Demand for elusive PS2 swamps e-tail sites

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
Anxious parents and hardcore gamers are clogging the Web sites of online stores in search of the popular PlayStation2. Amid the consumer frenzy to buy the much sought-after games console, several Internet retailers, including Amazon.com, BestBuy.com and BlueLight.com, have seen their sites stall or shut down. Thousands of shoppers stay logged onto e-commerce sites for hours at a time in the hopes of getting their hands on a PlayStation2. It is this year's equivalent to the wildly popular toys of holidays past, such as Cabbage Patch Kids or Buzz Lightyear figures. In addition, the consoles are in short supply from Sony, which has also ratcheted up demand. "Some people told us they were online for 30 hours, clicking their 'refresh' keys," on their Internet browsers, said Greg Bottorff, one of the founders of PS2bargains.com, a site dedicated to searching out the lowest prices on PlayStation2 consoles and games. "As soon as people find one, they converge onto that site," he said. On Friday, Amazon's site suffered a blackout for about 30 minutes. The outage came just prior to the company notifying customers that its daily supply of consoles were for sale. Amazon, which said its site troubles had nothing to do with heavy shopping traffic, sold out of an undisclosed number of game consoles in 30 seconds. A rumour swirling around Thursday night that the console would be offered at BestBuy.com was enough to attract a mass of visitors to the Internet store, causing periodic outages that lasted until Sunday, a company representative said. When the online arm of the brick-and-mortar electronics chain Best Buy did put PlayStation2 up for sale on Friday, it too sold out within minutes. Visitors to Kmart's BlueLight have seen long delays in trying to download the site. Since Tuesday, when BlueLight first began selling the PlayStation2, the site has been sluggish at times, according to Keynote Systems, a company that tracks Internet performance. Part of the problem behind the sites is the online merchants themselves. Some have chosen to make customers play a daily guessing game as to when PlayStation2 will go on sale, Bottorff said. For instance, Amazon and BlueLight offer an undisclosed number of consoles each day, but will not disclose what day or what time they will make them available. Since the consoles sell out in an instant, only those willing to continuously eyeball a site stand a chance of getting one. As a result, many shoppers have parked themselves at some of the Web stores. "If somebody wants to stay on the site all day, we can't stop them from doing that," BlueLight spokesman Dave Karraker said. Meanwhile, BlueLight is trying to turn the added traffic into added dollars. Since only a fraction of the customers are able to walk away with a PlayStation2, BlueLight is using the time that eager shoppers spend on the site to hawk other items. When San Francisco-based BlueLight notifies customers that its daily supply of PlayStation2 units are available, the company lights a blue icon on its Web site. However, the light also glows when the company offers a special sale on other items. Hours prior to actually offering PlayStation2, the light went on, and game hunters converged only to find information on deals about Razor scooters and other toys. "Yes, we wanted to bring customers to the site," Karraker said. "But we also wanted to give families a chance at getting a console and not just the gaming fans who sit on a site, buy and then leave." But Bottorff said some customers were disappointed. "People couldn't believe it," he said. "They waited hours for PlayStation2, and all they saw was a Barbie doll." BlueLight also caught heat from customers for delaying its first sale of the console. The company said it would begin selling them Monday, but did not list them on the site until Tuesday evening. "I am sick of waiting on BlueLight," read one message on PS2bargains.com's message board. See Gamespot UK's PlayStation2 channel for full coverage. For complete gaming news, see GameSpot UK. Have your say instantly, and see what others have said. Click on the TalkBack button and go to the ZDNet News forum. Let the editors know what you think in the Mailroom. And read what others have said.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

Dennis Nilsson

If we allow corporate interest to dictate the way our government circumvents due process against foreign entities then we should accept the same...

16 minutes ago by Dennis Nilsson via Facebook on ACTA stumbles in Germany
GHar123

I totally dislike pirating of works, I fear that artists will be deterred from creating works if they think that they are going to get ripped off....

2 hours ago by GHar123 on ACTA stumbles in Germany
JCB33

How dare film makers, artists or anybody that invests in creativity stop us pirating their works for free. I want to be able to walk into my local...

8 hours ago by JCB33 on ACTA stumbles in Germany
Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

10 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

10 hours ago by greycynic on Ten flawed products that derail productivity
GrueMaster

Nice review and very informative. One thing I'd like to add (in reply to whs001's 1st question), the main reason to have the same interface from...

11 hours ago by GrueMaster on A tale of two distros: Ubuntu and Linux Mint
Frederick Wrigley

I'be been using Mint 12 since the RC came out, and I am far more happy with the Cinnamon, the Mate, and, yes (with extensions), theGnome 3...

12 hours ago by Frederick Wrigley via Facebook on A tale of two distros: Ubuntu and Linux Mint
bdantas

Excellent article. One small correction, though--although a fresh installation of Linux Mint 12 will, indeed, provide the user with a version of...

13 hours ago by bdantas on A tale of two distros: Ubuntu and Linux Mint
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

13 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

13 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Moley

For Gnome 2 die-hards, it is possible to add icons to the bottom panel (or top top panel, if you prefer) which provide the exact Gnome 2...

14 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
ramwellian

Your comments would seem pretty naive and immature. Your 'solution' appears to be, "gee, let's all just give in to the hackers and give them...

14 hours ago by ramwellian on Cloud computing security: no more oxymoron?
BugStalker

"Interesting thought ... If you installed Win7 as a dual boot on a machine that previously only had Linux, and it wrecked your Linux installation,...

15 hours ago by BugStalker on Windows 7 Declares War on GRUB
whs001

This is an excellent summary of Ubuntu and Mint and the interface differences between them. Most such articles take a very partisan position for...

15 hours ago by whs001 on A tale of two distros: Ubuntu and Linux Mint
Moley

@ewallace. Not so clear. Anyone can obtain the text, for example from here http://www.ustr.gov/webfm_send/2379. I support ACTA so long as it and...

15 hours ago by Moley on ACTA: Facts, misconceptions and questions
45283

I think WinRT is fantastic. I just wish it was an option for people that didn't want to go through Microsoft's App Store with its attendant...

18 hours ago by 45283 on Why Windows 8 needs architectural hygiene for WOA
Burn-IT

Nine people? £30m? Who's back pocket is that lot going in? And IF they say it is for new buildings, what about all the ones the government has...

19 hours ago by Burn-IT on Police set to launch three £30m e-crime hubs
ewallace

Just to be clear, nobody knows what is in the text of ACTA, here is a photograph of the text of ACTA http://twitpic.com/8h9iju as submitted to the...

19 hours ago by ewallace on ACTA: Facts, misconceptions and questions
fgvrg56

Unfortunately main issue is that ASUS is refusing to accept that they make some mistake on this version of asus Transformer prime. 1 - GPS sensor...

20 hours ago by fgvrg56 on Asus Eee Pad Transformer Prime Wi-Fi & GPS problems?
Ben Woods

@Marcus A fair question. Just talked with Archos which said it was working on an announcement for next week....

21 hours ago by Ben Woods on Archos confirms G9 Ice Cream Sandwich update schedule