MSN Messenger 6.2

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An intrusive registration process keeps us from warming to this instant messenger.… Read full review

Editors' rating:
  • 7.3 out of 10
7.3 out of 10
User rating:
  • 8 out of 10
8 out of 10

Pros

  • Free
  • attractive Web-based interface
  • good technical support

Cons

  • Intrusive registration
  • relies heavily on HTML Web pages

MSN Messenger 6.2 is geared towards everyday home users. Like AOL AIM, MSN Messenger's basic IM service is free, but its many add-on features, such as Pay My Bills, frequently require separate registration and fees. Just as often, they lead you to Web pages outside of the MSN Messenger interface, which can be quite annoying. Yahoo Messenger and ICQ are better IM options, but if most of your online friends already use MSN Messenger, you can download MSN Messenger 6.2 from ZDNet UK's downloads channel.

Our first complaint about MSN Messenger is its intrusiveness. To use MSN Messenger, you'll have to register for a free Microsoft .Net Passport account. A new account demands personal information such as gender, date of birth and occupation. If you already have a Hotmail account, you just need to associate that account with .Net Passport. Once you've registered your new account, the 5MB download and installation process thankfully takes just a couple of minutes. MSN Messenger accounts won't work within other IM clients, unfortunately, but you can use software such as Trillian to mix messengers. You can customise your MSN Messenger interface with themes or backgrounds. Extra features within MSN Messenger break into nine main areas, each with its own tab. The messaging tab stays on top by default; others include alerts, personalisation, emoticons, MSN Money, eBay and MSN Mobile. This basic interface is clean and well designed, but its proliferation of hyperlinks can be distracting. Sending an instant message simply involves highlighting an online buddy and selecting 'Send an instant message' from the command menu. When you receive a message, a system tray notification appears with the photo or avatar of the sender, so a quick look will help you decide whether to respond immediately (by clicking the tray notification) or wait till later. But IMs are just one of Messenger's many communication features. MSN Messenger can also send voice messages (with your computer's microphone and speakers), videoconference with Webcams, and send email. MSN Messenger also supports some virtual collaboration tools, including application sharing and a whiteboard, which isn't available in AIM. As with other IM products, including ICQ and Yahoo Messenger, MSN Messenger lets you manage your own photo or avatar; exchange files; send animated greetings (Yahoo calls these 'audibles'); and personalise your messages with unique backgrounds, themes and emoticons. Support is clearly one of MSN Messenger's strengths. A comprehensive help page covers a suite of FAQs on downloading, installation, operation and security. A detailed online manual outlines each feature, including common troubleshooting issues. You can also access the public MSN Messenger newsgroup or use a feedback form for direct email assistance. You can even request remote assistance from other users. You can download MSN Messenger 6.2 here

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Member reviews

I've tried all the various messengers at one point or other and ive always came back to MSN. its simple and fun to use.

Member's rating:
  • 8.00 out of 10
8.00 out of 10
5 September, 2004 02:23
Reply

I only use MSN Messenger because all my friends and partners use it. The other problem is that if your default browser is anything other than Internet Explorer it will open IE when its links are clicked anyway. This gives me some security worries due to the instability of IE.

Member's rating:
  • 5.50 out of 10
5.50 out of 10
10 September, 2004 13:42
Reply

Video and audio work very well.

Member's rating:
  • 9.00 out of 10
9.00 out of 10
16 October, 2004 03:46
Reply
Member's rating:
  • 8.00 out of 10
8.00 out of 10
3 February, 2005 19:52
Reply
Member's rating:
  • 9.50 out of 10
9.50 out of 10
7 March, 2006 21:25
Reply

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