ntlworld - industry gasps at truly free model

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
The arrival of completely free Internet access from cable firm ntl, will force ISPs like Freeserve to introduce unmetered tariffs and will offer a far greater challenge to existing players than AltaVista's plans, say analysts. ntl on Tuesday announced that it would beat AltaVista's seemingly revolutionary offer, hands down. The cable company, which sponsors Celtic Football Club, will do it for free -- AltaVista will probably charge a one-off £30 fee and an annual payment of £10 -- and will do it first. ntl will launch ntlworld on 17 April, with an Internet-through-TV service due shortly after. AltaVista will launch its offering in three months. There are, however, two catches with ntlworld:
  • Customers have to switch to ntl as their telecoms provider, which is similar to Screaming.net's deal with Localtel, but on a bigger scale.
  • Only BT customers can switch to ntl and they have to spend at least £10 per month on voice calls to qualify. Cable and Wireless or others will not be eligible. ntl is currently in negotiations to buy Cable and Wireless' residential business.
Fresh from hailing AltaVista as the God of all things unmetered, analysts were quick to suggest the search giant now has feet of clay and predict grand things ahead for ntl. "Freeserve will be forced to follow ntl's suit," said Adam Daum, senior analyst at Gartner Group. "Otherwise ntl will do to Freeserve what Freeserve did to AOL, and their growth will grind to a halt." (Note: ZDNet will bring you an exclusive Eye2Eye interview with Freeserve chief, John Pluthero, starting on Wednesday). More importantly, Daum, who has been a fierce critic of British Telecom's (quote: BT) failure to bring down the cost of Net access, believes the arrival of truly free services will hasten the adoption of unmetered tariffs. He also asserts ntl's fibre optic network, which covers 5.6 million UK homes, will give it a significant advantage over AltaVista. ntl is already marketing its phone and television services to customers and can simply add the new service to its marketing strategy, converting existing customers to Internet subscribers. "AltaVista has none of these synergies," said Daum. Durlacher analyst Nick Gibson agrees ntl's move will force the hand of other leading players. But, argues Gibson, cable operators still have to persuade consumers to switch their phone service. "This limits the market for ntl. BT is still in the best position to offer unmetered access with 80 percent of the country on a BT line," he said. Although ntl is expecting a huge surge in its subscriber base as a result of the new service, it is confident it will avoid the subscription problems experienced by other free services, such as CallNet. Jerry Roest, ntl Internet group managing director, argues that although "it is possible demand will outstrip capacity", the company has a "strategy in place" to ensure it will be able to meet demand. "By April 17, we estimate a registration list of many hundreds of thousands," he says. "But if this is pessimistic, then we will queue registrations on an evergreen waiting list, which may lead to a wait of perhaps many weeks until early summer." In a further effort to prevent network congestion, ntl will be introducing a 10-minute timeout period. It will also discourage corporate use of the service by forcing users to reconnect every two hours. Did you AltaVista on Monday? Will you ntl today? Tell the Mailroom

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

bootlegger

Make that 13 people now - I got refused today at Manchester airport. I thought I was up to date on this legislation - I knew of the EU ruling from...

3 hours ago by bootlegger on UK airport body scans will not be opt out
tinycg

Don't forget to check out apps like GoodReader or SlideShark either, they're indispensible for people on the go in presentation situations. Best...

5 hours ago by tinycg on Four top iPad apps for people on the move
TerryRK

Well it seems there is something a number of us agree on. Why is the Ubuntu Unity launcher so ugly? I thought perhaps it was something to do with...

10 hours ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Freebies202

Duplicate comments are not made intentionally. Its very good to know that now you are keeping check on this problem because sometimes a commenter...

19 hours ago by Freebies202 on Microsoft fixes blog comments, speeds up blogs with open source
kevinmchapman

"the very significant number of users" and "many (most) of us" - you have no evidence for these statements. It is a fact that most users are saying...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
Marg Menzies Harrison

Another grammar faux pas is the improper use of "you". When sitting down down in a restaurant, for example, I get cringe when the waitress...

1 day ago by Marg Menzies Harrison via Facebook on 10 flagrant grammar mistakes that make you look stupid
zdnetukuser

And NOW, folks, for Canonical's next trick... Kubuntu is late. Here's a pencil. Draw your own conclusions. cf.:...

1 day ago by zdnetukuser on Linux Minterface
Moley

@kevinmchapman. The discussion here reflects the very significant number of users who really do like the traditional menu system and who wish to...

1 day ago by Moley on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

Er, no... It is an efficient means of finding the application/file/setting you need in one place. The icons are a simply a fallback for when you...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

Isn't the provision of a text based search an admission by the developers that the mass of icons approach does not work? I don't need to use a...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

"Unity and GNOME 3 both abandon the old text-based cascading menus in favour of a graphical icon-driven system." Point truly missed. Both use a...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

whs001 - Thank you, I'm glad you liked the article. I absolutely agree with you on your first point. I should perhaps have made it clearer that...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Dennis Nilsson

If we allow corporate interest to dictate the way our government circumvents due process against foreign entities then we should accept the same...

2 days ago by Dennis Nilsson via Facebook on ACTA stumbles in Germany
GHar123

I totally dislike pirating of works, I fear that artists will be deterred from creating works if they think that they are going to get ripped off....

2 days ago by GHar123 on ACTA stumbles in Germany
JCB33

How dare film makers, artists or anybody that invests in creativity stop us pirating their works for free. I want to be able to walk into my local...

2 days ago by JCB33 on ACTA stumbles in Germany
Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

2 days ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

2 days ago by greycynic on Ten flawed products that derail productivity
GrueMaster

Nice review and very informative. One thing I'd like to add (in reply to whs001's 1st question), the main reason to have the same interface from...

2 days ago by GrueMaster on A tale of two distros: Ubuntu and Linux Mint
Frederick Wrigley

I'be been using Mint 12 since the RC came out, and I am far more happy with the Cinnamon, the Mate, and, yes (with extensions), theGnome 3...

2 days ago by Frederick Wrigley via Facebook on A tale of two distros: Ubuntu and Linux Mint
bdantas

Excellent article. One small correction, though--although a fresh installation of Linux Mint 12 will, indeed, provide the user with a version of...

2 days ago by bdantas on A tale of two distros: Ubuntu and Linux Mint