Tell me what you are automating, for example.
Well, you automate the way you do the transaction processing. So how you use document management systems, how you use the database and archiving and search capabilities, how you automate work flow processes. There is a lot of automation that can be done to something like a finance and admin process.
Do you expect to go into other arenas also, besides finance and administration?
We are focused on the finance and administration area. We are going to continue to build that out. There are a few areas that touch finance and admin that some people call finance and admin, and some people do not, like employee reimbursement services. Some people do that out of HR. Some people do that out of finance and admin. Some aspects of payroll, some people do that out of finance and admin and some people do them out of HR.
So those things that are grey around the edges we'll include, because it is important for customers who have that greyness. But we are going to stay focused in that particular area.
Can you give me any kind of targets for the amount of business you expect to do in BPO this first year?
We have not put out a specific financial target associated with it. We have a couple dozen request-for-proposals that we are participating in right now and pursuing those opportunities that are well-qualified leads. We are approaching it more like a start-up would. You are going out and you are fighting hard for your first businesses.
How are you going to offer these things in terms of the work force? Are you doing this out of your lower-cost facilities in India or China?
Our hub is in Bangalore. We also have some of the work being done out of Guadalajara, and we also have a site in Singapore. We have one more location in Spain.
I was curious about what it was like to not get the top spot at HP. You were in the running along with Carly. Can you talk about what that experience was like, and do you hope to run a company like HP at some point? Is that one of your ambitions?
For me that is ancient history. I think Carly by far was very clearly the best possible candidate the board could have chosen to run HP when they made that selection. We have made just unbelievable strides. We were able to successfully do the biggest merger in the history of the technology industry and completely reposition the company as a result of it. That takes a really strong chief executive. I feel great about the decision that was made for her to be the chief executive because I think it has been a good thing for the company overall.
And I feel like I have got one of the best jobs in the industry. When you look at the combination of things that I am responsible for right now inside of HP, it is hard to see a combination of things that have more growth opportunity for the business or more potential shareholder value creation than what we have got inside of the new Technology Solutions Group.
