Dot-com rebranding makes a Tiny comeback

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Tiny Computers has rebranded itself Tiny.com, which makes it one of the first companies to change its name to include the Web suffix since the boom years.

During the late 1990s, it seemed a company could quadruple its share price overnight just by adding ".com" to the end of its name. However, five years on, the Internet is littered with the remains of dot-com failures, and the practice is less common.

Tiny Computers, sister company of Time Group, will launch its new Web site on 20 February in an attempt to build up its direct sales channel. In a statement on Friday, the company said: "More and more people are choosing to purchase goods online. Tiny.com aims to tap into this trend and encourage its customers to order their PCs systems via the Web."

Tiny.com's general manager Brian Boys said that with no retail store overheads, the company is in "an excellent position to satisfy its customers" and promises to "deliver the lowest PC prices in the UK".

Talkback

I recently purchased online a Tiny 3000-64. A couple of days after placing my order i had a phone call fron Tiny asking me to confirm my order which i did. At the end of confirming it, i was asked if i would like to also purchase the Windows XP OS on CDROM for £80 as Tiny were able to do it at a special price as part of the package if i agreed to it now. It seemed too good a deal to turn down so i agreed to buy it.
The computer arrived a week later. When i had unpacked it i found no trace of the XP disc. I duly phoned Tiny.com to ask where the missing item was only to be told Tiny did not sell Windows XP
I then went through my order over the phone with customer services only to find out that i now had a 3 year warranty costing, funnily enough, £80. I, of course asked for the £80 back.
I assured them i had never asked for or agreed to have any kind of warranty. I was told to write to the Warranty Department to cancel a warranty i had never signed up for.
They could not even give me a phone number or email adress to get in touch with the Warranty Department.
I have written but i do not expect a reply anytime soon.
Let people be warned about dealing with this company.
It may be a different company but same name, same dodgy dealers

via Facebook 18 May, 2004 18:35
Reply

New name, but still selling junk and taking money without delivering the goods. BBC Watchdog are onto them. See <A HREF="http://www.20six.co.uk/boiledorfried/archive/2005/03/01/1nvkd3dacvc87.htm">http://www.20six.co.uk/boiledorfried/archive/2005/03/01/1nvkd3dacvc87.htm</A>

via Facebook 1 March, 2005 21:28
Reply

i purchased what was supposed to be a hd ready plasma tv from tiny i paid the extra £300 to have the hd ready option i have since bought an x box 360 and have been told that the tv is not hd ready so now i have to write a letter to them about this

via Facebook 22 February, 2006 10:43
Reply

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