Investigations into Dell's accounting practices have forced the company to delay the release of its third-quarter results, originally scheduled for Thursday, Dell announced late on Wednesday.
Dell needs more time to prepare its current earnings results amid Securities and Exchange Commission (SEC) and internal investigations into accounting practices in previous years, the company said in a release. It said it now will release results by "the end of the month". Dell has still not filed its quarterly report with the SEC from the previous earnings period.
The company's decision to delay its results means that rival HP will have Thursday afternoon all to itself. When it reports earnings after the close of the stock market, HP is expected to post revenue of $24.1bn for its fourth fiscal quarter. Earnings per share are expected to come in at 64 cents, which would be a 25 percent increase over the same period last year. For its 2006 fiscal year, HP is expected to record $91.2bn in revenue and earnings per share of $2.18. The earnings per share figure would be a 34 percent rise over the same period last year.
Dell had been projected to record revenue of $14.4bn and earnings per share of 24 cents during its third fiscal quarter. The earnings per share figure would be a 38 percent drop compared with last year's third quarter. On Wednesday, Dell's stock fell 57 cents, or about 2 percent, to $25.18 in after-hours trading.
In August, when Dell reported its second-quarter results, the company disclosed that it was the subject of an informal investigation by the SEC into its accounting practices, including revenue recognition. That investigation is now a formal investigation, a company representative said. The investigation is not related to the stock-option backdating issues that have tripped up many technology companies this year, the representative said. He declined to comment on the exact nature of the investigation.
The delay is the latest embarrassment for Dell in a year that company executives will not remember fondly. Dell has missed several earnings estimates, recalled millions of notebook batteries and ended its long-standing exclusive relationship with Intel in the face of customer pressure and sagging sales. Several high-profile executives — including Bill Amelio, the new head of Lenovo — have also left the company this year.
When the company does report its results, it will not hold the usual conference call with the media and financial analysts to discuss the numbers and issues, the representative said. Only a press release will be distributed to mark the occasion.
HP's Thursday conference call will now have the undivided attention of the financial analyst community. This will be the first earnings conference call for chief executive Mark Hurd since the company's boardroom leak scandal erupted. Most analysts said they believe that episode had little effect on the company's financial performance during the quarter, but they could take the opportunity to question Hurd on the internal effects of the scandal. Former HP chairman Patricia Dunn pleaded not guilty on Wednesday to felony identify theft and conspiracy charges.
While accounting investigations and criminal charges make for interesting discussion, both companies have plenty of business-related topics to focus on this month. Unfortunately for Dell, the business isn't going all that well, either.
In most cases, ceding the market share lead to your largest competitor isn't a good thing. HP now rules the roost in the PC market, albeit by an extremely thin margin. But it might have been just what Dell needed to get its financial house in order, according to analysts who think Dell's main goal for the quarter was to stabilise its profits.
"We believe investors and [analysts] have appropriately anticipated Dell's intention to trade revenue for margin by backing off on pricing and retreating from the most competitive situations," Richard Farmer, an analyst with Merrill Lynch, wrote in a research note distributed this week.
Dell has been into trouble over the last few quarters by capturing too much market share at the low, unprofitable end of the market, which chief executive Kevin Rollins has blamed several times for the company's woes. But Dell also no longer has the pronounced cost advantage over its rivals…
Talkback
Dell Delays 2008 Holiday!! Dell Disappointment – Delayed Orders Again!
I am so utterly ticked-off, I can hardly contain myself. I ordered a Dell laptop for a holiday gift for my little girl...I ordered BEFORE the mad holiday rush, and BEFORE black Friday. It has been delayed 4 times...I have emailed Dell 3 times...each time only getting an automatic response. I have called them 6 times, and was transferred thru the same department customer care center 11 times. Never leaving the same department - just going around in circles. It got to the point I actually had to laugh out loud...so obvious. They could have at least transferred me to different departments.
I have to say, this is by FAR the worst customer service experience I have ever had!! - bottom line. They could give a X#@(. They don’t try to help you replace your product with something else they may be ready to ship - or at least ship earlier. They don’t tell you why your order is delayed. They don't even want to talk to you.
You know; if one looks thru history. Looks at how many companies have gone under because of severe poor customer service - or because of promoting an item, and not being prepared for delivery promises...or even posting 'guaranteed' shipment dates, then not following thru...one would see Dell is going to have some serious issues.
I wish I had the power to single handedly force them to talk to their customers - to force them to have to deal with the issue - to show them, they cannot, nor should not be allowed to 'BS' the world.
Is anyone else having this 2008 issue?? - is there anything we can do?