Welsh council loses 'confidential' child details

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS

Neath Port Talbot Council has confirmed that one of its employees has lost a memory stick containing confidential information.

The south Wales council has launched an investigation into the loss of the device which, according to the BBC, contained information about vulnerable children. One foster carer told the broadcaster that the information could put children at risk.

In a statement to GC News, Andrew Thomas, head of support services and commissioning education and life-long learning at the council, said: "Neath Port Talbot Council has launched an internal investigation following the loss by a staff member of a memory stick containing confidential information."

"It is inappropriate for us to make any further comment until the investigation has been concluded. Action has been taken to inform the relevant authorities," said Thomas.

Earlier this month, Leeds City Council issued an apology after losing a memory stick containing unencrypted details of 5,000 nursery children. The memory stick contained names, addresses, dates of birth, phone numbers, child-protection information, ethnicity and whether the parents concerned are claiming benefits.

In November, prime minister Gordon Brown said the government can never guarantee the security of sensitive data, after a memory stick containing passwords for the Department for Work and Pension's Government Gateway service was left in a pub car park by an Atos Origin employee.

Talkback

The loser of the mem stick and the next two superiors up should be dismissed regardless - it was lost and the regulations governing mem sticks failed to prevent it. If there has been a disregard of written instructions for use of mem sticks then a criminal prosecution should be initiated for the courts to decide the level of guilt and punishment.
There is no excuse - my mem stick is looped on a lanyard round my neck.

1000215420 29 December, 2008 23:30
Reply

They used to say carelessness lost lives. It is not quite a hanging offence - but surely such information should not ever have left the 'office'. Why is all this data getting lost? Can it not be transferred FTP or other means over the web?
In the meantime, sack him/her and the bosses too!

panhandle 30 December, 2008 11:51
Reply

Even if it is correct to assume that written instructions were not followed it would not necessarily be acceptable for the person who lost the device to be sacked. It would have to be clear that they were aware that data loss resulting from failure to follow instructions is likely to result in dismissal.

As for sacking their superiors that would be virtually certain to result in an unfair dismissal claim that is likely to be very difficult to defend. Such a move would be extremely unwise.

The better solution is good user education. Unfortunately many organisations simply give people computers and portable data storage devices and do not tell them how to use them in ways that properly maintain security.

348051 7 January, 2009 10:07
Reply

It is a matter of managerial responsibility and failure penalties. If the individual responsible for the loss acted in disregard of properly written procedures then that individual must go without recompense. The line manager must satisfactorily explain why his/her routine procedures were unable to prevent the individual lapse. An unsatisfactory explanation should at least require reprimand and demotion, possibly dismissal, for negligence.
Where there are no clear written instructions then the individual responsible for producing and implementing such instructions should be reprimanded and demoted or dismissed for negligence.
Contracts for employment should always allow for uncompensated dismissal for administrative negligence or incompetence.
Individuals at every level must accept personal responsibility for their allocated work and understand that failure can lead to dismissal or demotion. Being a manager or executive must never be a reason to accept incompetence or negligence, especially in public service jobs.

1000215420 7 January, 2009 10:37
Reply

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

subhorup

It simultaneously worries me and uplifts me that a self-proclaimed group of internet activists name themselves after Indian mythical figures....

5 hours ago by subhorup on Anonymous activists release PCAnywhere source code
naviathan

It's actually far easier to work anonymously on the internet than you think. With tools like Tor bouncing your traffic around the world before...

8 hours ago by naviathan on Anonymous activists release PCAnywhere source code
Agnostic_OS

1000272134 and bluedalmatian with you both there but then I'm still in 10.04 land (and happy with it)

9 hours ago by Agnostic_OS on Ten factors that make Ubuntu 11.10 a hit
apexwm

Interesting article and definitely see your points on the products mentioned. One of the top products for our Help Desk (approximately 20% of all...

16 hours ago by apexwm on Ten flawed products that derail productivity
Paul Hutchinson

Absolutely - this should obviously not be handled my isp - but handled by their hosting operator. What's been suggested here is that my isp police...

16 hours ago by Paul Hutchinson via Facebook on MPs urge ISPs to take down terrorist material
Techs UK

Looks like a great phone. I don't notice any deficiencies in WP7. used IOS before, that's pretty good. I don't spend much time in Apps, all i need...

19 hours ago by Techs UK on Nokia pins US 're-entry' hopes on Lumia 900
Larry Bloggy

Now with the help of these apps you are always synced with MS outlook while on the move. Just download apps like xobni or outlookreflex and get...

20 hours ago by Larry Bloggy via Facebook on Outlook Social Connector beta 2 and the LinkedIn connector
mike40g123

Your details are wrong. The version currently being made is the one with 2 USB ports, 256MB RAM and a network port. This is the Model B. The...

22 hours ago by mike40g123 on Raspberry Pi boards set to go on sale
Moley

The thing that has been puzzling me for quite a while is how Anonymous can remain anonymous whilst not only being active on the Internet but also...

1 day ago by Moley on Anonymous activists release PCAnywhere source code
Don Dilly

If what Semantec is saying is rue, that is even worse and shows a complete disregard for thier users. If what Anonymous claims is true and the...

2 days ago by Don Dilly via Facebook on Anonymous activists release PCAnywhere source code
MattChurchy

Didn't seem particularly biased to me either. Oh though you might have mentioned some other competitors with free search and email services...

2 days ago by MattChurchy on Time for an evil umpire: Google, Microsoft & privacy
Simon Bisson and Mary Branscombe

James - exactly as much as anyone paid you for your comment; I don't feel that I need to say that I'm independant and unbiased, but just for you...

2 days ago by Simon Bisson and Mary Branscombe on Time for an evil umpire: Google, Microsoft & privacy
Carl White

Once they realise symantec are willing to pay real money, they will simply keep extorting, unless of course symantec/authorities can use the...

2 days ago by Carl White via Facebook on Symantec offered hackers $50k in source code sting
Jonathan Hassell

You can find more information on BS 8878 by Jonathan Hassell its lead-author at http://www.hassellinclusion.com/bs8878/ The page includes a...

2 days ago by Jonathan Hassell on BSI publishes first British web accessibility standard
servermanagement

Thanks for this list. Now I know, what to include on my system to make it more functional.

2 days ago by servermanagement on Ten flawed products that derail productivity
1000092626

What if it's a 4 car household? The point is, more bandwidth = more things you can do simultaneously, like streaming HD video in one room of the...

2 days ago by 1000092626 on Virgin Media beats 100Mbps schedule, hikes prices
Gary Burton

No point whatsoever increasing broadband download speed. unless ever server on the net has access to massively up rated throughput. The worlds...

2 days ago by Gary Burton via Facebook on Virgin Media beats 100Mbps schedule, hikes prices
Random_Error

They're also increasing their TV package prices, whether to help fund this or not.

3 days ago by Random_Error on Virgin Media beats 100Mbps schedule, hikes prices
Techs UK

How can you set it up wrong to intermittently connect? Should I be asking for more pay? Outlook/Exchange is a breeze.

3 days ago by Techs UK on Ten flawed products that derail productivity
JamesCheese

And how much did Microsoft pay you for that article?

3 days ago by JamesCheese on Time for an evil umpire: Google, Microsoft & privacy