10 pointers to guide you towards CRM success
Feature There is far more to customer relationship management than installing software, so follow these tips to avoid the common pitfalls
OpenLogic protects customers against legal action
News The open source company is the latest supplier to offer legal protection to users of its software
Mozilla sets sights on Firefox 3.0
News With Firefox 2.0 waiting in the wings, Mozilla wants to hear which browser features you'd like to see in the future
Europe fears RFID privacy threat
News The European Commission is considering bringing in legislation so smart tags won't be abused
Smartphones aren't smart enough to kill the PC
Leader New screens and keyboards will let smartphones beat laptops, says Symbian. Those may not be the technologies that matter
iSoft in takeover talks
News The UK software firm says it is in talks with potential buyers, as new fears emerge about the supply of its software to the NHS
Ellison's Pillar launches low-end storage system
News Having built a reputation for sophisticated, pricey but easy-to-use storage systems, Pillar has launched an entry-level system that could appeal to SMEs
Symbian forecasts the death of the PC
News Foldable screens and new input technologies mean smartphones could soon kill off the traditional PC, Symbian executives claim
Identity management is top security priority
News IT professionals are very concerned about identity management and access control, but don't see mobile phone viruses as a serious threat
Lute alors
Blog Right. Pay attention. Perception is on the blink again. Once upon a time, there was a new wave band called the Police, fronted by an intense young man called Sting. The band's angular, melodic,...
Sun to unveil stackable data-centre boxes
News 'Project Blackbox' fits racks of computing gear plus power and cooling equipment into a standard shipping container
Turning on Microsoft and turning off PCs
Comment The software giant's tactics were scrutinised by some ZDNet readers this week, as others defended their right to burn electricity
Sun servers get new virtualisation option
News Logical domains technology will enable multiple operating systems to run simultaneously on the same UltraSparc T1-based server
Vista PCs will nod off to save power
News Microsoft plans to put machines to sleep when inactive, helping businesses tackle the problem of power wastage



