Amazon takes the festive prize

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
Amazon.com was the big winner of the festive season, according to new data from Media Metrix. But the big surprise, according to the traffic data released by the Web measurement firm, was how well the sites of traditional retailers fared compared to their "dotcom" competitors. The offline brand names seem to have bested the millions of dollars in advertising spent by the dotcoms, at least in some cases. Based on unique visitors, the top five e-commerce sites between November 14 and December 26 were Amazon.com, eBay.com, eToys.com, Barnesandnoble.com and Toysrus.com. Offline retailers' sites KBkids.com, TicketMaster.com, JCPenney.com and ColumbiaHouse.com also made it into the top 25, as did sites of computer makers Dell and Compaq. Media Metrix termed brick-and-mortar sites "one of the biggest success stories" of the festive period. "The thing you're seeing on the list is that people who built a brand before Thanksgiving are showing up. For the most part these are companies who existed and marketed before Thanksgiving. People are typing in the sites they know," said David Cooperstein, director consumer e-commerce at Forrester Research in Cambridge, Mass. "2000 will be the revenge of bricks-and-mortar. They've learned a lot from dotcoms and their own efforts. This is their year to take back the reins of growth on e-commerce." But other early signs indicate that holiday shoppers are increasingly turning to the Web. America Online said Monday that its members spent $2.5bn (£2bn) online between Thanksgiving and Christmas, more than double what they spent last year. AOL said surveys of its 20 million-person user base indicate that two-thirds are shopping online. And 2.5 million of those shoppers made their first purchase online this year. AOL isn't the only site reporting good numbers. Lycos said Monday that the number of unique shoppers at its site rose by 450 percent compared with a year ago. Last week, Go.com said sales at its online stores were three times higher than a year ago, and that traffic to the shopping section of its portal doubled. And Yahoo! said last week that orders through its shopping section were up 385 percent over the holiday period. Results of a survey of top e-commerce sites conducted by industry group Shop.org showed that total spending for the holiday season could hit $10bn. The average AOL shopper spent $300 online this year, up 50 percent from a year ago. And 95 percent said they would buy online again and rated their experience as excellent or good. That rating figure could be key. While shoppers were taking to the Net in droves this holiday season, the extra load seemed to have been too much for some sites. Fulfillment issues cropped up at a few popular sites, resulting in orders showing up after Christmas or, in some cases, never showing up. Toysrus.com was forced to send gift certificates to customers after discovering that around 5 percent of its online orders wouldn't get delivered on time. An Andersen Consulting survey found that about a quarter of online shopping transactions have some mix-up. Merrill Lynch analyst Henry Blodget said in a note to investors today that while he remains confident in e-commerce stocks, there could be pullback in the business-to-consumer sector. Blodget said he would focus on companies that lead their category, have strong revenue growth, are gaining market share and have international operations. But Blodget said that "competition, lack of profitability and decreasing returns on new online users in the US market will lead to a shakeout and consolidation" in the business. Take me to the e-commerce special. See techTrader for more technology investment news, plus quotes and research.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

2 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

2 hours ago by greycynic on Ten flawed products that derail productivity
GrueMaster

Nice review and very informative. One thing I'd like to add (in reply to whs001's 1st question), the main reason to have the same interface from...

4 hours ago by GrueMaster on A tale of two distros: Ubuntu and Linux Mint
Frederick Wrigley

I'be been using Mint 12 since the RC came out, and I am far more happy with the Cinnamon, the Mate, and, yes (with extensions), theGnome 3...

4 hours ago by Frederick Wrigley via Facebook on A tale of two distros: Ubuntu and Linux Mint
bdantas

Excellent article. One small correction, though--although a fresh installation of Linux Mint 12 will, indeed, provide the user with a version of...

5 hours ago by bdantas on A tale of two distros: Ubuntu and Linux Mint
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

6 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

6 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Moley

For Gnome 2 die-hards, it is possible to add icons to the bottom panel (or top top panel, if you prefer) which provide the exact Gnome 2...

6 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
ramwellian

Your comments would seem pretty naive and immature. Your 'solution' appears to be, "gee, let's all just give in to the hackers and give them...

7 hours ago by ramwellian on Cloud computing security: no more oxymoron?
BugStalker

"Interesting thought ... If you installed Win7 as a dual boot on a machine that previously only had Linux, and it wrecked your Linux installation,...

7 hours ago by BugStalker on Windows 7 Declares War on GRUB
whs001

This is an excellent summary of Ubuntu and Mint and the interface differences between them. Most such articles take a very partisan position for...

7 hours ago by whs001 on A tale of two distros: Ubuntu and Linux Mint
Moley

@ewallace. Not so clear. Anyone can obtain the text, for example from here http://www.ustr.gov/webfm_send/2379. I support ACTA so long as it and...

7 hours ago by Moley on ACTA: Facts, misconceptions and questions
45283

I think WinRT is fantastic. I just wish it was an option for people that didn't want to go through Microsoft's App Store with its attendant...

10 hours ago by 45283 on Why Windows 8 needs architectural hygiene for WOA
Burn-IT

Nine people? £30m? Who's back pocket is that lot going in? And IF they say it is for new buildings, what about all the ones the government has...

11 hours ago by Burn-IT on Police set to launch three £30m e-crime hubs
ewallace

Just to be clear, nobody knows what is in the text of ACTA, here is a photograph of the text of ACTA http://twitpic.com/8h9iju as submitted to the...

12 hours ago by ewallace on ACTA: Facts, misconceptions and questions
fgvrg56

Unfortunately main issue is that ASUS is refusing to accept that they make some mistake on this version of asus Transformer prime. 1 - GPS sensor...

13 hours ago by fgvrg56 on Asus Eee Pad Transformer Prime Wi-Fi & GPS problems?
Ben Woods

@Marcus A fair question. Just talked with Archos which said it was working on an announcement for next week....

14 hours ago by Ben Woods on Archos confirms G9 Ice Cream Sandwich update schedule
Marcus Karlsson

Any update on this, considering the claimed "first week of February"?

15 hours ago by Marcus Karlsson via Facebook on Archos confirms G9 Ice Cream Sandwich update schedule
apexwm

Bill Goodrich : Just as al_langevin pointed out, with Windows Server 2008 there is no Services for Macintosh anymore. It's gone, not available....

23 hours ago by apexwm on Windows Server 2008 drops the ball for Mac compatibility
txtrainguy

Replying to an old topic that I'm currently facing with my CEO (who is on a Mac). Our servers are primarily Windows Servers, office is about...

1 day ago by txtrainguy on Windows Server 2008 drops the ball for Mac compatibility