Westminster launches UK's largest Internet kiosk network

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS
Westminster City Council launched a network of 12 outdoor Internet kiosks today, as part of a growing scheme to close the digital divide in Britain. The i-plus points -- a joint initiative between technology company Cityspace and street furniture firm Adshel -- will provide free and accessible online services to residents and tourists, offering a convenient way for people to obtain local information, or communicate concerns about the area with their town councillor. It will also encorporate a free email service for incoming messages only. "Westminster is one of the busiest areas of London, with an average daytime population of one million people, and the information points will provide them with up-to-the-minute, convenient information," said Robert Davis, chairman of customer services at Westminster City Council. The flagship kiosk was opened in Oxford Street this morning, with a further 11 to be piloted in busy locations such as Bayswater and Victoria Street, and residential areas like Queen's Park and Pimlico. Local councils will host services on the i-plus points along the lines of Streetscene, which allows locals to alert the council to faults in the area such as out of order streetlights or litter problems. A further channel called e-street will contain details of events in the area and information about local shopping and entertainment facilities. A job channel -- partnered with online recruitment company jobchannel.tv -- provides information on current employment opportunities in the area. Job specifications and application details listed on the service can either be printed off free of charge from the kiosk, or automatically sent as a text message to the customer's mobile phone. Research company Netpoll has been tracking the success of existing i-plus points in London and Bristol. The kiosks are currently being visited by 100,000 users a month, with each point receiving an average of 50 unique user sessions a day. Alex Ward Booth, analyst at Netpoll, said 97 percent of i-plus users questioned thought that the i-plus point was a good initiative, while 89 percent of users said that they would use the kiosks again. "The walled garden idea gives people confidence in using the points -- many users have been people not certain about accessing the Internet through a PC," explained Ward Booth. "Restricted access removes the fear factor, and gives them confidence in the Net as they are guided through." Seventy-two percent of existing i-point users also claimed that they found the kiosks easy to use, and 80 percent thought that the kiosks were conveniently located. "When you have great locations such as Oxford Street, people will approach the service," said a spokeswoman for Cityspace. "There will be a resistance from older people towards the new technology, but that is why we wanted a user-friendly interface." Have your say instantly, and see what others have said. Click on the TalkBack button and go to the Telecoms forum. Let the editors know what you think in the Mailroom. And read other letters.

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

tinycg

Don't forget to check out apps like GoodReader or SlideShark either, they're indispensible for people on the go in presentation situations. Best...

1 hour ago by tinycg on Four top iPad apps for people on the move
TerryRK

Well it seems there is something a number of us agree on. Why is the Ubuntu Unity launcher so ugly? I thought perhaps it was something to do with...

6 hours ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Freebies202

Duplicate comments are not made intentionally. Its very good to know that now you are keeping check on this problem because sometimes a commenter...

15 hours ago by Freebies202 on Microsoft fixes blog comments, speeds up blogs with open source
kevinmchapman

"the very significant number of users" and "many (most) of us" - you have no evidence for these statements. It is a fact that most users are saying...

23 hours ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
Marg Menzies Harrison

Another grammar faux pas is the improper use of "you". When sitting down down in a restaurant, for example, I get cringe when the waitress...

1 day ago by Marg Menzies Harrison via Facebook on 10 flagrant grammar mistakes that make you look stupid
zdnetukuser

And NOW, folks, for Canonical's next trick... Kubuntu is late. Here's a pencil. Draw your own conclusions. cf.:...

1 day ago by zdnetukuser on Linux Minterface
Moley

@kevinmchapman. The discussion here reflects the very significant number of users who really do like the traditional menu system and who wish to...

1 day ago by Moley on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

Er, no... It is an efficient means of finding the application/file/setting you need in one place. The icons are a simply a fallback for when you...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

Isn't the provision of a text based search an admission by the developers that the mass of icons approach does not work? I don't need to use a...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
kevinmchapman

"Unity and GNOME 3 both abandon the old text-based cascading menus in favour of a graphical icon-driven system." Point truly missed. Both use a...

1 day ago by kevinmchapman on A tale of two distros: Ubuntu and Linux Mint
TerryRK

whs001 - Thank you, I'm glad you liked the article. I absolutely agree with you on your first point. I should perhaps have made it clearer that...

1 day ago by TerryRK on A tale of two distros: Ubuntu and Linux Mint
Dennis Nilsson

If we allow corporate interest to dictate the way our government circumvents due process against foreign entities then we should accept the same...

1 day ago by Dennis Nilsson via Facebook on ACTA stumbles in Germany
GHar123

I totally dislike pirating of works, I fear that artists will be deterred from creating works if they think that they are going to get ripped off....

1 day ago by GHar123 on ACTA stumbles in Germany
JCB33

How dare film makers, artists or anybody that invests in creativity stop us pirating their works for free. I want to be able to walk into my local...

2 days ago by JCB33 on ACTA stumbles in Germany
Moley

@GrueMaster. I prefer horses for courses rather than one size fits all. I, and I suspect most other computer users, do not really wish to have...

2 days ago by Moley on A tale of two distros: Ubuntu and Linux Mint
greycynic

The product that scares me every time I have to use it is the Office 2007 version of Excel. The first bug that I found was applying the median...

2 days ago by greycynic on Ten flawed products that derail productivity
GrueMaster

Nice review and very informative. One thing I'd like to add (in reply to whs001's 1st question), the main reason to have the same interface from...

2 days ago by GrueMaster on A tale of two distros: Ubuntu and Linux Mint
Frederick Wrigley

I'be been using Mint 12 since the RC came out, and I am far more happy with the Cinnamon, the Mate, and, yes (with extensions), theGnome 3...

2 days ago by Frederick Wrigley via Facebook on A tale of two distros: Ubuntu and Linux Mint
bdantas

Excellent article. One small correction, though--although a fresh installation of Linux Mint 12 will, indeed, provide the user with a version of...

2 days ago by bdantas on A tale of two distros: Ubuntu and Linux Mint
Alan Ralph

In related news, the ISPs club together to get the members of the Home Affairs Select Committee (ya goofed on that part, ZDNet UK) copies of "The...

2 days ago by Alan Ralph via Facebook on MPs urge ISPs to take down terrorist material