- If you use public IM service providers, your conversation is spread across the Internet. But because Exchange 2000 is an internal IM server, network users and groups can participate in real-time, secure conversations generally free from unauthorized eavesdroppers.
- Exchange 2000's IM architecture allows companies to administer their own instant messaging infrastructure. Businesses can limit their users to instant messaging within the organisation or allow users to send instant messages to other IM users across the Internet.
- Exchange 2000 IM allows people to use the same corporate account they use to log on to their system and access their Outlook mailbox.
- Real-time communication is achieved with coworkers individually or through a group discussion. All conversation threads sent and received in an instant messaging session appear in a scrolling history pane until the session is ended and can be logged.
- Real-time sharing of files and documents can be achieved without the need for shared folders and assigning access permissions.
- Exchange Instant Messaging Client Run-Time Components allow applications to provide instant messaging functionality when used with the Exchange 2000 Instant Messaging Service.
- Exchange 2000 also supports third-party applications that allow enterprises to leverage its IM capabilities for real-time communications between businesses, customers, and partners.
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