Security customers getting more for their money

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Consumers now are getting more for less of their money when they buy security software.

Microsoft's entry into the consumer security software arena in late May has made PC protection cheaper, according to data from The NPD Group. At the same time, security products are becoming more comprehensive, analysts said.

"Microsoft is really shaking up this whole market in terms of pricing," said NPD analyst Chris Swenson. Moreover, with Windows Live OneCare, Microsoft has challenged the bundling strategy of its competitors, forcing them to add features instead of selling them separately, he said.

Average retail prices for security suites and PC-care packages hit a two-year low in July at $54.57, and the pricing trend continues downwards, according to NPD data compiled late last week. With Microsoft's entry, stalwarts Symantec and McAfee have to beef up their products and will have a tougher time selling them at a premium, analysts said.

The introduction of OneCare heightened the battle for consumers' security dollars. There's a lot at stake. Last year, the worldwide market for consumer antivirus software reached $1.95bn, up 17 percent year-over-year, according to research from Gartner. Symantec dominated the space, taking 70 percent of the pie.

So far, OneCare has made a splash. The product held the number two spot in sales of security suites at US stores in June and July, the first two full months that it was available, according NPD data. OneCare is by far the cheapest option, with an average retail price of $34.02 in July, versus $60.93 for Symantec's security suite and $63.24 for McAfee's suite software.

"Microsoft is entering the market with a bang. They are significantly cheaper than their competitors and will gain market share," said Natalie Lambert, an analyst with Forrester Research. "It will bring down pricing, no doubt, and Microsoft has also caused companies such as McAfee to offer multiple tiers of protection."

Microsoft is not always successful when it enters new markets. Intuit, for example, still leads in small-business accounting, a market Microsoft entered last September with its Small Business Accounting Software 2006. However, Microsoft should be taken seriously in security, Swenson said. "I think they got the mix right," he said.

Microsoft's security focus
Often chided for the lack of security in its products, Microsoft has been working for nearly five years to improve its security posture. The company has made several high-profile security hires and with OneCare is now selling a product to secure Windows PCs, an area it previously left to others.

OneCare hit US store shelves in late May, three years after Microsoft announced its intent to move into the antivirus realm. The product combines antivirus, anti-spyware and firewall software with backup features and several tune-up tools for Windows PCs.

In the wake of OneCare's announcement, Symantec and McAfee are both bundling more functionality than ever into their products to make them more appealing.

McAfee earlier this month released a new family of products and for the first time included a safe Web search feature, a firewall, and PC maintenance tools in VirusScan Plus, its most basic variant, with a list price of $39.99.

"McAfee really responded to the pricing and revamped their product line to deal with the Microsoft threat," Swenson said.

Market leader Symantec is slated to launch updates to its Norton products next month. The company is also working on Norton 360, which will integrate…

Talkback

Big fat hairy deal. I use a free firewall, free anti virus software and a free ad/spyware detector on my Windows installation and I don't get any problems at all. Why should I part with hard earned money for products when the free versions do the same job more than adequately?

via Facebook 30 August, 2006 10:41
Reply

If it wasn't for M$ and their"swiss cheese" software you would not need all this extra protection. I would sooner spend my money on a secure OS than have to pay an exorbitant price for it and then pay the same company to protect it from their own mistakes.

via Facebook 30 August, 2006 13:49
Reply

McAfee, Symantec and others really have only one choice. Get their acts together as far as their neglected non-Microsoft related products are concerned and start promoting and pushing "real modern security (tm)" total solutions. Trying to beat this new competitor with a huge war chest on its own terrain in a head-to-head match of its own choosing is something any strategist will advise about is to not go full frontal but rather circle around and get in from behind (or the bottom, aka: the OS).

To sum up: they've shot themselves in the (standing on one leg) foot by neglecting other markets. They can choose to limb on and eventually tumble over or change the very feet they stand on.

via Facebook 30 August, 2006 22:38
Reply

As Microsoft are becoming ever more intrusive, with their so called 'Windows Advantage' perhaps users may consider decining to use the apparently even more intrusive & probably horrendously 'bugged' & over hyped, over large, Windows Vista.
Which will apparent necessitate companies & individuals purchasing new PC's. Each incarnation of Windows supposedly fixes bugs from the previous incarnation, yet always seems to arrive with some new bugs of its own. Windows XP became reasonably user friendly when Service Pack 2 arrived. The 'Windows Advantage' semi-spyware has made it downright irritating despite Microsoft making the necessity to verify your software & PC once a fortnight, intstead of the horrendously irritating, one a day. Have these US of Americans no concept of what makes their company extremely unpopular. Semmingly not.

via Facebook 31 August, 2006 13:22
Reply

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