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Talkback
my computer has been invaded by smart security on a advert basis, it does tell me how to remove it, but not being proficient in computer technology I am finding this difficult, this has destroyed my happiness with my computer, how can we even start to deal with people like this, instead of looking at the wallpaper of my dog I now have to look at a warning sign in black, I am a 60 year old woman who does not receive porn, or download mp3 music so why has this advert which I cannot remove attack my computer loads of help needed please
Thank you for your information. Can you tell me how I can delete your Smart Security Ad from my computer. It is locked in Internet Explorer. Your system error is #384.
Please deal with this ASAP as it's preventing me from using Explorer.
ok, this is how you remove it. right click at the very top of the screen. click properties. go to desktop. click where it says customze desktop. find the web tab. now it should have something checked that says security. press delete and remove it. now press ok and apply out of the windows. it shouldb e gone =D
Removing it from the desktop is addresses just one of the wounds this causes.
This one is definitely a f***er.
I found that it installed 4 .exe files (I have win2k, so windows dir is winnt, yours may be just windows).
winnt\seksdialer.exe
winnt\desktop.exe
winnt\system.exe
winnt\downloaded program files\load.exe
It also seemed to install winnt\system32\system32.dll, at least it had a create date as the time this f***er took over. (I was trying to help someone else debug over the phone, went to the website & it's been downhill ever since.) I checked 2 other Win2k systems and they didn't have this file, so I moved it to a floppy. Still not sure if I need it, though windows seems to run without, just without sound at the moment.
I then ran through the registry and replaced or deleted:
secure.html (on another infected pc, it was an ip, so whatever your home page is getting set to - look for that)
load.exe (this is installed into IE, like the google or yahoo toolbars, so everytime you start up IE, it loads itself again) I deleted the branch that held this file.
I didn't find the other .exe's in the registry.
Then I went to control panel -> internet options and changed the home page and deleted all files.
Then to the cookies location (varies per platform) and deleted them all.
Then I ran through Windows Updates (choose from Tools menu in IE) until there were no more CRITICAL updates. I chose to skip the rest.
Then I made sure I had the latest virus defs & scanned (nothing found).
Then I went to webroot.com & installed the trial version of Spy Sweeper & ran that.
For the most part, it seems ok, but now my sound is hosed, and the pc seems much slower.
I saw a mstask.exe as "Guest" mentioned, but I don't seem to have access to get rid of that. So off to find out where that's hiding.
I sent them a nasty message on their site. I also looked them up via whois, but of course the phone # for the contact is disconnected.
Good luck all.
Like Gillian Mary Holland in the UK my PC was invaded by the very annoying Smart-Security warning advert. For 2 days I tried to remove the annoying advert by many methods without success until I accidentally got into ZD Net talkback on network scanners. I followed removal instructions posted by Anonymous Student from Cali and removed the sh** from my desktop immediately- Thank you Anonymous Student. I hope Ms Holland has also followed these simple instructions and is now enjoying looking at her pet dog instead of the annoying advert.
I has been invaded by smart-security wallpaper, and here I found how to recover my lovelled idillic beach wallpaper.
Thanks to all who make it possible webs like this.
Albert from Barcelona
I too, have just been hijacked by these morons. (July 16/04)
I'm glad I found your tip. Will make sure it is passed on to others who will get this problem in the future.
Thanx for your help !!!
G.P. : )
can i just say a HUGE thanks to the student from cali, u showed how to remove that annyoing c**t of a program of "smart-security" from your comp's background. I tried for a full afternoon trying to kill that thing, and it wasn't till I turned to the net for help that i found the answer.
Thanx heaps, Svend
Jessica, I tried to do what you said to get rid of the automatic loading homepage bullshit, but every time I try to delete secure.html it regenerates. Also, I can't find load.exe. I think that secure.html keeps regenerating because I haven't deleted load.exe. Anyways, if you know anything about how to get rid of it, please let me know. Thanks.
Hi all!
I followed the instructions and managed to get rid of the annoying pop up. But now when i restart my computer, i get a little bluw square in the center of the screen and the pc doesnt boot up any further (so i see no desktop icons, just the little blue square). Basically the PC is useless now! Any ideas?? Thanks in advance
ty so much........ that smart thingy has been there for like 1 week......thank you thank you
If you right click and select view source on the "smart security" wallpaper you can see the html source code for it
the file is in
Temporary Internet Files\Content.IE5\oH492USP\C_Windows-desktop [1]
I couldn't find it
the mouse pointer still switch from regular to busy every 2 seconds I can't change it
help
anyone can email me if you need the fix for this problem i will gladly send it to you....jvnwrmr@yahoo.com
Thank you for the help in removing this scurge from my desktop. Companies that use this "style" of advertising should be baned from ever doing business again. As I am a realist I know it will never happen but now I have an alternative other than sending flame mail to a co. who dosen't care what I have to say and will continue doing whatever they want.
Thank you! Thank you! Thank you! Something my brother did on my computer last night left this smart crap on my computer. I found it this morning and have been trying all day to get rid of it. I gave up and typed "how to get rid of smart security" in the desktop and this site came up. I followed the instructions from cali student and got rid of it immediately. Thanks again.
The Grammar! The Horror!
without this program my life could get broke...
broke??? the bad spelling and grammar is like, the worst part of this spyware. Thanks for the help getting rid of it
Thanx to student from cali !! These cretins should be drawn and quartered.
If the Cali-tip doesn't work,try this...
I couldn't access the five tabs in 'properties -Desktop. So I went to Configuration in the start menu. There you select the first icon. In Dutch it's beeldscherm which roughly translates to screen (it is the icon that displays your pc-screen) From there you follow Cali-student's instructions. Works like a charm..thanks Cali...you are the best.
Arvid, the Netherlands
I too have been attacked by smart-security, If anyone has any info on them send it too me. I am a Detective in Texas and this is a crime here. I want some payback. I might not be able to get them where they live, out of the US, but I will put the word out that they are criminals. I can't imagine that this is a real business. No contact numbers or refund policy. I bet if you send them money, you will never see it again. Or they will suck your account dry. My e-mail is jjewetts5@aol.com
Man! Thank you!! I was really getting.....well, really angry. Nice easy fix and I didn't need to panic! Stinkin' morons and that's mild language compared to what I wanted to say. How do we stop these idiots anyway?!
hi! how can i remove smart security ad on my desktop! it wont go away! could you help me?
Many thanks to the student from Cali for helping me get rid of the dreaded ":black screen"! This was my second battle with Smart Security. I thought I found a file to delete (aoldesktop.html) that would do the trick, but instead of the black warning screen, I ended up with a plain white screen over my desktop image of a natural wood Strat nestled among some fall foliage. Cali's instructions did the trick. Many thanks!
Hey... I am a 17 year old from Mexico, and I am a victim of the stupid Smart Security thing. Thanks to the student, the problem is solved.
But... it makes me wonder. Is the thing they are doing legal? Is there a way to report them to any authority or something?
Or, at least, get their Email and send them all our death threats and all that?
Please, if you have comments on this, email me or add me to you MSN: dostrescon@gmail.com
Easy to fix. For clarication to anybody who gets this problem read this. In the 'anonymous'
solution above it says that you right click at the top of the screen on the desktop..(.on the screen that says 'warning..big brother is watching, etc.)...After a couple tries I realized anonymous wasn't saying click on the top of the screen for no reason...he really meant it...Go right to the top of the screen..as high as you can possibly go and then right click...in properties go to the web tab and highlight 'security'..then delete it...After this the problem definitely leaves!!! Simple and easy!!! Thank you so much Anonymous..it worked for me as well (after I followed your instructions properly)!!!!!!
-selfhelp
WWW.SACREDSELFHELP.COM
I just spent 3 days trying to rid this f***er. Many thanks to annonymous from cali. Without your help and knowledge I would be pulling my hair out by now. It proves these sites are a god send to newbies. Many thanks again.
wow! thank you student in cali, you are awesome!! thank youuuuuu
this is the only way i know of how to remove this...
i hate those fuckers at smart security..
at the very top of the screen, right click, it should appear as a standard option menu (compared to when right click the big black desktop..)
as you right click, select properties..
destop tab..
click the "customize destop" button at the bottom..
select the "web" tab..
an uncheck the "security" box..
if anyone has anymore ideas, or questions, email lovelguy18@hotmail.com
i got rid of the SMART SECURITY wallpaper by using the SMART SECURITY REMOVE TOOL from theri site. But the problem is that i can not access 'my computer' nor open anything else using the windows explorer!!!
PLZ HELP
go to link and take the freeclean.exe
That's cooll
http://www.smart-security.info/removal.html
Thak's
http://www.smart-security.info/removal.html
go to link and take this program freeclean.exe
Thanks
Still there! I deleted the "smart security" screen of my desktop BUT even if I don't see it anymore at the back of my screen, he is still there. I mean, there are still few problems on my computer related to "smart security". Ok, I have beautiful "dog screen" back and no more "smart security warning" but when I go on the internet, my "home page"(you know, when you open internet, the first page) is not Google anymore, it's a...(Idon't even know how to call it) page I don't want. But I'm not stupid, I clicked on " internet option" and changed this adress(http://213.159.117.134/index.php) for any other one like google.com but I doesn't work, when I close Internet and then open it, this page comes back!
This little problem appeared at the same time as "smart security", I'm 100% sure it's related.
But there's another thing, when I go chek my emails, it seems like there someone on my computer I mean there's a pop-up that comes and disapear and... I know there's still a problem...
I seams complicated but if you could help me find the source of this problem... please help me and thanks anymous Cali's student!!!
SMART SECURITY YOU GUYS SUCK
Can someone please help me ?? I have gotten rid of the ad and returned to my normal desk top but now my computer continues to lock up upon starting . Thank You
My Kudos to the anonymous student in Cal.
I've spent several hours trying to get rid of this crap with minimal luck. Even our IT group can't help.
I have some cemetary plots that have to be filled<:)
many thanx to the guy from california !
i was really close to reinstall my windows,although i wasn't sure that would solve the problem..Thanx Again :)
Smart-Security
Oh these people really suck!
Looks as if the only real way to fix this proplem is Format and Reload.
FYI
This is who they are thanks to Network Solutions.
Domain ID:D5928130-LRMS
Domain Name:SMART-SECURITY.INFO
Created On:18-May-2004 10:24:19 UTC
Last Updated On:14-Nov-2004 18:46:37 UTC
Expiration Date:18-May-2006 10:24:19 UTC
Sponsoring Registrar:R159-LRMS
Status:CLIENT LOCK
Status:OK
Registrant ID:C4844095-LRMS
Registrant Name:Aleksandr Romantsev
Registrant Organization:Smart Security GM
Registrant Street1:Lindaal 33
Registrant City:Overijse
Registrant Postal Code:3090
Registrant Country:BE
Registrant Phone:+1.3022617417
Registrant FAX:+1.3022617417
Registrant Email:info@smart-security.info
Admin ID:C4844095-LRMS
Admin Name:Aleksandr Romantsev
Admin Organization:Smart Security GM
Admin Street1:Lindaal 33
Admin City:Overijse
Admin Postal Code:3090
Admin Country:BE
Admin Phone:+1.3022617417
Admin Email:info@smart-security.info
Billing ID:C4844095-LRMS
Billing Name:Aleksandr Romantsev
Billing Organization:Smart Security GM
Billing Street1:Lindaal 33
Billing City:Overijse
Billing Postal Code:3090
Billing Country:BE
Billing Phone:+1.3022617417
Billing Email:info@smart-security.info
Tech ID:C4844095-LRMS
Tech Name:Aleksandr Romantsev
Tech Organization:Smart Security GM
Tech Street1:Lindaal 33
Tech City:Overijse
Tech Postal Code:3090
Tech Country:BE
Tech Phone:+1.3022617417
Tech Email:info@smart-security.info
Name Server:NS1.SMART-SECURITY.INFO
Name Server:NS2.SMART-SECURITY.INF
whoever did this smart security thing should burn in hell!!! They talk about getting rid of spywear, but what do you think they are. They are a virus. Everyone associated with it should jump from a cliff!!
Can anyone help me to remove this stupid security ? I did what you said by right click at the very top of the screen. click properties. go to desktop. click where it says customze desktop. find the web tab. now it should have something checked that says security. press delete and remove it. now press ok and apply out of the windows. it still in my computer every time i shut down my computer. Please help me!!!
Hi everyone, I must admit whoever did this is very good,very intelligent and can get a first class in whatever he desires in life. I am not angry cos I love solving puzzles. Thanks to the genius anonymous though. I had this trouble all day. And to whoevers idea this was, I beg you in in the name of the most high..........do something meaningful with your life. ok?
Jovi Otite
Can anyone help me to remove this stupid security ? I did what you said by right click at the very top of the screen. click properties. go to desktop. click where it says customze desktop. find the web tab. now it should have something checked that says security. press delete and remove it. now press ok and apply out of the windows. it still in my computer every time i shut down my computer. Please help me!!!
Thanks for the advice over here,
I looked up where the company is settled, and it seems to be not far from my home it is a village near Brussels...
I will try to get them through a consumer-helping organisation in the Netherlands, I hope they can kick their asses hard!!!
Grtz Sander
i followed everyones advise on here and i still have a black screen. when i right click and go to prop,desktop,customixe desktop i have nothing that says secrety,,, and i can not change wallpaper.... any help with this would be app, thanks in advance..
Both my brother's and mother's PCs got infected with this thing. I tried everything to get rid of it, but nothing worked.
Thanks to you guys I won't have to format and re-install everything all over again. I only wish that I found this solution earlier. It would have saved me from pulling my hair out haha.
Anyway those guys should be sued or at least warned for their malicious practices. Because the ad is surely unwanted on anyone's computer.
Sander, I really hope you follow through with your plan to undertake actions against them!
Good luck and thanks to everyone!
This smart security thing is turning me mad. I have tried everything, but nothing seems to work. I tried, clicking on the right of the screen but nothing happens.I tried downloading the removal software from the site but that also didn't work. It has also blocked my desktop settings.
SOMEBODY PLEASE HELP ME
thanx for your help.it took 3 times to get rid of it.they should be locked up.
only problem i have is i have double shortcut icons on the desktop.if i delete one ,the other doesn'topen,anyone know how i could correct this problem.
any help would be appreciated.
thanx,
den
how to i get rid off smart security from my destop..pls. help
go to smart secxurity sight ,use there removal tool and reboot right away.
i had to to do this 3 times .it removed it .
good luck
i saved there free clean removal tool from there sight to a floppy i had to run it 4 times ,it finally removed it.i got my desk top back to normal.
I have no security tab on my desktop/web window ... so I can't delete anything ... my system is Xp 2002, updates with sp1 ... if anybody knows how to do it , please email me at sergenpepere@hotmail.com
thanks
Hi all. I followed the instructions on how to delete the Smart Security wall paper, but it's not working. When I go to web tab of the custom desktop portion I don't see a Security item to delete. This wall paper is driving me crazy because it has completely frozen my desktop. Any other ideas how to delete it? I have Windows XP, so maybe it's hidden somewhere else
hi all,
go to their sight and run their removal tool.free clean .exe
you have to run it about four or five times to remove it all.
it worked for me . my desktop and wall paper is back to normal.
den