Operators hail Oftel's push for cheaper leased lines
News Thus claims that BT has been deliberately overcharging for its leased line products, but BT insists that Oftel's calculations are flawed
AOL prepares for further growth
News Bucking the trend for dot-coms, AOL is hiring staff for its Irish call centre, which now looks set to become the company's largest facility in Europe
Time for the CRM faint hearts to leave the stage
Comment Eugene Lacey: The market for CRM software is "not there" says Tom Siebel. Recent Morgan Stanley research appears to agree with him.
Verwaayen defends BT's service
News Broadband is the 'next thing in telecoms, says the BT chief executive, and customer satisfaction is the telco's goal
Siebel replaces top sales exec
News As revenue from its CRM software declines, Siebel has shuffled some of its executives
BT boss rules out broadband price cuts
News Ben Verwaayen argues that the broadband market is big enough for BT Retail and BTopenworld to coexist, and isn't worried about recommendations that the telco be broken up
Study your daemons with LSOF
Feature LSOF is an excellent utility for managing and tracking network connections on your Linux system. Although a number of utilities can perform similar functions, none is quite as robust as LSOF
IDF: Intel sneaks a peek at new tech
News ZDNet takes a walk on the wild side through Intel's Developer Conference. Watch the video, see the pictures and read the stories on all the upcoming technologies. A ZDNet UK News Focus
EDI -- what went wrong?
Feature Today's efforts at e-commerce are overshadowed by the failure of EDI in the 1990s. It got stuck because it couldn't handle the supply chain
Copyright battle seeks early resolution
News Both sides in a file-swapping lawsuit against Kazaa, Morpheus and Grokster want a quick end to the trial, but can't agree who should win
Adobe updates server software
News Adobe's AlterCast software, which helps companies reformat files and manage image libraries, has been updated
The crazy fight against copyright crooks
Comment Doug Isenberg: The music studios' failed legal assault against Listen4ever.com highlights flawed thinking about how to halt copyright infringement via the Internet.
Why choose Linux for development?
Feature Linux has become a viable and proven choice for a development platform. With enhanced vendor support and numerous resources, Linux could be the low-cost, high-quality solution your developers will...
China bans AltaVista searches
News The search engine has been blocked by the Chinese government just days after Google was targeted as a route to unapproved material on the Web
Audiogalaxy moves to legal downloads
News The file-swapping network has signed up with Listen.com to provide a legal music download service, and streaming access to albums
Tech reasons not to upgrade to XP
Feature For some upgrading just doesn't make sense. Many will have financial reasons, but here are our best technical reasons for not upgrading to Windows XP
Keep your team on track in face of churn
News Managers need to act before corporate churn causes low morale and high turnover among their employees. Use these tips to keep layoffs, restructuring, and other major changes from derailing your team
IDF: Intel and Sonicblue show off portable video player
News The prototype unit aims to be a 'portable media player', which promises 70 hours of video on the go
Security pros: Our defences need work
News Despite widespread cyberterrorism anxiety, corporations have only made modest gains in security over the past year
Mac dons a penguin suit
News Resellers are offering Macs pre-loaded with Linux, taking advantage of interest in the open source-based OS X operating system
Microsoft 'solves' hacking mystery
News A wave of mysterious Windows 2000 hacks isn't the result of a software hole - it's all down to password management
In DVD war, Sony takes sides - both
News New drives will support two rival DVD-recording formats, in a move that may galvanise the industry
Intel: Hyper-threading to speed desktops
News IDF: A server technology will be used to give desktop chips an edge. Intel also shows Madison and reveals its plans for security and copy-protection
Norton AntiVirus 2003
Review For zapping viruses, worms and other malicious code, you can't go wrong with Norton AntiVirus 2003. However, current NAV users need not upgrade.
HP uses nanotechnology for new circuit
News Hewlett-Packard researchers are proclaiming a big breakthrough in tiny technology



