Surftime is scrapped, Surftime II is born

NEWS
BT has been forced by Oftel to scrap its unmetered Surftime service, and can no longer promise an unmetered Internet system by spring. Details are thin on its replacement -- called Surftime II. Since its inception in December Surftime has been mauled by the Internet community, with consumer groups and analysts arguing that the original £34.99 price tag was too high for the mass market. It's unclear whether BT will be forced to lower the price of the Surftime II replacement offering. Cable provider Telewest recently stole a march on the troubled telco when it launched SurfUnlimited at the beginning of the month. A BT spokesman hinted that a spring launch date may be delayed: "Nothing is definite. We want to get it out in the spring, but that depends on discussions with the industry." Under Oftel rules, BT has to offer a wholesale version of Surftime to other operators, but ISPs have been "incensed" by plans for the service, arguing that it unfairly advantaged the telco. In complaints to Oftel, ISPs accused the telco of unfair revenue splits and unworkable interconnect arrangements. In a stiff rebuff, BT accused ISPs of "bellyaching" over the fact that Surftime would leave them reliant on advertising and e-commerce rather than telephony revenue. "ISPs can't have it both ways, collecting revenue from call charges and whinging to us about the need for unmetered," the spokesman said. Long-term campaigner for unmetered Internet access, CUT (Campaign for Unmetered Telecommunications), isn't surprised at Surftime's fate. "It was inevitable that BT's first proposal would put BT's interests first, but it clearly isn't right for them to offer a product that competitors can't offer," a spokesman said. X-stream, the first UK ISP to introduce unmetered access, is equally scathing of Surftime. "It was a smoke and mirrors offering," says Paul Shalet, X-stream's commercial director. "BT gave the perception it was doing something for the industry, but under the skin, it was anything but cost effective. I am not surprised it is back to the drawing board," he said. BT refused to discuss the changes it has made for its new Surftime II offering. The service will be scrutinised at a closed meeting between the telco and other operators at Oftel headquarters on Wednesday. What do you think? Tell the Mailroom and read what others have to say.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

JCB33

How dare film makers, artists or anybody that invests in creativity stop us pirating their works for free. I want to be able to walk into my local...

2 hours ago by JCB33 on ACTA stumbles in Germany
Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

5 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

5 hours ago by greycynic on Ten flawed products that derail productivity
GrueMaster

Nice review and very informative. One thing I'd like to add (in reply to whs001's 1st question), the main reason to have the same interface from...

6 hours ago by GrueMaster on A tale of two distros: Ubuntu and Linux Mint
Frederick Wrigley

I'be been using Mint 12 since the RC came out, and I am far more happy with the Cinnamon, the Mate, and, yes (with extensions), theGnome 3...

7 hours ago by Frederick Wrigley via Facebook on A tale of two distros: Ubuntu and Linux Mint
bdantas

Excellent article. One small correction, though--although a fresh installation of Linux Mint 12 will, indeed, provide the user with a version of...

8 hours ago by bdantas on A tale of two distros: Ubuntu and Linux Mint
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

8 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

8 hours ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material
Moley

For Gnome 2 die-hards, it is possible to add icons to the bottom panel (or top top panel, if you prefer) which provide the exact Gnome 2...

9 hours ago by Moley on A tale of two distros: Ubuntu and Linux Mint
ramwellian

Your comments would seem pretty naive and immature. Your 'solution' appears to be, "gee, let's all just give in to the hackers and give them...

9 hours ago by ramwellian on Cloud computing security: no more oxymoron?
BugStalker

"Interesting thought ... If you installed Win7 as a dual boot on a machine that previously only had Linux, and it wrecked your Linux installation,...

9 hours ago by BugStalker on Windows 7 Declares War on GRUB
whs001

This is an excellent summary of Ubuntu and Mint and the interface differences between them. Most such articles take a very partisan position for...

9 hours ago by whs001 on A tale of two distros: Ubuntu and Linux Mint
Moley

@ewallace. Not so clear. Anyone can obtain the text, for example from here http://www.ustr.gov/webfm_send/2379. I support ACTA so long as it and...

10 hours ago by Moley on ACTA: Facts, misconceptions and questions
45283

I think WinRT is fantastic. I just wish it was an option for people that didn't want to go through Microsoft's App Store with its attendant...

13 hours ago by 45283 on Why Windows 8 needs architectural hygiene for WOA
Burn-IT

Nine people? £30m? Who's back pocket is that lot going in? And IF they say it is for new buildings, what about all the ones the government has...

14 hours ago by Burn-IT on Police set to launch three £30m e-crime hubs
ewallace

Just to be clear, nobody knows what is in the text of ACTA, here is a photograph of the text of ACTA http://twitpic.com/8h9iju as submitted to the...

14 hours ago by ewallace on ACTA: Facts, misconceptions and questions
fgvrg56

Unfortunately main issue is that ASUS is refusing to accept that they make some mistake on this version of asus Transformer prime. 1 - GPS sensor...

15 hours ago by fgvrg56 on Asus Eee Pad Transformer Prime Wi-Fi & GPS problems?
Ben Woods

@Marcus A fair question. Just talked with Archos which said it was working on an announcement for next week....

16 hours ago by Ben Woods on Archos confirms G9 Ice Cream Sandwich update schedule
Marcus Karlsson

Any update on this, considering the claimed "first week of February"?

17 hours ago by Marcus Karlsson via Facebook on Archos confirms G9 Ice Cream Sandwich update schedule
apexwm

Bill Goodrich : Just as al_langevin pointed out, with Windows Server 2008 there is no Services for Macintosh anymore. It's gone, not available....

1 day ago by apexwm on Windows Server 2008 drops the ball for Mac compatibility