ANALYSIS
My name is Ellen Simonetti, but I am better known to Web surfers as the Queen of Sky.
I had been a flight attendant for Delta Air Lines for almost eight years when I started my blog, or online diary, in January of this year. I entitled it "Diary of a Flight Attendant".
On Saturday, 25 September, I came home to flashing messages on my answering machine.
"Ellen, I need you to call me back. It's about your trip tomorrow," repeated the urgent-sounding voice on the tape.
The voice was that of a Delta Air Lines in-flight supervisor. I immediately dialled the number on the messages, thinking perhaps my Rome flight the next day had been cancelled. What the supervisor told me, however, left me shocked and sick to my stomach.
"You won't be able to fly your trip tomorrow... it's about some pictures on the Web."
I had to wait more than a week after that phone call to meet with Delta management and find out exactly what was going on. During that very long week, I lived in suspense in my humble Austin, Texas, apartment and prepared for the worst. I assumed I would be fired, so I started consulting with lawyers and other people.
That was when I began to hear stories about people like Heather B. Armstrong, of dooce.com, who was fired because of her blog in 2002. Then there was "the Washingtonienne", who was fired earlier this year because of comments she entered in her blog.
As my story spread on the Web, I started receiving all kinds of emails from people on both sides of the Atlantic that employer blog backlash had gotten to. One, a comedian who wished to remain anonymous, told me she was fired from her day job after making a joke about co-workers on her blog.
The very first thing I did after the phone call from Delta was delete all of the photographs from my blog that I thought my employer could possibly have a problem with. That included all of the pictures of me and fellow crew members posing in Delta Air Lines uniforms.
It was not until the meeting with human resources and my supervisor on Wednesday, 6 October, that I learned the official reason for my suspension: "inappropriate" pictures. The unofficial reason (implied through an intimidating interrogation): blogging.
The reason I started my blog in the first place was as a form of therapy. I had lost my mother in September 2003 to cancer and that hit me hard. It was much easier to write about my feelings than talk about them. Now, my employer was telling me that the very thing that had gotten me through those tough times, my blog, could cost me my career. I felt my rights were being infringed upon. And I decided to fight back.
After that meeting, I went home and got online and found plenty of pictures of male Delta Air Lines employees in uniform on the Web. I then searched for a specific company policy prohibiting posting pictures on the Web or blogging, which I could not find.
I had an excellent employment record with Delta Air Lines and had never been previously disciplined. Therefore, I find it odd that I was not at least given a warning before my suspension. I am still trying to figure out why I was singled out. In fact, two days after that meeting with Delta Air Lines management, I filed a sex discrimination complaint with the US Equal Employment Opportunity Commission against Delta Air Lines.
Then, on 29 October, 2004, three weeks after I filed that discrimination complaint, I received a call from my supervisor. He advised me over the phone that my employment with Delta Air Lines had been terminated due to "inappropriate pictures in uniform on the Web".
I have decided to continue to blog and spread my story about employer blog backlash. If it is to be defeated, we all have to stand up to this silent and arbitrary foe, one that should never again be allowed to rear its ugly head.
Ellen Simonetti, aka "Queen of Sky", is appealing to Delta Air Lines to get her job as a flight attendant back. In the meantime, she continues to write her Web log.
Talkback
I am an older person and happen to think the future is very grim. This is only one manifestation of a future which I actually think is frightening.
23 Dec 04 12:30 ReplyFortunately, future generations won't know anything about the freedom that I grew up with so won't miss it. They will grow up in a different world of 'Big Brother' which they will have to accept without complaint - or else.
Good luck to them.
I hope Queen of The Sky is successful in her fight with Delta- this time.
THEY the political lap dogs of the POWERS THAT BE want to control any and all avenues of citizens right to FREE SPEECH. I was thinking about it this afternoon, THOMAS PAINE was the original blogger...well maybe even before him with the social activists of the DIGGERS in merry old England. Bloggers of the World Unite!
7 Mar 05 22:42 Replyso what pictures are you talking about.
26 May 06 03:24 ReplyCan i have a look at them.
Why cant people just not do this? Is it so hard to leave out the company clothing and logos (photo shop any one)? Or to not talk about work in a bad light on line? I agree her employer has gone over board but what do you expect? I have see posts on line about people losing court battles over pics they had on myspace or face book. Wise up people and stop posting stupid crap on line. You do get that things you put on line are for every one in the world to see right? Its like posting a huge billboard of whatever you can think of right by the side of a EVERY highway and air port in the world. So how could a company like delta for example that has thousands of employees filter every ones blog and make sure that you don't post bull crap on it? They can't so when they catch you they make an example of you. Don't do this or you'll end up like your co-worker. Companies are not evil they are just a bunch of people like you and me all trying to do a job. We should be watching them to make sure they don't abuse the world around them but this kind of thing is trivial at best. get a life.
beaver_shots 31 May 09 22:08 Reply