Adobe hits UK users with £1k premium for CS4

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS

UK customers of Adobe's soon-to-be-released Creative Suite 4 will have to pay almost £1,000 more than their US counterparts for the software.

Users in some other parts of the world will face similar pricing discrepancies.

Adobe launched Creative Suite 4 (CS4) on 23 September. The company's UK website still lists CS4's release as pending, but details are available of the UK pricing, which is the same as the pricing for CS3 when it was launched in March last year.

The Master Collection flagship product will cost £2,313.58 in the UK, according to Adobe's pricelist. In the US, Adobe is charging $2,499 which, at today's exchange rate, equates to a price of around £1,358.

This means that UK users are being charged around a 70 percent premium, compared to US users.

The news may not come as a surprise to Adobe's UK customers, as roughly the same pricing discrepancy existed in 2007. In July last year, the CS3 Master Collection cost $2,499 in the US — the same price as the CS4 Master Collection — and £2,313.58 in the UK.

Last year, Adobe's managing director for Northern Europe, Craig Tegel, attempted to justify the high UK pricing on a variety of grounds, including the exchange rate between the UK and the US, and differences in the way the company was organised in the US and Europe. He said there had been "lots of discussion around the pricing" since the launch of CS3.

The pricing discrepancy cannot be partly accounted for by the addition of VAT in the UK; all the UK prices quoted by Adobe exclude VAT, which has to be added to the higher charge.

The pricing difference is similar for other CS4 editions. For example, the Design Premium version costs $1,799 (£978) in the US and £1,467.58 in the UK — roughly a 50 percent premium over the US price.

At the time of writing, Adobe had not responded to a request for comment.

Talkback

I don't know how long Adobe expect to get away with this.

For CS3, I just voted with my feet and bought a copy in the US (at the Apple Store in Orlando): it installed just fine on my UK Mac and saved me a fortune. Looks like I'll be doing the same for CS4.

Current check on Amazon.co.uk: Design Premium OS X upgrade is £675 inc. VAT (currently exchanging to $1242). At Amazon.com it's listed at $595, so even with a likely sales tax of 5% if I buy at a US store AND removing the VAT from the UK price (as I can claim it back because I'm VAT registered), that still equates to $625 in the US compared to $1056 in the UK. I guess I'll just dump the manuals I don't need in some Boston landfill and come home happy.

DitchVictim 27 September, 2008 11:57
Reply

None of these US companies have been able to justify the extra costs, and as I can remember what U S actually stands for, I tend to find alternatives wherever possible.
One day they may see sense, but probably not when one listens to the MS rant about parallel importing and their attempts to stamp it out.

Yellowcave 29 September, 2008 14:51
Reply

http://www.gimp.org/

"GIMP is the GNU Image Manipulation Program. It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages."

I haven't used Photoshop et al recently, but I do know that The Gimp was developed as a replacement for Photoshop. If you are using PS to it's absolute limit, then you might have trouble with The Gimp, but if you are just doing bread and butter stuff, it's absolutely fine.

Andrew Meredith 29 September, 2008 14:58
Reply

For that price difference, you might as well buy a low-season return airplane ticket to New York or even Los Angeles to buy your bloody copy. Oh, and then take the same flight all over again, just for kicks. And guess what? You’d still have £200 pounds to spare after that! Seriously, someone at Adobe deserves to get brutally mugged.

1000166208 29 September, 2008 18:30
Reply

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

Simon Bisson and Mary Branscombe

Nice to see that Turing's idea of a general purpose computer doing once-hardware-powered tasks in software is now universal ;-) Mary

42 minutes ago by Simon Bisson and Mary Branscombe on Software with everything
Jason Burchell

seriously now. I've only bothered to read a small bit of the comments. do me and the rest of the world a favour. stop saying it does not work or...

5 hours ago by Jason Burchell via Facebook on Music industry negotiating over 24-bit downloads
Philip Charles Cohen

Read about it and weep, John Donahoe ... In addition to Visa’s V.me, there is now MasterCard’s PayPass digital wallet soon to arrive; another...

9 hours ago by Philip Charles Cohen via Facebook on PayPal takes phone-based payments to the high street
apexwm

Leslie Satenstein : Where have you ever seen Mozilla even mention this? Firefox is the most popular browser in the GNU/Linux OS, so I don't see...

9 hours ago by apexwm on Firefox rapid release improves Fedora Linux
songmaster

SHleG: Do you remember building a clockwork scorpion kit (I'm pretty sure I have a photo of it somewhere) — I think it was called something like...

11 hours ago by songmaster on Software with everything
Chris Wortman

Good I love Yahoo! Their search engine is getting better than Google as of late. I find more of what I want on the first page, and usually within...

12 hours ago by Chris Wortman via Facebook on Linux Mint 13 ramps up for KDE release
PatrickG

openhgs has made the point for Windows 8 multiple monitors without realising it! With Windows 7 you have to switch the mouse and so your focus...

13 hours ago by PatrickG on Windows 8 could speed multi-monitor uptake
Leslie Satenstein

Mozilla has threatened to stop supporting Linux. I guess that UBUNTU is going with another browser. I indicated that if Mozilla stops supporting...

15 hours ago by Leslie Satenstein via Facebook on Firefox rapid release improves Fedora Linux
Andy Bolstridge

Much as I abhor Microsoft's licensing practices, this is almost certainly down to purchasing IT equipment via 3rd party consultants - you get the...

15 hours ago by Andy Bolstridge via Facebook on 6 million wasted licences and £1,200 PCs: welcome to government IT
Jack Schofield

@openhgs Windows users have had multiple desktops since Linus started writing Linux. They just haven't shipped as standard because not enough...

1 day ago by Jack Schofield on Windows 8 could speed multi-monitor uptake
Jack Schofield

@Phil at Cloud4 What, Microsoft gets £1,200 per PC and £1,622 per server? Gosh, I'm amazed....

1 day ago by Jack Schofield on 6 million wasted licences and £1,200 PCs: welcome to government IT
craigsc

You guys have no idea what is going on at Autonomy. Autonomy could have been a much more profitable organization. The sales operations at Autonomy...

1 day ago by craigsc on HP cuts 27,000 staff as Autonomy chief Lynch leaves
Moley

How does this impact on dual or multi booting? Seems to me to more or less prohibit this, from Windows 8 anyway. Will Grub 2 recognise Windows 8,...

1 day ago by Moley on Windows 8 start-up speed forces USB boot workaround
apexwm

I don't understand why there cannot be a slight pause during the boot process so the user can press a key. Many operating systems do this, even if...

1 day ago by apexwm on Windows 8 start-up speed forces USB boot workaround
Gavin Goodman

You can now buy the Xi3 modular computer in the UK at http://www.ocdistribution.com . This can be bought with the Tand3m software, pricing and...

1 day ago by Gavin Goodman on CES 2012: Xi3 microSERV3R
Phil at Cloud4

I agree: Mike Lynch can clearly build a business and manage strategy. I suspect the exit of Mike is more likely the end of a planned handover...

2 days ago by Phil at Cloud4 on HP cuts 27,000 staff as Autonomy chief Lynch leaves
Phil at Cloud4

This is unbeleivable government wastage with only one winner... Microsoft 1 - Tax payer Nil!

2 days ago by Phil at Cloud4 on 6 million wasted licences and £1,200 PCs: welcome to government IT
Mispam

So what do you do when you can't boot into windows? Why can't I just hold Shift while I power up instead of having to boot into windows and click a...

2 days ago by Mispam on Windows 8 start-up speed forces USB boot workaround
apexwm

I've also seen that Mac OS X for Intel machines is supposed to run in VirtualBox, which would also be a nice solution. I've never tried it though.

2 days ago by apexwm on xTreme Triple Booting: Linux, Mac & Windows
dave heasman

What I wonder is why when companies are caught bang to rights in not providing contracted services, people bend over to smear the customers? Surely...

2 days ago by dave heasman on Virgin throttles broadband for high-speed customers