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Talkback
Midband falls short fullstop!
Tonite it is only running at 12kbps for me . . . and I live just 500 metres from the exchange too.
Frankly, it is slower than my old 56K modem operating via an analogue line at my workplace in Birmingham.
And guess what - one of the slowest pages to load is BT's own website, and when I rang for technohelp last night, I got cut off on each of the 3 times I rang after going round in circles with their b*****y stupid "press this, press that, press the pesky other!" I spent nearly an hour getting nowhere.
BT are utterly, utterly, utterly useless.
I am one of those BT customers that unfortunately cannot get Broadband. Even though my telephone exchange is ADSL enabled, my telephone line is too great a distance from the exchange. I live in Manchester not in a remote part of the UK!
I have even contacted BT asking them if there is an alternative telephone exchange closer to my home (which I am quite sure there is) that I can use in order to get Broadband. However, the reply was that because there are no faults on my telephone line I cannot switch to an alternative exchange.
Unfortunately, alternative providers of Broadband such as NTL are not available either......otherwise I would have immediately contacted them for their Broadband service.
I have looked at the cost and the speed of the Midband alternative that BT offer, but compared to Broadband this service is definately a NO for me. Currently I am online for approx. 150 per week.....not per month as BT offer with their Midband service.
Therefore, at this moment in time I have to continue accessing the internet at a snails pace! Which I hasten to add is very frustrating, when I know all about the benefits of Broadband access.
I would have thought that BT instead of putting resources into offering customers Midband, they would use these resources to make Broadband available to those unfortunate customers like myself who live so near, but yet so far away from an enabled exchange, etc.
So maybe in the not too distant future, BT will be able to offer me Broadband before I am too old or senile to be able to use a computer, etc!