One in four small companies are testing Linux, and half of them hope to use it as their core operating system in place of Windows, according to a survey published by IBM on Monday. The companies surveyed believe the open-source operating system will not only save them money, but will be more secure, stable and flexible, said IBM.
However, the move away from Microsoft is also being assessed by both medium-sized and large organisations.
Microsoft has enjoyed absolute dominance in the desktop market for more than two decades, but there are signs that the company's stranglehold may have peaked, as both small and large organisations seriously consider alternatives. Windows is not the only loser in this evolution, as Unix and other platforms, such as Novell Netware, also face being replaced.
Unsurprisingly, smaller companies find it easer to adapt to new platforms and have been among the first to embrace Linux because they have a relatively simple migration path and can realise any benefits very quickly. TTS, a UK-based shipping company, has just twelve employees and recently began moving its systems to SuSE.
Dougie Bryce, TTS's director, said the company had grown dramatically over the past few years and needed to upgrade some systems to keep better track of freight. He said TTS decided to use Linux with IBM xSeries servers because it was a more flexible and efficient combination: "Linux frees us from being tied to a single hardware or software vendor and helps us reduce costs. We can adapt our IT systems to suit our freighting business requirements as needed. Without such a move there is no doubt we could not have coped as efficiently with our growth," he said.
Research group IDC said on Friday that between July and September 2003, there was a 16 percent rise in Linux server shipments in terms of spending, and a 32 percent increase in terms of units. This compares to a 5 percent increase in spending on Windows and a 26 percent increase in Windows units. The figures indicate significant discounting of the Microsoft products.
The survey published by IBM claims that one in four companies with between 100 and 1,000 employees is currently using Linux, and half of them are expecting it to become their core operating system. However, a time frame for migration was not given.
Nick Davis, Linux x-Series sales manager at IBM, told ZDNet UK that the small business market used to be very concerned about switching to Linux, but with more support from large software vendors and hardware manufacturers, they have become more willing to take a chance: "Applications from the likes of SAP, Sage and Peoplesoft are coming out for Linux, so there is a lot more confidence now."
Davis said that Hill House Hammond, an insurance broker with more than 200 retail outlets in the UK, was one of the UK's first medium-sized companies to make the move to Linux, and has since enjoyed significant cost savings: "Under the old regime, they had one technical person for every 50 employees because they needed someone in each of their shops to do the administration, reboot the servers etc. etc. Now, they have one technical person for every 500 employees," he said.
Davis explained that although experienced Linux engineers may be more expensive than their Microsoft counterparts, companies that switch over to Linux don't need as many: "Their time is spent developing applications and moving the business forward rather than maintaining, supporting and keeping the old system up and running," he said.
Microsoft’s wounds will not be healed by the National Health Service (NHS), which has around one million employees and is currently in the process of re-evaluating its Windows environment. Last week, the NHS's director general of IT, Richard Granger, said he was considering migrating the whole organisation to Sun Microsystem’s Linux-based Java Desktop System. In a statement, he said: "If this solution were to prove effective, we could save the NHS and the Taxpayer many millions of pounds whilst at the same time using rich and innovative software technology."
The NHS evaluation comes less than a month after Sun Microsystems announced it had signed a deal to deploy "hundreds of millions" of its Linux desktops in China.
Silicon.com’s Andy McCue contributed to this report
Talkback
Production uses of Linux? Yes I do see them here and there in the commercial world. It is mostly the educational and research organizations that have deployed Linux. Most commercial organizations are using FreeBSD or a variant of BSD unix. Companies are trusting *BSD more than Linux.
“I find that figure astonishing. I have personally only heard of 2 people who have tried to install Linux in their small/medium-sized business, and my business-to-business company has a client base of 8,000.
Linux is for big business, or for IT businesses, or at least those businesses that have a dedicated IT department and the resources and knowledge that goes along with that.
What SMEs want is an out of the box solution that works. They don't have, and cannot afford, sophisticated IT resources that are necessary to run Linux. They don't care who produces it, they just want it to work without IT and resource input.
I started my business on a single PC in the corner of my bedroom in 1991 using DOS and MS works. I migrated up to Windows, Office, Access and the Small Business Server. Over the years I have spent hours and hours making my IT systems work. I want a reliable solution, and I really don't care who produces it as long as it works. Microsoft’s products have done that just fine for me, and they are still around 13 years after I started.
Even if small businesses are testing it I bet they'd have to think very hard before they commit.
I'd like to talk to more examples of small none IT businesses like TTS who have adopted Linux. I'd like to know who supports them and how much they pay per month or year on ongoing IT support, and whether they have someone in the business that is an employee who has in depth IT skills, and what their salary is.”
To say that 1 in 4 small and medium sized enterprises are trialling Linux is simply misleading as it’s based on a statistically insignificant percentage. This is because the survey is based on companies with between 100 and 1,000 employees and yet 99% of small and medium sized enterprises in the UK actually have well under 100 employees so would not be included in the sample.
What the survey is actually saying then is that 1 in 4 of the tiny 1% of small and medium sized enterprises with over 100 employees is trialling Linux. Companies of this size will typically also support an in-house team with a background in UNIX and running big servers. This puts rather a different complexion on the survey’s results.