Personal data exposed via eBay storage

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS

Security codes, passwords, phone numbers and home addresses are being found in storage sold on eBay, according to a UK-based data recovery firm.

Disklabs bought 100 hard drives and 50 memory cards — including SD cards, flash drives, SIM cards and memory sticks — from the auction site. The company said most contained some kind of confidential or personal data including phone numbers, email addresses, letters and even temporary files created by Internet browsers which contained passwords for online banking.

The drives and memory cards found on eBay are normally sold by people upgrading their PC or changing mobile phones. Sellers who don't delete data properly are risking personal and security details being passed on to the buyer.

Disklabs said in most cases users had just turned to the delete key to remove data, not knowing that for PCs and many other digital devices all this does is apply a label that says these sections of storage can be over-written, rather than removing the data in question. This supposedly deleted data can remain intact for a long time.

Wiping data before discarding is not just a matter of personal security — it's also a matter of national and international security. For example, a police hard drive containing confidential data from the Brandenburg police in Germany was sold on eBay in April according to a report by Der Spiegel,  a weekly German newspaper.

Experts say the problem is that most users don't realise that simply wiping the hard drive is often not enough. "For people who want to sell or donate a computer, who are trying to protect their cheque book or medical info, you can expect to protect yourself against all but the most sophisticated attacks with wiping," said Stephen Lawton, the director of marketing at Acronis, a maker of wiping tools, backup and recovery software, back in April. "But you have to use the software the right way."

Last year a customer database and current access codes to the secure intranet of one of Europe's largest financial services groups was left on a hard disk offered for sale on eBay. The disk was then purchased for £5 by mobile security firm Pointsec.

Most businesses are guilty of not clearing data on storage disks before removing it. A study last year by UK PC recycling firm Remploy e-cycle showed that data is erased from less than a quarter of discarded PCs, while 75 percent of firms sold or gave away unwanted PCs but only 23 percent of these wiped hard disks before getting rid of old computers.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

Jack Schofield

@openhgs Windows users have had multiple desktops since Linus started writing Linux. They just haven't shipped as standard because not enough...

2 hours ago by Jack Schofield on Windows 8 could speed multi-monitor uptake
Jack Schofield

@Phil at Cloud4 What, Microsoft gets £1,200 per PC and £1,622 per server? Gosh, I'm amazed....

2 hours ago by Jack Schofield on 6 million wasted licences and £1,200 PCs: welcome to government IT
craigsc

You guys have no idea what is going on at Autonomy. Autonomy could have been a much more profitable organization. The sales operations at Autonomy...

4 hours ago by craigsc on HP cuts 27,000 staff as Autonomy chief Lynch leaves
Moley

How does this impact on dual or multi booting? Seems to me to more or less prohibit this, from Windows 8 anyway. Will Grub 2 recognise Windows 8,...

4 hours ago by Moley on Windows 8 start-up speed forces USB boot workaround
apexwm

I don't understand why there cannot be a slight pause during the boot process so the user can press a key. Many operating systems do this, even if...

5 hours ago by apexwm on Windows 8 start-up speed forces USB boot workaround
Gavin Goodman

You can now buy the Xi3 modular computer in the UK at http://www.ocdistribution.com . This can be bought with the Tand3m software, pricing and...

6 hours ago by Gavin Goodman on CES 2012: Xi3 microSERV3R
Phil at Cloud4

I agree: Mike Lynch can clearly build a business and manage strategy. I suspect the exit of Mike is more likely the end of a planned handover...

9 hours ago by Phil at Cloud4 on HP cuts 27,000 staff as Autonomy chief Lynch leaves
Phil at Cloud4

This is unbeleivable government wastage with only one winner... Microsoft 1 - Tax payer Nil!

9 hours ago by Phil at Cloud4 on 6 million wasted licences and £1,200 PCs: welcome to government IT
Mispam

So what do you do when you can't boot into windows? Why can't I just hold Shift while I power up instead of having to boot into windows and click a...

10 hours ago by Mispam on Windows 8 start-up speed forces USB boot workaround
apexwm

I've also seen that Mac OS X for Intel machines is supposed to run in VirtualBox, which would also be a nice solution. I've never tried it though.

12 hours ago by apexwm on xTreme Triple Booting: Linux, Mac & Windows
dave heasman

What I wonder is why when companies are caught bang to rights in not providing contracted services, people bend over to smear the customers? Surely...

12 hours ago by dave heasman on Virgin throttles broadband for high-speed customers
pjc158

Strange statement from HP regarding Mike Lynch and not capable of scaling a company. Autonomy was a $7bn purchase which started as a small company...

13 hours ago by pjc158 on HP cuts 27,000 staff as Autonomy chief Lynch leaves
lojolondon

Or - possibly, they will destroy business by ensuring people do not invest where there is no return. Another socialist idea, well beyond it's...

15 hours ago by lojolondon on Open Data Institute will act as biz incubator
J.A. Watson

Good stuff Jake, very interesting. Thanks. jw

16 hours ago by J.A. Watson on xTreme Triple Booting: Linux, Mac & Windows
openhgs

"the cost of a second LCD screen is about the same as one day of an office worker's time, so this should soon be recouped in extra productivity."...

17 hours ago by openhgs on Windows 8 could speed multi-monitor uptake
Thomas Gellhaus

I also installed the KDE version; I also will probably try out razorqt since I really haven't had a chance to before. I'm looking forward to the...

1 day ago by Thomas Gellhaus via Facebook on Mageia 2 Released
francisabigail

Acquiring when reinvention/cannibalization is too challenging for a large organization can be an excellent strategy- still, so many mergers stumble...

1 day ago by francisabigail on Ariba buy parks SAP on Oracle's cloud turf
apexwm

All of the feedback regarding using a touch monitor for a desktop PC is right on. Several months ago, we installed a "demo" multitouch all-in-one...

1 day ago by apexwm on Windows 8 could speed multi-monitor uptake
191706

anyone wanting to triple boot *their* own Mac

2 days ago by 191706 on xTreme Triple Booting: Linux, Mac & Windows
SoapyTablet

Cont.. Biggest Bugbear: Win7's stop-animate-go approach to work, you develop a staggered (not in the above alchohol sense of the word) approach to...

2 days ago by SoapyTablet on Windows 8 could speed multi-monitor uptake