Companies showcase online safety gadgets and software

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
A handful of software companies are ringing online privacy bells as the holiday season approaches, urging consumers to give themselves the gift of Internet anonymity before venturing online to shop. Privacy companies were out in force Monday night for a mini tech fair at the University of California at Berkeley, showcasing wares that included self-destructing email, pseudonym makers and data scramblers to protect credit card information. Although hopes run high that consumers will gravitate to such products, enthusiasm was tempered by scepticism among the 75 or so attendees at the Berkeley show. Many said they worried about online companies collecting dossiers on consumers, but few acknowledged that they have yet to take advantage of the technology available to shield themselves. "Privacy is a hindsight concern," explained Jason Schultz, a former law student at Berkeley. "Right now I don't know what kind of embarrassing things I'm going to do in the future. But the struggle in general is [which products] are worth investing in." Worries about online privacy focus on the common practice by online businesses of collecting personal information, such as names, addresses and Web sites visited or items bought on the Internet. The data is a gold mine for direct marketers interested in targeting consumers with advertisements that may appeal to their interests. But sometimes information can get in the wrong hands, particularly if it is subpoenaed in a civil court matter, such as an employer suing an employee over discussions about the company in a chat room. Plus, aside from the annoying tracking and possible spamming that may result, many fear criminals can use personal data cultivated online for cyberstalking, identity theft and credit card fraud. These worries have spawned a niche market for startups to come up with ways that make the consumer feel more comfortable online. A growing number of companies hope to cash in on consumer concerns over online data-gathering practices. Among them are iPrivacy, a New York-based start-up backed with endorsements from prominent privacy advocates such as security expert Richard Smith and advocate Jason Catlett of Junkbusters.com. The company keeps consumer information confidential as people shop on the Web. SafeWeb offers a free service for those seeking shelter from the online tracking capabilities of employers, marketers, Web sites and government agencies. "This solves what I call little brother and big brother problems," said Jon Chun, president and cofounder of SafeWeb. "It blocks cookies, Web bugs, and dangerous JavaScript but also protects consumers from people like their boss, neighbour or co-worker" who may be snooping. Chun said some 10 million consumers have signed up for his product since its launch 18 October. Other companies that make identity protection products include Zero-Knowledge Systems, ZipLip, Anonymizer.com and Icogno. For email, Disappearing Incorporated lets people send sensitive emails that will evaporate after a period of time -- from 30 minutes to 60 days -- leaving no trace of its existence. Just last week, Yahoo! quietly introduced a way to send scrambled email. The service is possible through a deal with ZixIt, a Dallas-based email encryption company. Zendit will launch its encryption products next month, allowing consumers to surf the Web without revealing who they are. At least some people at the fair Monday night said they were sceptical that any one product could provide the answer to the privacy scare. "They're all good ideas and good starts," said biology student Sofia Hussain, 23. "But each one only solves part of the problem. It's like this: If you build a wall that's 100 feet high but sections of it are only two feet high, you're not going to stop people from climbing that wall." Andrew Shen, a policy analyst at the Electronic Privacy Information Centre in Washington DC, said he doubts that technology alone will cure privacy breaches. "The last thing we need is a greater flood of technology people don't understand," he said. "Most people aren't going to bother; they don't have the technical expertise." Ex-law student Schultz noted that trusting a third party with personal data can also backfire. What if, he asked, the company offering privacy tools goes bankrupt and tries to claim customer data as an asset? Schultz's fear is founded in recent developments involving Toysmart.com, an online toy retailer that drew heavy criticism when it tried to claim names and information of 250,000 customers as assets in a bankruptcy filing. Yet it's cases such as Toysmart's that will prompt more people to go beyond worrying about privacy online and take steps to protect themselves, Schultz said. "The more I hear, the more I get worried," he said. "But before I invest in any of these products, I want to see someone take it to the mat. I want to see it survive a subpoena." Have your say instantly, and see what others have said. Click on the TalkBack button and go to the ZDNet News forum. Let the editors know what you think in the Mailroom. And read what others have said.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

bootlegger

Make that 13 people now - I got refused today at Manchester airport. I thought I was up to date on this legislation - I knew of the EU ruling from...

55 minutes ago by bootlegger on UK airport body scans will not be opt out
tinycg

Don't forget to check out apps like GoodReader or SlideShark either, they're indispensible for people on the go in presentation situations. Best...

3 hours ago by tinycg on Four top iPad apps for people on the move
TerryRK

Well it seems there is something a number of us agree on. Why is the Ubuntu Unity launcher so ugly? I thought perhaps it was something to do with...

8 hours ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Freebies202

Duplicate comments are not made intentionally. Its very good to know that now you are keeping check on this problem because sometimes a commenter...

18 hours ago by Freebies202 on Microsoft fixes blog comments, speeds up blogs with open source
kevinmchapman

"the very significant number of users" and "many (most) of us" - you have no evidence for these statements. It is a fact that most users are saying...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
Marg Menzies Harrison

Another grammar faux pas is the improper use of "you". When sitting down down in a restaurant, for example, I get cringe when the waitress...

1 day ago by Marg Menzies Harrison via Facebook on 10 flagrant grammar mistakes that make you look stupid
zdnetukuser

And NOW, folks, for Canonical's next trick... Kubuntu is late. Here's a pencil. Draw your own conclusions. cf.:...

1 day ago by zdnetukuser on Linux Minterface
Moley

@kevinmchapman. The discussion here reflects the very significant number of users who really do like the traditional menu system and who wish to...

1 day ago by Moley on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

Er, no... It is an efficient means of finding the application/file/setting you need in one place. The icons are a simply a fallback for when you...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

Isn't the provision of a text based search an admission by the developers that the mass of icons approach does not work? I don't need to use a...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

"Unity and GNOME 3 both abandon the old text-based cascading menus in favour of a graphical icon-driven system." Point truly missed. Both use a...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

whs001 - Thank you, I'm glad you liked the article. I absolutely agree with you on your first point. I should perhaps have made it clearer that...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Dennis Nilsson

If we allow corporate interest to dictate the way our government circumvents due process against foreign entities then we should accept the same...

1 day ago by Dennis Nilsson via Facebook on ACTA stumbles in Germany
GHar123

I totally dislike pirating of works, I fear that artists will be deterred from creating works if they think that they are going to get ripped off....

1 day ago by GHar123 on ACTA stumbles in Germany
JCB33

How dare film makers, artists or anybody that invests in creativity stop us pirating their works for free. I want to be able to walk into my local...

2 days ago by JCB33 on ACTA stumbles in Germany
Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

2 days ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

2 days ago by greycynic on Ten flawed products that derail productivity
GrueMaster

Nice review and very informative. One thing I'd like to add (in reply to whs001's 1st question), the main reason to have the same interface from...

2 days ago by GrueMaster on A tale of two distros: Ubuntu and Linux Mint
Frederick Wrigley

I'be been using Mint 12 since the RC came out, and I am far more happy with the Cinnamon, the Mate, and, yes (with extensions), theGnome 3...

2 days ago by Frederick Wrigley via Facebook on A tale of two distros: Ubuntu and Linux Mint
bdantas

Excellent article. One small correction, though--although a fresh installation of Linux Mint 12 will, indeed, provide the user with a version of...

2 days ago by bdantas on A tale of two distros: Ubuntu and Linux Mint