Telcos tipped to dominate managed services

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The managed-services market is set to triple over the next five years and will be worth around €6.2bn (£4.3bn) by 2011, according to the latest report from analysts at BroadGroup.

The forecast is based on the BroadGroup's assessment that the market is currently growing at around 20 percent per year and is "approximately equal in size to the combined revenues for Web hosting and collocation".

"2006 will be a watershed year in the provisioning of managed services in Europe," said Keith Breed, research director at BroadGroup, in a statement. "Managed Services across the region should now evolve as a distinct significant growth market, with the UK and German markets forming the nucleus of activity."

According to the report, Managed Services Europe,  enterprises are increasingly interested in handing over the management of their IT infrastructure and assets to a third party.

"The main question for vendors is whether to focus on the delivery of standardised or customised solutions," said BroadGroup.

According to the BroadGroup research "evidence... suggests that telecom providers will eventually dominate the hosting market due to their business scale and customer-market presence, taking approximately 32 percent market share by 2011".

The report also suggests that the big beneficiaries of the move to managed services could be the providers of data centres, such as SunGard, who can provide carrier-neutral space to the system integrators and hosting providers.

But the report admits that data centres could also choose to provide managed services directly to the enterprise customer.

Talkback

In-house solutions often tend to have better quality, have better efficiency, be less costly, put in production more quickly, be part of a total solution and have a cheaper overall life cycle cost then when compared to outsourced or out-whatever solutions.

Another thing to consider. With everyone being their own ASP, solution provider, whatever knowledge about and experience with it would be wide-spread and decentralized which in itself could stimulate innovative markets and thus a thriving economy that's less prone to "cyberattacks" (to put in a hype word) because of increased diversity. Certainly when compared to centralized "put all your eggs in one basket" and thus highly specialized markets/economies that would only have a handfull of experienced experts and lots and lots of paying drones.

We would still need telcos though. Lots of them. But more as expert transportation and 'keeping the roads clean and safe to drive' organizations.

Basically the question boils down to: diversity or specialization?

via Facebook 22 March, 2006 00:47
Reply

Hi Colin

We would like to buy a copy of the report, Managed Services Europe" as quated in paragraph 4. Could you please direct me to the source?

Thank You

via Facebook 24 March, 2006 10:26
Reply

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