Virgin to migrate customers onto Google Mail

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Virgin Media is to move all its home broadband customers onto the Google Mail platform, the company said on Wednesday.

According to the internet service provider, the webmail rollout will extend to all of its four million home broadband customers, but there will be a delay before it reaches everybody. While the customers will be moved off Virgin Media's existing email platform, they will be able to retain their existing email addresses.

The company said the rollout will be one of the largest deployments to date of Google Partner Edition Apps, which lets businesses and individual customers use Google's communication and collaboration applications under their own domain names.

"New customers signing up will get it now and we will start to roll it out to all our customers but it will take time for everyone to get it," a spokesperson for Virgin Media told ZDNet UK.

The service, which will provide each user with 7GB of email storage, will be piloted by the first 20,000 new customers, Virgin Media said in a statement. The full launch to all new customers will follow "shortly", the company said, after which existing customers will be migrated across to the new service. They will be able to keep their existing @blueyonder.co.uk, @ntlworld.com or @virgin.net email addresses, or sign up for new @virginmedia.com email addresses.

Although business users will have the same access, the spokesperson stressed that the launch today was aimed mainly at the consumer sector. "Business users will of course have access if they want it, but we have different services for them," the spokesperson said.

In October last year, Virgin Media's email service was knocked out of action for two days by a suspected spam attack on the ISP's email supplier, Tucows. At the time, Elliot Noss, president and chief executive of Tucows, apologised to Virgin Media and other customers, saying his company would be making changes to its "monitoring, change management, emergency protocols and procedures and operating efficiencies".

Google's webmail service is known as Google Mail in the UK and Germany, and Gmail in the rest of the world.

Talkback

OK, so first the Government decides it is going to hold a database of all emails, websites visited in case of a "TERROR ATTACK".

Then one of the UK largest and well known internet providers decides I know lets make it really easy and migrate our mail so that it will sit on the most criticized platform around. I understand that GMAIL has an almost unlimited data retention policy.

Time to start encrypting every email if possible with GMAIL.

People who come up with the old adage "if you've got nothing to hide, then what's the problem?" need not comment

neoplasmsix 15 April, 2009 16:40
Reply

It's all about FREE!!!!!!!! .... who cares that 'freedom' don't come with it ...... I guess Virgin wants to keep it's 'consumer's happy.
@ Mr. Barker, spitting out some press release and calling it 'news' is one thing, BUT to damage another service's reputation at the same time ....... OMG, who would not go for such a CHEAP deal.
Good journalism is dead.

Cassiopeia 15 April, 2009 17:55
Reply

I always get a kick out of Virgin's "customer care" guys telling us how it's going to be. Apparently some attachments won't be saved and are blocked by the "improved" service, such as EXE and (let me take a wild guess) MP3? I'm just saying...

Rejoice! Soon we will all be at liberty to choose Google.

VirginMediaSucks 5 May, 2010 23:16
Reply

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