"Lots of companies are using our products, they just aren't talking about it", is a popular excuse from software companies, particularly those that offer open source software and services.
Deployment of open source software, particularly in the private sector, often appears to be a clandestine activity, with few companies prepared to discuss their involvement.
Just last month at an OASIS conference in London, Erwin Tenhumberg, a product marketing manager at Sun's Client Systems Group, stood up to say that the open source productivity application OpenOffice.org was being deployed around the world, but noted that "a lot of people do not want to talk about it." Similarly Mozilla Europe president Tristan Nitot, tantalised the audience at an open source developer conference earlier this year by saying he knows companies that have deployed the Firefox browser or Thunderbird mail client across 100,000 seats. Again, these companies were unwilling to talk about it.
12,000 desktops
Eva Brucherseifer, general manager of Basyskom, a German consultancy that works with companies migrating to open source on the desktop, agrees that companies are often reluctant to discuss open source: "There are quite a lot of migrations going on that nobody knows about," she says. "The biggest migration that we're working on is to 12,000 desktops, but they don't want to talk about it, at least at the moment."
Dave Neary, a director of GNOME Foundation sees a similar story. For some reason, he says, the private sector just doesn't want to discuss open source... openly. "I know of cases where there are a large number of computers installed with free software and it isn't getting into the press."
For more, read part two of our special report on open source migrations: Open source projects: Why it pays to keep quiet.
While the apparent secrecy around open source seems unusual, there is a precedent for companies not wanting to discuss large migrations. Companies are generally reluctant to publicise any migration from a large vendor, if they are still using some of that vendors products, says Shaun Connolly, the vice-president of product management at open source software firm JBoss.
"If a company uses a lot of IBM products and migrates to another application server, then a political thing comes into play. Whether they are switching to BEA or JBoss doesn't matter — they are reluctant to publicise as they still have to maintain a relationship with IBM," Connolly says.
Migrations shouldn't be seen or heard
One of the catch-all explanations frequently rolled out to explain why companies are reluctant to talk about software deployments is competitive advantage. "If a company is using an open source product for a new application and is reaping some kind of financial reward from doing it, or is making its business more streamlined, it won't want its rivals knowing about it," says open source developer Salim Fadhley, who works as an IT contractor in London.
The 'what's in it for me' argument is also an important one. Unless an organisation deploying open source is a technology vendor, there is little competitive advantage in going public about any IT they are using, as the publicity is unlikely to help either their revenue or brand. "Most of the time organisations have no good reason to publicise migrations — they can see the cons, but not the pros," says Mozilla Europe's Nitot.
No such thing as bad publicity?
In fact with open source, there is often the risk of more bad publicity than good. Proprietary software companies, such as Microsoft, are keen to highlight the negative aspects of open source projects. For example, at a Gartner Symposium last year Microsoft...
For more, click here...
Talkback
People that see strategic value in putting on the pressure where Open Source projects are concerned have only succeeded in those Open Source projects happening anyway but then in the background and behind the curtains. In short, such people have succeeded in shooting themselves in the foot because what is happening is that Open Source projects as a whole are slowly but surely reaching criticial mass and the beforementioned people don't see it coming because it's mostly hidden from them.
Out of sight doesn't mean it ain't there and what you can't identify you can't manage. What most people do hear is really just the tip of an iceberg thanks to NDA's and all.