Open source projects: Why it pays to keep quiet

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...costs by better tailoring licences to their needs.

But Volker Lendecke, a consultant at German open source consultancy SerNet, says Microsoft sometimes does a lot more than simply reduce its licence fees. He claims that one of his customers, who had migrated from Microsoft Windows NT4 to Samba across eight sites, was paid by Microsoft to migrate back to Windows and received five years of free support and licences.

However, while it seems Microsoft is ready to use the carrot to encourage companies around to its way of thinking there is also some anecdotal evidence that it can be prepared to use the stick. SerNet, which is involved in the European Commission's antitrust case against Microsoft, has passed on details of a case of Microsoft allegedly applying pressure to motivate a company not to publicise open source migrations.

Nobody willing to speak
"We have contacted the EC about these things, so they are aware of it," says Lendecke. "But nobody's willing to speak about it as everyone in the industry depends somewhat on Microsoft, so the information is of limited value to the European Commission — they need someone to stand up in front of the judge."

The European Commission would not comment on these specific cases or on the wider Microsoft antitrust case, but in September it reportedly said it was considering further charges against Microsoft, following "informal complaints".

The nature of these informal complaints is not yet known. But anecdotal evidence does suggest that companies come under pressure to keep quiet about their open source plans. "I know companies that are deploying Firefox or Thunderbird, but they aren't talking about it as they don't want to see an increase in their [Microsoft] Office licence price," said Mozilla Europe's president Tristan Nitot, speaking about migrations to Firefox, Mozilla's open source browser, at the FOSDEM open source software conference earlier this year. "Guys are really shy — it's the Munich Linux thing," he continued. "They start talking about it and suddenly Ballmer comes in and twists your arm until you cry."

An executive from a large vendor that works with open source confirmed that the fear of a licence fee increase puts some companies off publicising their migrations away from Microsoft software.

Microsoft: no penalties
[? /*CMS poll(20004067) */ ?]However, Sunny Jensen Charlebois, a senior product manager in Microsoft's Worldwide Licensing and Pricing division, denies that it would increase its license fees if a customer migrated to Firefox.

"If a Microsoft customer chooses to use an application such as Firefox, it is not a violation of the Windows XP SP2 End User Licensing Agreement and accordingly there is no penalty of any kind. We have no restrictions on running a non-Microsoft browser on Windows XP," says Charlebois.

Charlebois admits that licence prices can change if customers migrate to open source in part of their infrastructure. "Our volume discounts are established by volume and product pools (we have three pools: desktop applications, desktop operating systems, and servers); and prices...

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Talkback

The real reason:

Teams are using open source becuase it;s fast, cheap, and it works. But, how do you explain why your software budget, which was $500,000 last year, is now only $250,000 this year.

People are quiet because they don't want the bean counters in accounting to accuse them of wasting money last year.

This is a very real phenomenon inside corporations. Many inferior products are used simply because someone had to spend money on them. Newer, better products should cost more or at least as much, but not free or 10% as much.

That's why companies don't talk about open source. They are embarrassed that they spent more to get less in the past.

via Facebook 26 November, 2005 00:46
Reply

I am agree with you.. but for me .. yet could not understand Open Source.....

One side people say it is free.... what kind of free? If it is completely free then how can a developer earn money?

If we says that you suppose to deliver your source with your software ... so what I have been doing ... having separate rates for same piece of software....

Still... I believe it is only alliance against MS.

P.S. sorry for my bad english

via Facebook 26 November, 2005 08:11
Reply

Your reference to Ballmer's visit to Munich doesn't actually support your argument - ironically, if Ballmer hadn't come, maybe Munich would have decided against Linux.

Maybe you didn't know: Before Ballmer's visit, the "Stadtrat" (city council?) was fairly undecided; the pros and cons of a Linux migration were discussed at the technical level, and I _think_ that while many members of the council generally liked the Linux idea, the risk of such a big migration was too high for many people's tastes.

Enter Ballmer in conqueror mode... He turned the discussion into a much more political thing. For example, should a German city depend on American software? Shouldn't the Stadtrat also think about the long-term strategical goals, and not just about cutting down IT costs? It appears that the members of the Stadtrat also weren't impressed by Ballmer's overall behaviour -- I didn't read anything definite about this, but I wouldn't be surprised if he conveyed a rather misplaced attitude, e.g. "I'm an important businessman and I'll explain to you what to do with your computers"...

FYI, I was not involved in any of this, but I live in Munich and I've followed the discussion and associated press coverage with interest.

via Facebook 26 November, 2005 10:59
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"One side people say it is free.... what kind of free? If it is completely free then how can a developer earn money?"

The phrase among the Open Source supporters is, "Free as in beer, free as in speech".

Open Source software is free as in beer, in that you can get the program without paying for a licence.

It is free as in speech, in that you are free to modify the program to better meet your needs, as you get the source code.

Developers who are in it to make money are going to try to earn that money on support, rather than licencing. You need the Open Source accounting program to handle credit cards in its Accounts Payable module? Hire a programmer, and donate the code he/she writes back to the project. You don't have the in-house skills to handle user application support? Outsource it.

Some development teams may include programmers hired by users, hobby programmers, and those seeking to earn their money in the support market - a mixture of corporate representation and individuals. In all cases, they use the "ten programmers go to the table, each contributes one hour of work and leaves with 10 hours of work" model.

via Facebook 26 November, 2005 14:14
Reply

I recently project-managed a rollout of Linux to over 8000 desktops at an international finance corporation, replacing numerous commercial packages. To all of the Free Software community, I'd like to say this- Thanks a million!

In fact, thanks 13.3 million, because that's how much we saved! This year alone!

I say "we", I mean the shareholders. So a big thank you from the shareholders, for the extra 13.3 million on the bottom line this year (minus my hefty bonus payment, of course!) you can be assured the extra cash will be put to good use in the international financial markets.

Thank you for all your hard work. We know how hard it can be, slaving away into the early hours, on a caffeine-fuelled desperate search to catch that last bug. We know, because our vendors used to tell us each year when we renewed our license and support contracts. But now, you guys do this for us! Thanks, guys! You can be sure that the champagne will be flowing freely at our profits announcement pre-briefing meetings (open to all senior managers at Associate-Director level and above), thanks to your hard work!

I personally will be thinking of you this summer, on board my new luxury yacht, during my extended vacation in the Mediterranean this year. The world truly is a different place, due to the power of the internet and collaborative free-software projects. Without them, I couldn't even afford a yacht! Thanks guys!

The open-source revolution is just beginning. I've learned a lot from free software, and I'm grateful for that. I've learned I have the freedom to not pay anything for our for our software! That's right, nothing! Not a dollar, not a euro, not a pound! The great thing about ZERO is it's the same not matter what currency it's in! I can assure you that'll be a hot topic at our post-implementation party in the Cayman islands next week!

Of course, I can't disclose the actual company I work for, because, you know, it's "commercially sensitive" and all that stuff. But just remember, next time you make an interest payment on your mortgage (Ha! I remember when I used to have one of them!) that it could just be, that because of YOUR work, a little bit more of the money YOU pay ends up with OUR shareholders! (and me, of course!)

If that seems a little harsh, I say this: think of the children. No, not your children, MY children! They'll be attending a much more exclusive public school, thanks to your hard work! Now isn't that thought enough to warm the heart of even the most ardent critic of free software?

via Facebook 26 November, 2005 17:21
Reply

What's strange ?
In russia, if traveller agency sells tickets to air companies biut Aeroflot, in several months the price of Aeroflot tickets strangely jumps to 200-300% of usual price. And agancy have to choose - even stop selling Aeroflot tickets (~90% of market) or to avoid non-Aeroflot contracts.

via Facebook 26 November, 2005 18:44
Reply

[QUOTE]I recently project-managed a rollout of Linux to over 8000.. blah blah blah...[/QUOTE]

too big... you're not a very skilled troll... a real CEO wouldn't believe in a zero cost migration :-D

and 13 millions saved for your shareholders would have made the great title in every economic newspaper... so afaict bullsh*t inside ;)

free software in a whole strategy can save money and bring a good IT independance... but a CEO speaking of a zero cost migration : lol

via Facebook 28 November, 2005 11:45
Reply

Since 1997 I have deployed Linux in the workplace at two medium sized organizations.

At first Linux ( and for a while FreeBSD ) was used a replacement for dedicated NT fileservers, then in 2001 replacing the remaining NT Domain and print servers. Only one of the servers has Windows 2000 server installed and it is kept inactive a backup server ready to dual boot Linux.

Since late 2000 we also undertook a internal pilot program evaluating Linux as a desktop. The result is that since 2002 one organisation has deployed Redhat 9 based desktops in increasing numbers. Currently over 100 desktops, around 65% of the overall numbers of desktops, run Linux with remaining desktops run a mixture of Windows98se and Windows 2000 professional. All of the desktops now have the latest versions of Openoffice.org and Mozilla installed, with the Windows based desktops running Microsoft Office 2000.

In late 1998, after word got around that we were deploying Linux and SAMBA as a Fileserver, we had a visit from one of Microsoft sales reps demanding entry to our server room. The CIO ask why and even phoned the reps superior to check the reps identity. We were quite open back then and demonstrated by showing the log files how even back then that Linux + Samba has better performance and stability than NT. At the time the latter NT server required rebooting every morning, and was lucky if it made it though the week without crashing bringing the whole organization to a holt.

At each step the organisations have adopted alternatives to Microsoft's products ONLY when it provides them with a better solution.

Since that first visit, each of the CIO of the organization has had began to dread each contact by representatives of Microsoft. Firstly the CIO and then the CEOs where approached with everything from cajoling, promises of discounts, FUD with outright lies. and lastly carefully worded veiled threats. The latter threats motivated one organization in 1999 to preemptivly undertake a time consuming licence audit, not only counting the number of licenses overall, but also matching individual license ID to each machine, with purchase documentation when available. When the next Microsoft sales rep to visit raised the issue of licensing, the CIO picked up the large manila folder, dropping hard down on the desk in front of the rep and opened it. The rep left red faced very shortly afterwards.

Since 2000, I personally have been advocating the use of Linux and open source technology and publicly berating Microsoft for the lack of security in its applications. Under pressure from the management , I have had to agree to keep the identity of my current and past employers secret. I have had people, at least two of whom were phoning from inside Microsoft buildings, contact former employers ( who I worked for before the two organisations ) "demanding" everything from employment and personal information to my immediate dismissal ( even after they were informed that I do not work there anymore ).

Whether actions of the Microsoft reps were endorsed by Microsoft upper management is uncertain, but complaints to the local management has only ever resulted in a short term cessation to the same type of behavior from the local Microsoft reps. Evitably the same or similar shoddy tactics are used again in a few months time.

via Facebook 29 November, 2005 16:14
Reply

For many companies the cost of Microsoft licences isn't so high that it warrants the pain of moving to Open Source. The real costs are in the ERP system, and so are the real opportunities. Those organisations currently moving to Open Source are the ones who have thousands of users whose main needs are in office productivity suites, or those with enough network staff to make the move without too much pain. If as a result the Open Source solutions, and the migration process, then improve to the point that other organisations can move to them without major effort, then the rest of us will follow.

via Facebook 4 December, 2005 18:26
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