Study: More anti-fraud measures needed

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
Credit card and debit card fraud could cost online merchants billions of dollars over the next five years unless they implement the technology to detect it, a new report says. The report, released Friday by Meridien Research, warns that as more transactions are conducted over the Internet, online payment fraud will rise in tandem, increasing from $1.6bn worldwide in 2000 to $15.5bn (£10bn) in 2005. Although anti-fraud technology is not foolproof, the biggest factor in the projected increase is that only an estimated 30 percent of merchants use anti-fraud technology, Meridien analyst Jeanne Capachin said. Meridien provides research on technologies tied to the financial services industry. Last month, a hacker broke into Egghead.com's customer database, potentially exposing more than three million credit cards. The company later said the intruder did not gain access to any of the credit card numbers it had on file, but the incident raised fears about the security of using credit cards online and the potential for fraud. Moriah Campbell-Holt, a financial services analyst with Gomez, agrees that merchants can expect online fraud to rise as online transactions increase in volume, especially as those committing fraud become more sophisticated in their methods. And because online merchants are liable for most fraudulent charges, they have an incentive to try to deter fraud, she said. Late last year, a number of credit card issuers, including American Express, MBNA and Discover, introduced "disposable" credit card numbers that can only be used once. And credit card issuers have been pushing smart cards, or cards that have a microchip embedded in them containing customers' personal information, for years. Neither smart cards nor disposable cards have seen widespread adoption rates in the United States, but either technology could help prevent fraud in the future, Campbell-Holt said. "As rates of adoption of (these) technologies increase, there will be less live numbers out there and less opportunity to commit fraud," she said. Some companies make software that combats online payment fraud. Their technology ranges from applications that recognise patterns of questionable transactions to systems that look for certain fraud-linked scenarios. One scenario could be a shopper buying something from a Web site for the first time that buys an expensive item and has it shipped to an address that is different from the billing address. The technology is not perfect, Capachin said. Like antivirus software, most anti-fraud systems are designed for today's threats, she said. "Something that works great now isn't necessarily going to work as well in six months," she said. Still, if merchants widely adopted the technology, online payment fraud could amount to just $5.7bn worldwide in 2005, Meridien says. Among the leaders in the anti-fraud market are HNC Software and CyberSource, which counts e-tailers Amazon.com and Buy.com among its customers. Find out how the Internet is revolutionising the economy at the E-commerce Special. Have your say instantly, and see what others have said. Click on the TalkBack button and go to the ZDNet News forum. Let the editors know what you think in the Mailroom. And read other letters.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

JCB33

How dare film makers, artists or anybody that invests in creativity stop us pirating their works for free. I want to be able to walk into my local...

35 minutes ago by JCB33 on ACTA stumbles in Germany
Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

3 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

3 hours ago by greycynic on Ten flawed products that derail productivity
GrueMaster

Nice review and very informative. One thing I'd like to add (in reply to whs001's 1st question), the main reason to have the same interface from...

4 hours ago by GrueMaster on A tale of two distros: Ubuntu and Linux Mint
Frederick Wrigley

I'be been using Mint 12 since the RC came out, and I am far more happy with the Cinnamon, the Mate, and, yes (with extensions), theGnome 3...

5 hours ago by Frederick Wrigley via Facebook on A tale of two distros: Ubuntu and Linux Mint
bdantas

Excellent article. One small correction, though--although a fresh installation of Linux Mint 12 will, indeed, provide the user with a version of...

6 hours ago by bdantas on A tale of two distros: Ubuntu and Linux Mint
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

6 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

6 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Moley

For Gnome 2 die-hards, it is possible to add icons to the bottom panel (or top top panel, if you prefer) which provide the exact Gnome 2...

7 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
ramwellian

Your comments would seem pretty naive and immature. Your 'solution' appears to be, "gee, let's all just give in to the hackers and give them...

7 hours ago by ramwellian on Cloud computing security: no more oxymoron?
BugStalker

"Interesting thought ... If you installed Win7 as a dual boot on a machine that previously only had Linux, and it wrecked your Linux installation,...

8 hours ago by BugStalker on Windows 7 Declares War on GRUB
whs001

This is an excellent summary of Ubuntu and Mint and the interface differences between them. Most such articles take a very partisan position for...

8 hours ago by whs001 on A tale of two distros: Ubuntu and Linux Mint
Moley

@ewallace. Not so clear. Anyone can obtain the text, for example from here http://www.ustr.gov/webfm_send/2379. I support ACTA so long as it and...

8 hours ago by Moley on ACTA: Facts, misconceptions and questions
45283

I think WinRT is fantastic. I just wish it was an option for people that didn't want to go through Microsoft's App Store with its attendant...

11 hours ago by 45283 on Why Windows 8 needs architectural hygiene for WOA
Burn-IT

Nine people? £30m? Who's back pocket is that lot going in? And IF they say it is for new buildings, what about all the ones the government has...

12 hours ago by Burn-IT on Police set to launch three £30m e-crime hubs
ewallace

Just to be clear, nobody knows what is in the text of ACTA, here is a photograph of the text of ACTA http://twitpic.com/8h9iju as submitted to the...

12 hours ago by ewallace on ACTA: Facts, misconceptions and questions
fgvrg56

Unfortunately main issue is that ASUS is refusing to accept that they make some mistake on this version of asus Transformer prime. 1 - GPS sensor...

13 hours ago by fgvrg56 on Asus Eee Pad Transformer Prime Wi-Fi & GPS problems?
Ben Woods

@Marcus A fair question. Just talked with Archos which said it was working on an announcement for next week....

14 hours ago by Ben Woods on Archos confirms G9 Ice Cream Sandwich update schedule
Marcus Karlsson

Any update on this, considering the claimed "first week of February"?

16 hours ago by Marcus Karlsson via Facebook on Archos confirms G9 Ice Cream Sandwich update schedule
apexwm

Bill Goodrich : Just as al_langevin pointed out, with Windows Server 2008 there is no Services for Macintosh anymore. It's gone, not available....

24 hours ago by apexwm on Windows Server 2008 drops the ball for Mac compatibility