- The outlook was mixed for hardware purchases, as 44 percent of chief information officers said their servers were running at 41 percent to 60 percent of capacity and 27 percent said 61 percent to 80 percent. Asked when they'd have to buy more server hardware, 28 percent of chief information officers predicted the second half of 2003, followed by 18 percent eyeing the first half of 2003. A big block (28 percent) was unsure.
- For PC upgrades, 41 percent said they will replace PCs "as needed," indicating that the costs were low to maintain older computers.
- While application integration, security and ERP software were the top priorities, Windows 2000/XP desktop upgrades, e-commerce initiatives and Microsoft Office upgrades rated high.
- Among the chief information officers, the leader for help desk and sales automation software was Siebel, with PeopleSoft, Oracle and SAP close behind.
- Fifty-one percent of chief information officers said they would spend about the same on network equipment in the second half of the year compared to the first half, with 26 percent spending less.
- Wireless local area networks were also slow to get rolling, with 40 percent of chief information officers indicating they had no intention of setting wireless LANs. Twenty percent are considering the installation of wireless LANs, 4 percent are currently implementing them and 34 percent have them deployed selectively.
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