CoPilot Live Smartphone

Want to use your Windows Mobile-based smartphone as a navigation tool? You need ALK's CoPilot Live Smartphone, which delivers a good combination of features and usability.… Read full review

Typical price: £299

Pros

  • Desktop navigation software included
  • comes with Web-based tracking and messaging tools
  • ergonomic user interface

Cons

  • Live traffic data service not yet implemented
  • Walking mode is not really suitable for walkers

ALK's CoPilot navigation software for Windows Mobile handhelds has impressed us in the past, and now the company is the first to deliver a solution for Windows Mobile-based smartphones. The only other navigation application for smartphones -- Route 66 Mobile Britain 2005 --runs on the Symbian platform.

CoPilot Live Smartphone is compatible with the 2002 and 2003 versions of Windows Mobile for Smartphone. It relies on a Bluetooth GPS receiver to gather and plot information about your position. Clearly this restricts the number of Windows Mobile-powered smartphones that will support it, as not all have Bluetooth built in. We conducted this review using Orange’s new SPV C500. ALK’s chosen GPS receiver is produced by Taiwanese company EMTAC. It’s not the smallest we've seen at 50mm wide by 90mm deep and 17mm high, and it weighs 60g. Placed next to the diminutive C500, it looks rather large. It has three lights indicating the status of its built-in battery, GPS reception and Bluetooth connection. The battery is rated for six hours' life between charges. The CoPilot Live Smartphone software itself is supplied on a 128MB flash memory card. In our case, as we were working with an SPV C500, this was a MiniSD card supplied with an adapter to standard SD card size; an SD card version is also available. After inserting the card under the C500's battery and turning on the smartphone, the software automatically started its installation routine. We installed the software onto the card itself to keep the phone’s memory clear, and were left with 23MB of free space for other uses. Configuring the Bluetooth connection was straightforward, ALK providing clear instructions in its User Guide.

Features
The word ‘Live’ in the product name refers to a range of features that are accessible thanks to the live Internet connections available in all Windows Mobile-based smartphones. Your current GPS position can be sent to a Web site, allowing others to track your progress along a route and send messages. This opens up possibilities for businesses to locate, trace and reroute on-the-road employees. The other obvious use of live Internet connections -- traffic updates -- is currently undergoing testing, and will be available towards the end of the year. CoPilot Live Smartphone comes with a CD containing a desktop journey planner that functions independently of the smartphone software. It can be used to send maps bought as extras to your smartphone, or just send storage-efficient ‘strips’ that relate to specific journeys. You can also use it to create and manage your own Points of Interest categories. There are two versions of the software. The desktop software plus a 128MB SD or MiniSD card with software ready to auto-install costs £169 (inc. VAT). Adding the Bluetooth GPS receiver, a cigarette lighter power adapter and a car mounting kit brings the price up to £299 (inc. VAT).

Performance
We found CoPilot Live Smartphone to be a strong product. Like the handheld version, it operates in several modes. Guidance mode provides turn-by-turn instructions based on planned routes and your plotted position. Planning mode allows you to generate a trip when a GPS signal is not present. Walking mode creates a straight-line route to a destination. Navigating mode plots your position on a map as you move, but does not provide any directions. By default, the software assumes that you require Guidance mode and that your current GPS position is your starting point, so on startup it asks for a destination. It can take data from your Windows Mobile Contacts application, but you must enter address information into the correct Outlook fields to do this successfully. Entering a destination manually is somewhat fiddly as the process relies on the number pad and navigation buttons on your phone -- handheld users may hanker for the touch-sensitive screen and soft keyboard offered by that format. But ALK has done what it can here, allowing combinations of street names, towns and postcodes to be used, and saving every location you enter as a favourite ready to be reused (or deleted from the list). There are some nice usability features, such as those relating to Points of Interest (PoI). You can set up alerts for these so that, for example, if you're desperate for petrol, you can ask the software to tell you when a filling station is within a certain distance (you specify from 0.2 miles to 25 miles), either on or near your plotted route. This applies to other classes of PoI too -- these include emergency and medical, hotels, restaurants and visitor attractions. You can also search the PoI database for entries near to your current location, any other location (city or postcode), or a Contact, and add any to your list of stops on a journey. The software was reasonably quick both to start up and calculate routes on our SPV C500, and the spoken instructions were precise (and thanks to the SPV C500's audio system, were also loud enough to be audible even during noisy driving conditions). ALK has made appropriate use of the restricted screen space available on a Windows Mobile smartphone, with information such as the distance to next turn, estimated time of arrival and name of current road clearly visible in the various map views. Once we had set up a route and asked CoPilot to display it as a 3D map (alternatives including a non-map-based next turn view and a close-up of your current position), no additional interaction was geneally needed, although creating a detour round a block of traffic that looked congested required three keypresses on one occasion. ALK uses maps from NAVTEQ -- the same company that supplies Route 66 with maps for its Symbian-based Mobile Britain 2005 product. So the comments made in our review of that product about its lack of coverage of non-vehicle-carrying routes hold here too. In particular, the software is not useful for walking or off-road cycling, despite the fact that there's a Walking mode of operation that draws a straight line between points. True, if you have a GPS receiver you can plot progress towards a destination using this, but you can’t be certain where non-road carrying tracks will go if they are not marked on the map, which is somewhat limiting. We can’t emphasise enough how convenient it is to have both the phone and the GPS receiver running on battery power and communicating wirelessly, compared to a setup festooned with wires. This, plus the competitive price, Web-based tracking services, desktop routing application and ergonomic interface design, adds up to an impressively functional and usable navigation solution.

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Member reviews

Have had this combo for couple of weeks now and it does the job. Would like to see the live service working though. Was not easy to set up, but once up and working it was fine. Only comes with car charger. Could do with mains charger as well.

Member's rating:
  • 8.50 out of 10
8.50 out of 10
Reply 12 Oct 04 13:01 Reply

Used this software for 1 month, driving some 1,000 miles. I found it inconsistent, with too many 'no find' addresses, poor contacts integration and Postcode search. Does not know right from left, confusing bearing commands, is always >50m behind actual position. Maps out of date. Publisher support non-existent.

Member's rating:
  • 4.50 out of 10
4.50 out of 10
Reply 20 Nov 04 09:15 Reply

Excellent product. Tried some on my Smartphone (Mapopolis, TomTom etc) and this is the best one. All the Pocket PC features (pretty much) in a much smaller device, meant for one hand operation -- which is simply perfect when in your car. :-)

The Pocket PC is gone already.

Member's rating:
  • 9.00 out of 10
9.00 out of 10
Reply 30 Nov 04 15:50 Reply

Bugs include:
-- Stupid routing (Southampton to Hastings goes via the M25, London to Dublin via Belfast)
-- Frequent crashes when calculating routes
-- Speed camera alerts stop working for no reason.
-- Voice prompts don't work sometimes
-- Track logs are not saved (creates zero byte files)

ALK Support is non-existent, and there are numerous other bugs.

Member's rating:
  • 2.00 out of 10
2.00 out of 10
Reply 27 Jan 05 21:17 Reply

When you first start using CoPilot, you might run into some teething problems, but once you get used to how it works you will be very pleased. It is actually straightforward. If you run a louder Diesel car or van, be prepared to get some sort of amplification for your phone because the speaker of any phone sometimes is just not loud enough. I have purchased a Universal Handsfree for just £2.99 and this works fine. The "Walking Mode" in CoPilot I also find extremely useful. Last but not least I would like to state that A.L.K's customer support is excellent

Member's rating:
  • 9.50 out of 10
9.50 out of 10
Reply 25 Aug 05 05:00 Reply

The licence is so restrictive that if you change your device name or need to reinstall you are locked out of the product and no way no how can you reactivate without a call for over twenty minutes or a email up to 48hrs. Crap if you are going on a journey today. Too expensive £100 just to upgrade to a few maps. Rip off and bad support. The actual product is not to bad.

Member's rating:
  • 6.50 out of 10
6.50 out of 10
Reply 24 Feb 06 10:39 Reply

Copilot has a hard-coded default setting. Every time you start it, it defaults back to "Safety Driver" mode. It has no user-configurable preference in this regard. Again, it has a hard-coded 2D mode.

Member's rating:
  • 5.00 out of 10
5.00 out of 10
Reply 16 Aug 06 04:09 Reply

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