Tesco abolishes Net charges

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
The supermarket chain launched TescoNet last year with an £8.99 monthly charge. But with the growing trend towards free Web access, Tesco hopes to boost its 17,000 subscriber base by offering free connections to its 10 million Clubcard holders -- a move that could make it one of the biggest ISPs in the UK. It will also help the store get a firm foothold in the rapidly-growing e-commerce market place. When high-street retail group Dixons launched its no-fee Net package FreeServe last year, more than 8,000 people signed up each day. IDC analyst James Eibisch predicts more service companies will offer free Internet connection, reaping the rewards of an Net interface to their services and the potential for tracking customers' buying habits. The target marketing potential of the service was highlighted by Tesco managing director Tim Mason. "When we launched Clubcard it enabled us to tailor our business to the individual needs of our customers. The Net enables us to take this much further," he said. TescoNet users will now be charged 50-pence a minute for the helpline, telephone support was free as part of the £8.99 per month deal. Dixons, which charged £1 per minute for its helpline, today halved its telephone support charges. The supermarket giant also plans to expand its e-commerce business with the introduction of online banking and, in a joint venture with catalogue company Grattans, a selection of `lifestyle ranges', beginning with a Baby & Toddler collection. Tesco's Web site currently attracts 5 million visits per month. Separately, internet access is currently under review by the telecoms watchdog. A new Oftel report, due out this month, may recommend changing the way revenues are shared between ISPs and telcos, according to Eibisch. "In the case of Freeserve, BT transfers the call to Energis. BT gets 30 percent, Energis gets 70 percent of which a proportion goes to Freeserve. If BT were to get a larger share, it would lower the revenue to ISPs. This may force ISPs like Freeserve to change its business model and introduce advertising, Eibisch said. However, he doubted it would have a long term effect on the trend towards free Internet access. Currently 25 to 30 percent of home accounts are with free ISPs and Eibisch predicts this will rise to 90 percent by 2002. According to Eibisch, Barclays is due to announce a free Internet service "imminently".

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

BrownieBoy

> I'm told it's somewhat annoying when people have their Macs stolen > and Apple stores treat the thief as the owner, but there you go. Ouch,...

53 minutes ago by BrownieBoy on AMD Ultrathins to challenge Intel Ultrabooks
Moley

@kevinmchapman. OK, I acknowledge that 'most' was a gratuitous throwaway comment as an afterthought and too presumptuous. As to proof, as you...

5 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
Jack Schofield

@BrownieBoy > Works really well for thieves.... >> Nice attempt to deflect the argument by tossing in a point that's totally >> irrelevant, even...

6 hours ago by Jack Schofield on AMD Ultrathins to challenge Intel Ultrabooks
raskolnikof

fantastic that the so called piracy bills have been withdrawn. however, these anti-democracy supporters are still in the shadows so lets be alert...

7 hours ago by raskolnikof on SOPA, Protect IP support wavers in face of online protest
Tony Douglas

Please God no; teach them anything you like - thinking rationally, the uses and misuses of data, what data is and what it's not - but leave the...

9 hours ago by Tony Douglas via Facebook on Kids are the future. Teach ’em to code.
BrownieBoy

@Jack, > Works really well for thieves.... Nice attempt to deflect the argument by tossing in a point that's totally irrelevant, even it were...

24 hours ago by BrownieBoy on AMD Ultrathins to challenge Intel Ultrabooks
bootlegger

Make that 13 people now - I got refused today at Manchester airport. I thought I was up to date on this legislation - I knew of the EU ruling from...

1 day ago by bootlegger on UK airport body scans will not be opt out
tinycg

Don't forget to check out apps like GoodReader or SlideShark either, they're indispensible for people on the go in presentation situations. Best...

1 day ago by tinycg on Four top iPad apps for people on the move
TerryRK

Well it seems there is something a number of us agree on. Why is the Ubuntu Unity launcher so ugly? I thought perhaps it was something to do with...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Freebies202

Duplicate comments are not made intentionally. Its very good to know that now you are keeping check on this problem because sometimes a commenter...

2 days ago by Freebies202 on Microsoft fixes blog comments, speeds up blogs with open source
kevinmchapman

"the very significant number of users" and "many (most) of us" - you have no evidence for these statements. It is a fact that most users are saying...

2 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
Marg Menzies Harrison

Another grammar faux pas is the improper use of "you". When sitting down down in a restaurant, for example, I get cringe when the waitress...

2 days ago by Marg Menzies Harrison via Facebook on 10 flagrant grammar mistakes that make you look stupid
zdnetukuser

And NOW, folks, for Canonical's next trick... Kubuntu is late. Here's a pencil. Draw your own conclusions. cf.:...

2 days ago by zdnetukuser on Linux Minterface
Moley

@kevinmchapman. The discussion here reflects the very significant number of users who really do like the traditional menu system and who wish to...

2 days ago by Moley on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

Er, no... It is an efficient means of finding the application/file/setting you need in one place. The icons are a simply a fallback for when you...

2 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

Isn't the provision of a text based search an admission by the developers that the mass of icons approach does not work? I don't need to use a...

2 days ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

"Unity and GNOME 3 both abandon the old text-based cascading menus in favour of a graphical icon-driven system." Point truly missed. Both use a...

2 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

whs001 - Thank you, I'm glad you liked the article. I absolutely agree with you on your first point. I should perhaps have made it clearer that...

2 days ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Dennis Nilsson

If we allow corporate interest to dictate the way our government circumvents due process against foreign entities then we should accept the same...

3 days ago by Dennis Nilsson via Facebook on ACTA stumbles in Germany
GHar123

I totally dislike pirating of works, I fear that artists will be deterred from creating works if they think that they are going to get ripped off....

3 days ago by GHar123 on ACTA stumbles in Germany