Microsoft warns of 'acute' UK skills shortage

Daily Newsletters

Sign up to ZDNet UK's daily newsletter.

NEWS

A new report, commissioned by Microsoft and published on Wednesday, has warned that the UK faces a major shortfall in programming skills.

Others, though, believe that a lack of information and relevant statistics makes it impossible to quantify any shortfall and instead point to industry successes.

The report, Developing the Future, examines the UK software development industry and reaches some disturbing conclusions. One is that, since demand for IT skills peaked in 2000 at the time of the Millennium Bug problem, UK applicants for degree courses in computer science, engineering and information systems and software engineering have declined to pre-1996 levels.

"The UK is facing an acute and growing shortage of high-end software skill," said Matthew Bishop, senior director of Microsoft's Development Platform Group.

Bishop argued that the problem is one of education. "With the same passion that young people enjoy the music players and computer games which the industry develops, they need to realise that their own future lies in creating the software and the applications that enable those experiences."

But other experts who attended a press conference for the launch of the report were more optimistic about the situation, although they agreed that the UK is facing a challenging time.

IT professionals are "seeing and hearing constant talk in the press of jobs going to India", said Elizabeth Sparrow, chair of the working party on offshore outsourcing at the British Computer Society, which also sponsored the report.

"It is a really global phenomenon," she said. "It is not just that jobs are being lost in the UK — jobs are being lost in many countries, France, Germany and the USA. Even Japan, which has lost huge numbers, far more than we have."

And far from being a failure in IT, Sparrow said, the UK is really extremely successful.

"We need to be really aware of where we are really good," Sparrow said.  "Look at our success in export. In terms of computer and IT services, who has the best trade surplus in the world? India is the leader, as you would expect and Ireland is the next but who lies third — the UK. It's not Germany, which has a deficit....There are a lot of good things going on, which, frankly, get lost."

The problem is partly image, said Sparrow. "The image of IT is about the geek and the nerd. The people who want to work in IT, I am assured, are people who want to be left alone, in a closed room, and work on a PC all day. But that is not what IT needs."

There was a requirement for excellence, Sparrow said, but only a limited need for the very best in many IT skills.

"Yes, we need some really, really expert nerds, the ones who are on top of their profession. But for the bulk we need people with a much broader range of skills. That is not well understood and is not being put across to people in schools today."

Edward Truch of the University of Lancaster, which produced much of the report, agreed that IT's image did not help in attracting people to the professions. "We are all used to reading the gloom and doom," he said. "There is good news but it is very much under the lid and does not appear in the headlines."

What is needed, Truch said, is recognition of the "pockets of excellence" that exist in the UK, which are "very important and much larger than we thought".

It was vital to "find the right actions to sustain excellence in the future," said Truch, who highlighted the lack of information about the real success of IT in the UK. He pointed out the errors made by the Office of National Statistics which in February raised its estimation of the value of the IT industry from £8bn to £21bn.

"One of the things that struck us [when compiling the report] was the lack of a cohesive picture out there," said Truch. "There were a lot of snippets of information and a lot of knowledge gaps. That is a challenge."

Talkback

Is there an apparent shortage of any *particular* IT skills, seeing as this study was sponsored by Microsoft? I can't help but wonder if perhaps they didn't look at the whole picture, but only concerned themselves with proprietary MS technologies.

Naa, surely not... ;-).

via Facebook 5 July, 2006 19:10
Reply

The problem is not a shortage of skilled people It is more a shortage of companies willing to employ people of, shall we say more mature years.
Employers forget these people have experienced a great number of changes within the industry and had adapted.
Now many have moved to other industries out of necessity (to pay for food and shelter mostly).
We need a change in attitude rather than law to sort this one out.

a PS to that

When I was working as a contractor a few years ago I was once told by an agency that they could get 5 Indians on a plane with work permits for same money I was earning per hour on my contract.

via Facebook 6 July, 2006 08:32
Reply

The software industry is going through the same cycle as manufacturing did from the start of the industrial revolution.

The jobs and factories began in the UK, then jobs and factories moved to cheaper locations. When factories became smarter the decision where to locate factories was based less on costs.

Improving productivity of developers requires new tools and approaches. One that improves output from programmers and ideally creates more programmers from people without coding skills.

Hence a return of 4GL's that adopt a Model Driven Architecture is the way forward. We have proven productivity gains of 3:1 (3 traditional coders to one using a smart tool). We have also proven non-developers creating applications.

The real benefit is with productivity you can align people with the business onshore, something that is proving to be an issue with offshore outsource contracts even with local staff feeding offshore developers.

edge IPK have led the "Zero-code" approach, and now this message being adopted by Microsoft and other large software vendors. Real steps are being made towards "End user development".

via Facebook 10 July, 2006 14:05
Reply

Salaries of IT folks in India has also been increasing at an annual rate of 30% or more hence outsourcing is not a panacea, and a cheap one at that, as once touted by the wise. Infact there is a shortage of trained folks with reasonale coginitive abiliteis all over the globe. How about increaisng salaries here instead of viewing IT as an overhead and a downsizable appendage to the business as a whole.

via Facebook 10 July, 2006 18:41
Reply

Salaries of IT folks in India has also been increasing at an annual rate of 30% or more hence outsourcing is not a panacea, and a cheap one at that, as once touted by the wise. Infact there is a shortage of trained folks with reasonale coginitive abiliteis all over the globe. How about increaisng salaries here instead of viewing IT as an overhead and a downsizable appendage to the business as a whole.

via Facebook 10 July, 2006 18:41
Reply

If there is a skills shortage, why is the rate of employment of IT graduates so low in comparison to other disciplines? It took me 2 years of dogged effort to get an IT position.

IMHO the problem is with employer's unrealistic expectations. They want "plug and play" experts but are not prepared to train people to get to that level.

via Facebook 11 July, 2006 09:55
Reply

I wonder if the issue is more to do with the way folks are recruited. In the proverbial "Good Old Days" you went to a recuitment agent, who interviewed you and worked out who you were and what it was you were good at. It was actually quite a skill. (S)he then went out on your behalf and tracked down jobs that fitted. To do this, the agent had to actually understand the field they were recruiting for.

Now it is completely inverted. The employers go to the agent who bids the lowest. They then trawl up a pile of random CVs and do a text pattern match on the trawl. The ones that look to have the same characters in the same order get sent on. They need have no clue about the fields for which they recruit. In fact the less they know, the cheaper they are and the more likely they are to get the gig.

The new breed have no way of crossmatching between comparable skills. No way of spotting that someone has a huge field of expertise and many similar transmutable skills. If it says MegaWibble Version 3 in the spec and the same in the CV you're in.

The end result here is that the newcomers don't stand a chance as they have no text sequences to put on their CVs. The Oldies also don't get much of a look in, as they know KiloWibble Version 3 backwards and haven't yet had a look at the Newly rebadged MegaWibble .... which is pretty much identical, but sadly uses different characters in its name.

When you have been in the industry for a while, you will realise that pretty much all products in a given field, work in pretty much the same way. The learning curve for someone already skilled in other members of the group will be minimal, plus they will have a more complete view of the field in general and may well be able to suggest better ways of doing stuff, inspired by the way other products in that field work.

In an industry that mutates as blindingly quick as ours, we need a far more intelligent recruitment methodology. If we don't, we will end up with one side saying they can't find people to do the jobs and the other saying they can't get a job, even with good skills ... Oh, wait a minute !

via Facebook 11 July, 2006 13:49
Reply

The dwindling number of IT graduates in the UK should act as a wake-up call for companies to take action to educate their current employees before declaring a "skills shortage".

With around 70 per cent of the world’s business still running upon ageing legacy COBOL systems, many enterprises have come to rely on older legacy specialists who have the knowledge and experience to run them. As such, it is not surprising that there has been much speculation about these workers reaching retirement age and so creating an impending skills crisis.

While this may seem to be a daunting situation, companies must act now to overcome this problem. Even though the age of a legacy COBOL worker tends to be higher than most, they have on average ten years before they reach retirement. Companies should see this as an opportunity to map out their legacy applications portfolio, identifying the systems, and therefore the skills, they will need in the future. Not only will this allow firms to recruit appropriate workers in plenty of time, but also transition in-house skills accordingly. Combined with initiatives to breakdown the IT silos that so often exist between mainframes and contemporary systems, companies will be able to minimise any significant loss of knowledge when older staff members retire and ensure a smooth transition of IT skills in the future.

via Facebook 12 July, 2006 16:37
Reply

Having worked in UK electronics, telecommunications and software engineering for over 27 years, I personally would not recommend any British youngster to pursue an engineering career in the UK. After a lot of tough work to qualify with an engineering degree, my experience has been one of low salaries, serial redundancy due to incompetent management, outsourcing of my job to cheaper Asian peers, and finally in my late 40s prolonged unemployment, as it appears that employers consider I am already past my 'use by' date. I want to work, have plenty of skills, qualifications and training, but nobody wants to know. There are plenty of others like me too, so where's the 'shortage'? If my experience is anything to go by, it is the employers themselves who have most responsibility for the UK 'engineering skills shortage'. They should stop their perennial whining and put their own house in order first. Anyone considering an engineering career in the UK, my advice is - DON'T!!!

via Facebook 28 July, 2006 14:04
Reply

Post your comment

In order to post a comment you need to be registered and logged in.

You can also log in with Facebook. Log in or create your ZDNet UK account below

  • Login

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Community FAQ

Get ZDNet UK's daily newsletter

Enter your email address to sign up

ZDNet UK Live

k0tcs3

Sure, that makes perfect sense. Pay wrong-doers money and thank them for breaching your security and pointing out your flaws, that would surely...

11 minutes ago by k0tcs3 on US indicts Romanian over NASA climate change hack
Random_Error

I think he's referring specifically to Android apps, as Apple do regulate their App Store, but Google seem to let any old crap onto the Android store!

15 minutes ago by Random_Error on RIM: BlackBerry will keep 'garbage' apps out of store
Paul Fezziwig

Keep the crap apps out?! How will they compete with Android and Apple's claim to fame of having so many life changing apps? I wonder if the media...

6 hours ago by Paul Fezziwig via Facebook on RIM: BlackBerry will keep 'garbage' apps out of store
Aigars Mahinovs

It has been shown time after time that if there is an author store that sells the songs at even 1$ per song and gives you a high-quality digital...

6 hours ago by Aigars Mahinovs via Facebook on Copyright isn't working, says European Commission
awbMaven

""As a result of Butyka's alleged conduct, researchers were unable to use the computers for more than two months while NASA removed the malicious...

9 hours ago by awbMaven on US indicts Romanian over NASA climate change hack
subhorup

It simultaneously worries me and uplifts me that a self-proclaimed group of internet activists name themselves after Indian mythical figures....

17 hours ago by subhorup on Anonymous activists release PCAnywhere source code
naviathan

It's actually far easier to work anonymously on the internet than you think. With tools like Tor bouncing your traffic around the world before...

20 hours ago by naviathan on Anonymous activists release PCAnywhere source code
Agnostic_OS

1000272134 and bluedalmatian with you both there but then I'm still in 10.04 land (and happy with it)

21 hours ago by Agnostic_OS on Ten factors that make Ubuntu 11.10 a hit
apexwm

Interesting article and definitely see your points on the products mentioned. One of the top products for our Help Desk (approximately 20% of all...

1 day ago by apexwm on Ten flawed products that derail productivity
Paul Hutchinson

Absolutely - this should obviously not be handled my isp - but handled by their hosting operator. What's been suggested here is that my isp police...

1 day ago by Paul Hutchinson via Facebook on MPs urge ISPs to take down terrorist material
Techs UK

Looks like a great phone. I don't notice any deficiencies in WP7. used IOS before, that's pretty good. I don't spend much time in Apps, all i need...

1 day ago by Techs UK on Nokia pins US 're-entry' hopes on Lumia 900
Larry Bloggy

Now with the help of these apps you are always synced with MS outlook while on the move. Just download apps like xobni or outlookreflex and get...

1 day ago by Larry Bloggy via Facebook on Outlook Social Connector beta 2 and the LinkedIn connector
mike40g123

Your details are wrong. The version currently being made is the one with 2 USB ports, 256MB RAM and a network port. This is the Model B. The...

1 day ago by mike40g123 on Raspberry Pi boards set to go on sale
Moley

The thing that has been puzzling me for quite a while is how Anonymous can remain anonymous whilst not only being active on the Internet but also...

2 days ago by Moley on Anonymous activists release PCAnywhere source code
Don Dilly

If what Semantec is saying is rue, that is even worse and shows a complete disregard for thier users. If what Anonymous claims is true and the...

2 days ago by Don Dilly via Facebook on Anonymous activists release PCAnywhere source code
MattChurchy

Didn't seem particularly biased to me either. Oh though you might have mentioned some other competitors with free search and email services...

2 days ago by MattChurchy on Time for an evil umpire: Google, Microsoft & privacy
Simon Bisson and Mary Branscombe

James - exactly as much as anyone paid you for your comment; I don't feel that I need to say that I'm independant and unbiased, but just for you...

2 days ago by Simon Bisson and Mary Branscombe on Time for an evil umpire: Google, Microsoft & privacy
Carl White

Once they realise symantec are willing to pay real money, they will simply keep extorting, unless of course symantec/authorities can use the...

2 days ago by Carl White via Facebook on Symantec offered hackers $50k in source code sting
Jonathan Hassell

You can find more information on BS 8878 by Jonathan Hassell its lead-author at http://www.hassellinclusion.com/bs8878/ The page includes a...

3 days ago by Jonathan Hassell on BSI publishes first British web accessibility standard
servermanagement

Thanks for this list. Now I know, what to include on my system to make it more functional.

3 days ago by servermanagement on Ten flawed products that derail productivity