What happened after the auditors showed up?
It was just negotiation between lawyers back and forth. And while that was going on, that's when I vowed I was never going to use another one of their products. But I've got to tell you, I couldn't have built my business without Microsoft, so I thank them. Now that I'm not so bitter, I'm glad I'm in the position I'm in. They made that possible, and I thank them.
So it was the publicity more than the audit itself that got you riled?
Nobody likes to be made an example of, but especially in the name of commerce. They were using me to sell software, and I just didn't think that was right. Call me first if you think we have a compliance issue. Let's do a voluntary audit and see what's there. They went right for the gut...I think it was because it was a new (geographical) area for them, and we're the No. 1 manufacturer in the county, so why not go after us?
So what did swearing off Microsoft entail?
We looked at all the alternatives. We looked at Apple, but that's owned in part by Microsoft. (Editor's note: Microsoft invested $150m in Apple in 1997.) We just looked around. We looked at Sun's Sun Ray systems. We looked at a lot of things. And it just came back to Linux, and Red Hat in particular, was a good solution.
So what kind of Linux setup do you have?
You know what, I'm not the IT guy. I make the business decisions. All I know is we're running Red Hat with OpenOffice and Mozilla and Evolution and the basic stuff.
We were creating the cocktail that people are guzzling down today, but we had to find it and put it together on our own. It's so funny -- in three and half years, we went from being these idiots that were thinking emotionally rather than businesslike...to now we're smart and talking to tech guys. I know I saved $80,000 right away by going to open source, and each time something like (Windows) XP comes along, I save even more money because I don't have to buy new equipment to run the software. One of the great things is that we're able to run a poor man's thin client by using old computers we weren't using before because it couldn't handle Windows 2000. They work fine with the software we have now.
How has the transition gone?
It's the funniest thing -- we're using it for email client/server, spreadsheets and word processing. It's like working in Windows. One of the analysts said it costs $1,250 per person to change over to open source. It wasn't anywhere near that for us. I'm reluctant to give actual numbers. I can give any number I want to support my position, and so can the other guy. But I'll tell you, I'm not paying any per-seat licence. I'm not buying any new computers. When we need something, we have white box systems we put together ourselves. It doesn't need to be much of a system for most of what we do.
Talkback
For the complete story go here:
http://news.com.com/2008-1082-5065859.html
What are his ideas about SCO?
How much money did he save by not going the Microsoft way (despite having to pay fines)?
Etc.
I am making the transtion to the linux world as we speak, I use full out pirated microsoft software due to my incapability to afford it. I am a single user who loves computers and I am a damn kid, I have no money! What do you want from me? Don't you think MS has enough cash yet? Can't they sell their software at reasonable prices? I have removed each and every aspect of microsoft from my system! I installed RedHat 9 and learned how to recompile my kernel (can't do that with windows!!!!!) to tailor it specifically to my computer's uses and needs! I have spent some time learning how to use the os and install specific driver support and yeah, its confusing but I blame microsoft for that, maybe if they'd let go of their hold on the industry, they started something great but they went the wrong way with it!
This reads like a case of sour grapes after being caught with the wrong number of licences. It beggers belief that the transistion was a breeze. A 'few proprietary applications' on top of a whole new OS doesn't sound like a breeze for the IT department.
I say well done!
Although Linux is a bit hard to move to from Windows and it does need a bit more software done for it. But it will all get there:)
If only it were that easy. Perhaps the guitar strings industry is one that doesn't have millions of dollars and hundreds of careers tied to an existing IT infrastructure. In most companies that have CEOs, the very idea of upgrading just the client load can be a year-long effort. Converting the back-end (servers and apps) that run the business to an alternate OS is a decision few companies could make without some serious contingency plans, lots of patient users and an unknown quantity of trucks containing sacks of cash. ($100K would be serious chump-change)
The story doesn't really say why Mr. Ball was humiliated by the experience. We shouldn't be humiliated by our own mistakes. Hopefully it wasn't just because he got caught with unlicensed software; a responsibility of his IT group.
The only way the transition was a breeze: If the abacuses would have really been a viable Plan B. But even with that, training required to roll-out 10,000 new abacus-based clients wouldn't be trivial.
All said, I think I would like to work for an IT group in the guitar strings industry.
Hey, Mr. Car Sales Guy who-doesn't-know-what-he-is-talking-about:
Chrysler uses Linux for car crash testing. Ferrari has been using Linux for 5 years for its email. There is a bank in Brazil with 12 million customers and 78,000 employees using Linux on a mainframe, Charles Schwab, Merril Lynch, Swiss Credit, etc., etc. are all using Linux. Suggest you do some research about who is doing what before you demonstrate your ignorance.
A very interesting story. I suspect that they will not be the last company to make the leap onto open source. Good for them. Perhaps this will help to force Microsoft into a review of its licensing policies and their subsequent enforcement.
Doesn't sound like they got treated badly at all, they had illegal software and they got caught! I am not really pro or anti Microsoft, both have a place in most businesses and both are too big to ignore. In my opinion any IT person who firmly plants themselve in one camp or the other is just blinkering themselves to a whole world of possibility.
Wonder who Anonymous works for? This is an appalling story of a arrogant monopolist consumed by its power and ego. Microsoft deserves no sympathy.
Lets face it, if only , as Ernie says, applications developers stuck with alternatives the despicable overweight monolistic arrogance of Microsoft would be whittled away.
They really don't care and act like a consumer business forcing unwanted product down the throats of consumers - and now apparently using the US courts to enforce unwanted upgrades! Bizarre!
Why can't people just continue to run the same old same old that worked fine - because Microsoft decides to deliberately disown and obsolete its own products while enforcing trick laws for more upgrade money. They don't deserve our business and their business strategy and its costs to customers should be hammered home in every available media.
Microsoft's disdain for its customers deserves to fail at every hurdle, and while their emloyees may be nice people Microsoft itself is a grasping stain on the computer industry, as its huge profits, cash mountain, attacks on competitors and giving software away to wipe out competition in each sector it enters shows. And also the greed for more.
A pox on the house of Microsoft for the damage its done to the IT business, and the regulators for putting government money behind these practices while failing to break up the monopolist. What a joke the US capitalist legal system is, you get the justice you can pay for, and even get them to pay you if you have enough money.
They are laughing at you, customer.
Not breaking it up was a huge missed opportunity but the money was always going to win in this system by buying off complainants in some way, threatening others and tieing up everything in technicalities rather than justice. This was an OJ verdict. A bit of equity was required rather than technical law. If "justice" won't help.........
Let's all do our bit by seeking alternatives and speading the word to those we advise the lessons of this story:
- that Microsoft is too expensive to buy, more expensive to maintain current, crashes a lot , is wide open to virus attacks and is using monolistic marketing to make all this even worse.
Otherwise its more of the same and un announced armed attacks on your offices where unused/obsolete copies of software on hand me down PCs may cost you your business.
Dan
I'm basically a cross-platform kind-of-guy... I do Windows, I do UNIX, and I do Linux.
My day-to-day is currently on Windows, but it won't always be like that. Heck, if I could start my own business tomorrow there wouldn't be one single copy of Windows running on any desktop, if I could help it. According to Mr. Ball, it sounds like maybe I could.
Yes, Windows tends to be easy... at least where hardware and basic usability are concerned. But have you ever tried to do anything complicated? If you can do it at all, you're picking through a bunch of menus and wizards and wishing on a star. Windows hides most of what's going on under the hood... great if you're a technophobe, not so great if you're trying to figure out why something isn't working the way you want it to. Windows has made great strides in stability... but it still acts flaky at times. And, it's expensive. Not just Windows, but all of the expensive applications you have to buy to complete your desktop.
Linux and Open Source in general, at it's heart, is not easy. But it's closing the gap and I think with Novell and IBM spearheading a move to the desktop (with Sun and Oracle as cheerleaders) it will close the gap a lot faster. It's empowering. It's cost-effective.
Maybe not cost-effective for big companies who already have a large investment in Windows... at least not in the short term. Long term? Who knows? I think Open Source will be key for Small Business and for start-ups.
Microsoft is not going away. There are still good ideas coming out of Redmond from time to time and there's a lot of wicked business savvy in that bunch. But they ARE going to lose market share one way or the other, and they might as well learn to compete through innovation rather than intimidation.