BT blames ISPs for ADSL delay

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
BT (quote: BT) has delayed ADSL roll out for a fourth time -- this time to August or possibly September -- claiming it needs more people to test the service. It will come as a shock to consumers looking forward to broadband services at the end of this month. While business services are still on target for launch this week, consumers will have to wait another month for equivalent offerings. According to a spokesman for BT OpenWorld the telco is putting the blame on ISPs. "They say ISPs haven't supplied enough triallists," he said. "It is disappointing for all ISPs." BT claims it needs to "flood test" the system before it rolls it out nationwide. "We are reliant on triallists to flood test it. We don't want to repeat the problems experience elsewhere in the world," said a BT spokesman. He admits the telco miscalculated the timetable but is pleased that at least all the exchanges it promised to equip have been equipped with ADSL. "In March we thought we would be on time. We did shout it from the roof tops because we were very proud of equipping so many exchanges. We have done the bulk of the work," he says. Despite this BT can give no guarantee the service will run smoothly when it does eventually launch and is also unable to give figures for the number of new triallists it needs to test the system. Ovum analyst Tim Johnson is not impressed. "It is very disappointing. They are one of the latest [telcos] starting [with ADSL] and we are as far away from services as we were three months ago," he said. Johnson believes the only comfort BT can take is that it is not alone in experiencing problems launching the high-speed Net technology. "This is almost a universal experience. Either it gets delayed or is rolled out very slowly. The only exception is Korea where it is going like the clappers." Freeserve's chief executive John Pluthero has been a fierce critic of BT's ADSL roll out in the past, describing its delivery of services as a "disgrace". A spokesman for Freeserve admits the latest delay is frustrating. "They [BT] hold all the cards and we are waiting to take advantage of ADSL. It is very frustrating for consumers," he said. What do you think? Tell the Mailroom. And read what others have said. Check out ZDNet's interactive Broadband Guide Take me to the ADSL Special

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

BrownieBoy

> I'm told it's somewhat annoying when people have their Macs stolen > and Apple stores treat the thief as the owner, but there you go. Ouch,...

13 hours ago by BrownieBoy on AMD Ultrathins to challenge Intel Ultrabooks
Moley

@kevinmchapman. OK, I acknowledge that 'most' was a gratuitous throwaway comment as an afterthought and too presumptuous. As to proof, as you...

17 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
Jack Schofield

@BrownieBoy > Works really well for thieves.... >> Nice attempt to deflect the argument by tossing in a point that's totally >> irrelevant, even...

18 hours ago by Jack Schofield on AMD Ultrathins to challenge Intel Ultrabooks
raskolnikof

fantastic that the so called piracy bills have been withdrawn. however, these anti-democracy supporters are still in the shadows so lets be alert...

19 hours ago by raskolnikof on SOPA, Protect IP support wavers in face of online protest
Tony Douglas

Please God no; teach them anything you like - thinking rationally, the uses and misuses of data, what data is and what it's not - but leave the...

21 hours ago by Tony Douglas via Facebook on Kids are the future. Teach ’em to code.
BrownieBoy

@Jack, > Works really well for thieves.... Nice attempt to deflect the argument by tossing in a point that's totally irrelevant, even it were...

1 day ago by BrownieBoy on AMD Ultrathins to challenge Intel Ultrabooks
bootlegger

Make that 13 people now - I got refused today at Manchester airport. I thought I was up to date on this legislation - I knew of the EU ruling from...

2 days ago by bootlegger on UK airport body scans will not be opt out
tinycg

Don't forget to check out apps like GoodReader or SlideShark either, they're indispensible for people on the go in presentation situations. Best...

2 days ago by tinycg on Four top iPad apps for people on the move
TerryRK

Well it seems there is something a number of us agree on. Why is the Ubuntu Unity launcher so ugly? I thought perhaps it was something to do with...

2 days ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Freebies202

Duplicate comments are not made intentionally. Its very good to know that now you are keeping check on this problem because sometimes a commenter...

2 days ago by Freebies202 on Microsoft fixes blog comments, speeds up blogs with open source
kevinmchapman

"the very significant number of users" and "many (most) of us" - you have no evidence for these statements. It is a fact that most users are saying...

3 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
Marg Menzies Harrison

Another grammar faux pas is the improper use of "you". When sitting down down in a restaurant, for example, I get cringe when the waitress...

3 days ago by Marg Menzies Harrison via Facebook on 10 flagrant grammar mistakes that make you look stupid
zdnetukuser

And NOW, folks, for Canonical's next trick... Kubuntu is late. Here's a pencil. Draw your own conclusions. cf.:...

3 days ago by zdnetukuser on Linux Minterface
Moley

@kevinmchapman. The discussion here reflects the very significant number of users who really do like the traditional menu system and who wish to...

3 days ago by Moley on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

Er, no... It is an efficient means of finding the application/file/setting you need in one place. The icons are a simply a fallback for when you...

3 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

Isn't the provision of a text based search an admission by the developers that the mass of icons approach does not work? I don't need to use a...

3 days ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

"Unity and GNOME 3 both abandon the old text-based cascading menus in favour of a graphical icon-driven system." Point truly missed. Both use a...

3 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

whs001 - Thank you, I'm glad you liked the article. I absolutely agree with you on your first point. I should perhaps have made it clearer that...

3 days ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Dennis Nilsson

If we allow corporate interest to dictate the way our government circumvents due process against foreign entities then we should accept the same...

3 days ago by Dennis Nilsson via Facebook on ACTA stumbles in Germany
GHar123

I totally dislike pirating of works, I fear that artists will be deterred from creating works if they think that they are going to get ripped off....

3 days ago by GHar123 on ACTA stumbles in Germany