The great 3G data card road test

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Orange

Scenario 2: The Heston M4 Moto service station, over coffee and muffins.
Action: Downloading a 2.7MB PowerPoint presentation.
3G coverage is limited to major towns and cities. In the rest of the country, the cards drop down to GPRS - which is much less useful for activities such as downloading large files.

T-Mobile
As we began the 2.7MB download using the T-Mobile card, the card dropped the connection twice. When it did get going it did so at a sedate 550 bytes per second. The problem was that although the card and the software agreed that we had a 3G connection, as soon as we began the download they revised their mutual opinion and decided that it was really just a GPRS connection after all. The full 2.7MB file would have taken 46 minutes to download had we waited, even after the card shifted up a gear part-way through to 2.5Kbps a second.

Vodafone
Vodafone appeared to be the only one of the three cards still providing a 3G connection as we rolled into the service station. It certainly coped well with the download -- finishing the task in 1min 17 seconds. During this time the client software registered three bars on the signal reader -- poorer than in the heart of London, but still clearly up to the task

Orange
To test whether the laptop, rather than the card was at fault, we loaded the Orange software onto an identical Toshiba laptop. However the card caused exactly the same problems as it had on the previous Toshiba; the software said it was connected, but no applications - browsers and IM alike - wanted to know.

The problem, as it turned out, was with the driver. Like the T-Mobile installation, O2 uses the hardware discovery wizard in Windows to find and install the driver (supplied on the accompanying CD-Rom). Like the T-Mobile installation, this is flaky at best. Luckily we had the Orange CD-Rom with us, and a bit of exploration through the directories turned up a self-installing driver file, which cured the problem when we ran it.

The lesson here is don't lose your installation CD-Rom; the last time we looked, Novatel did not offer drivers for download, and neither did the telcos.

Once up and running, the Orange card claimed to be connected to 3G, but actually only tackled the download at GPRS speeds. We terminated the attempt after it became clear it would take around 58 minutes to complete -- a figure that indicated there were times when no data transfer was taking place at all.

02
The O2 card had also given up giving us 3G by the time we reached the services. Even for GPRS its connection speed was poor, often around the 4Kbps mark. We began the download, and stopped it once it was clear it would take 13 minutes.


Talkback

Over the last two months Vodafone's 3G coverage has crept from being only available at Watford Junction station along to (six weeks ago) my local bacon and egg Cafe half a mile away to (last month) my home kitchen a mile away. I have since put on a stone since I never leave either the cafe or the kitchen - such convivial places to do non-stop 3G eBusiness!

via Facebook 25 November, 2004 14:10
Reply

Great test but... no mention of upload speeds!
The 3G operators don't mention it either. If you are working away from your office upload speed may be as important as download.

via Facebook 4 February, 2005 23:01
Reply

The company I work for have three Vodafone Mobile 3G/GPRS cards. We decided in early February to purchase another two. We have been waiting 6 weeks for delivery and still have no idea when this will be. Anyone wanting a Vodafone card must have a great deal of patience!

via Facebook 24 March, 2005 11:04
Reply

I tried to purchase an O2 3G/GPRS card on 24 March. 12 telephone calls later and the run around from all of customer services, 'it's been processed' 'it's on my spreadsheet' - whatever that means - 'it will arrive on Friday', instructions have gone to the courier' etc. ect. etc. Nothing has arrived and I was told a couple of days ago that no order has ever been processed. Useless,; so I have told them to keep it. I'll see if someone else would like my money!

via Facebook 11 May, 2005 15:00
Reply

Do you have 3G 775 data card

via Facebook 20 March, 2006 04:42
Reply

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