Convergence: One handset is better than two

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

So the mobile carriers will have to respond to the challenge, perhaps by wireless-enabling their phones and signing up with Wi-Fi service aggregators such as iPass or Swisscom so that they can "flip the situation on head and... pass landline calls to BT and they get a proportion of our income not the other way around".

Although Vodafone refused to comment, Longbottom says: "There are many different options open to the mobile operators, but they are likely to become less mobile and the fixed operators less fixed. This means that they'll be back where they should be - competing on pretty much the same set of services."

Therefore, while both the mobile carriers and BT will initially need to work together to create the market, "it will eventually boil down to who is fleeter-of-foot".

But, points out Mark Blowers, a senior research analyst at Butler Group, to ensure that the playing field remains level, the regulator, Ofcom, may have to intervene.

"From a regulations standpoint, the danger is that BT will use its strong position with fixed line networks and the last mile so that mobile operators and smaller start-ups find it difficult to compete in providing similar services. So it's important that Ofcom looks into this area because it potentially opens up a can of worms," he says.

One possible solution for the mobile operators could be to partner with other players such as systems integrators and ISPs "that understand internal communications so they can come up with a more integrated solution", says Alex Black, strategy director at network consultancy, Affiniti.

While this will present mobile carriers with organisational and technical challenges, the move to convergence will have similar repercussions on their customers as, in future, they will likewise have to think about their communications infrastructure in a more integrated fashion, adds Black.

"Today, the people in organisations that procure wired and wireless solutions are different to those procuring fixed line telephony, but in future that's going to have to change so how to integrate all these different communications technologies together is going to be a challenge for everyone," he says.

But is there is actually any demand for converged fixed and mobile networks or is this simply another technology-driven initiative that the industry is trying to foist on unsuspecting customers?

Black, for one, believes that there is "a lot of pent-up demand today and companies in which there is high mobility are just waiting for the technology to catch up".

"One of the big issues today is how you allow communications, while keeping costs under control, especially in relation to mobile spend. Another issue is how to make better use of expensive offices and optimise resources. One way to do this is hot-desking, and allowing staff to use their phone of choice whether they're in the office on moving around will help here," he says.

Many companies would like to have a single service provider, especially when it comes to billing. A lot of organisations simply have no handle on how much their communications costs are because they receive one bill for fixed line calls, another for on-campus voice, several for home line usage and "a morass" for mobile calls. This lack of clarity, in turn, prevents them from being able to control costs by negotiating effectively with their providers.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

raskolnikof

fantastic that the so called piracy bills have been withdrawn. however, these anti-democracy supporters are still in the shadows so lets be alert...

10 minutes ago by raskolnikof on SOPA, Protect IP support wavers in face of online protest
Tony Douglas

Please God no; teach them anything you like - thinking rationally, the uses and misuses of data, what data is and what it's not - but leave the...

2 hours ago by Tony Douglas via Facebook on Kids are the future. Teach ’em to code.
BrownieBoy

@Jack, > Works really well for thieves.... Nice attempt to deflect the argument by tossing in a point that's totally irrelevant, even it were...

17 hours ago by BrownieBoy on AMD Ultrathins to challenge Intel Ultrabooks
bootlegger

Make that 13 people now - I got refused today at Manchester airport. I thought I was up to date on this legislation - I knew of the EU ruling from...

20 hours ago by bootlegger on UK airport body scans will not be opt out
tinycg

Don't forget to check out apps like GoodReader or SlideShark either, they're indispensible for people on the go in presentation situations. Best...

22 hours ago by tinycg on Four top iPad apps for people on the move
TerryRK

Well it seems there is something a number of us agree on. Why is the Ubuntu Unity launcher so ugly? I thought perhaps it was something to do with...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Freebies202

Duplicate comments are not made intentionally. Its very good to know that now you are keeping check on this problem because sometimes a commenter...

2 days ago by Freebies202 on Microsoft fixes blog comments, speeds up blogs with open source
kevinmchapman

"the very significant number of users" and "many (most) of us" - you have no evidence for these statements. It is a fact that most users are saying...

2 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
Marg Menzies Harrison

Another grammar faux pas is the improper use of "you". When sitting down down in a restaurant, for example, I get cringe when the waitress...

2 days ago by Marg Menzies Harrison via Facebook on 10 flagrant grammar mistakes that make you look stupid
zdnetukuser

And NOW, folks, for Canonical's next trick... Kubuntu is late. Here's a pencil. Draw your own conclusions. cf.:...

2 days ago by zdnetukuser on Linux Minterface
Moley

@kevinmchapman. The discussion here reflects the very significant number of users who really do like the traditional menu system and who wish to...

2 days ago by Moley on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

Er, no... It is an efficient means of finding the application/file/setting you need in one place. The icons are a simply a fallback for when you...

2 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

Isn't the provision of a text based search an admission by the developers that the mass of icons approach does not work? I don't need to use a...

2 days ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

"Unity and GNOME 3 both abandon the old text-based cascading menus in favour of a graphical icon-driven system." Point truly missed. Both use a...

2 days ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

whs001 - Thank you, I'm glad you liked the article. I absolutely agree with you on your first point. I should perhaps have made it clearer that...

2 days ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Dennis Nilsson

If we allow corporate interest to dictate the way our government circumvents due process against foreign entities then we should accept the same...

2 days ago by Dennis Nilsson via Facebook on ACTA stumbles in Germany
GHar123

I totally dislike pirating of works, I fear that artists will be deterred from creating works if they think that they are going to get ripped off....

2 days ago by GHar123 on ACTA stumbles in Germany
JCB33

How dare film makers, artists or anybody that invests in creativity stop us pirating their works for free. I want to be able to walk into my local...

3 days ago by JCB33 on ACTA stumbles in Germany
Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

3 days ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

3 days ago by greycynic on Ten flawed products that derail productivity