Orange SPV C500

The SPV C500 is a distinct improvement on its predecessors: at the fourth attempt, Orange has come up with a Windows Mobile-based smartphone that many people would be happy to carry most of the time.… Read full review

Typical price: £79

Pros

  • Compact and lightweight
  • utility software for data and application management
  • impressive battery life

Cons

  • Moderate performance
  • headset jack is inconveniently located

As far as Windows Mobile-based smartphones are concerned, Orange leads the field. The company's SPV was the first of its kind in the UK, and Orange remained the only player in this market until Motorola came along with its clamshell MPx200 late last year. The SPV C500 is OrangeÂ’s fourth SPV (Sound, Pictures, Video) device, and it's a significant improvement on whatÂ’s gone before.

Design
Smartphones, like any other phone, need to fit into the pocket neatly. They can be packed to the rafters with features, but if they are too bulky nobody will want to carry them. So it's pleasing to note that the SPV C500 weighs just 100g and measures a compact 46mm wide by 108mm deep by 16mm high. Smartphones also need to be easy to use. Because their screens lack the touch-sensitive layer found on handhelds, the interface is totally button-driven. Orange has had trouble here in the past, but we think the SPV C500 offers the best array of control buttons yet. There are six in all, above the petite number pad. Two are call and end buttons and two act as soft-menu activators. The remaining pair of buttons are elongated and sit one above the other. The uppermost is a simple rocker: the right-hand end functions as a back button, while the left-hand end takes you to the Windows Smartphone Today screen. The lower is the Action key and caters for left, right, up and down movement, and when pressed, for selection. It feels robust and responsive, and – in contrast to many other devices we’ve seen -- usability isn't overly dependent on the possession of small fingers. The screen occupies most of the upper half of the hardware. It is the familiar 16-bit, 220-by-176 pixel type, and measures 45.8mm tall by 36.6mm wide. The processor is a Texas Instruments OMAP 730 running at 200MHz, and there is 28MB of user-accessible memory for storing applications and data. Handheld users will feel this is not nearly enough, and we are inclined to agree. Storage capacity can be augmented via miniSD card, one of the new breed of cards designed specifically for smaller devices. We have two grumbles here. Why not stick to SD, as many people already have cards in this format? And why is the card located beneath the battery, where access requires the phone to be switched off? The card is certainly as safe as it can be from theft, but swapping cards is a nuisance. The back of the phone houses a VGA-resolution camera complete with a small mirror for composing self-portraits. A button on the right edge of the device activates the camera and when pressed again takes a photo. You get a USB cable but there's no cradle supplied with the phone; nor -- in a break with tradition -- does Orange supply a carrying case.

Features
Windows Mobile for Smartphone 2003 Second Edition comprises a number of standard applications. Calendar, Tasks and Contacts synchronise with Outlook on the desktop, while Messaging handles SMS, MMS and email messages. The standard software bundle also includes Internet Explorer, Voice Notes and Windows Media Player. The SPV C500’s manufacturer, HTC, has added some useful utilities such as Space Maker which removes old emails, SMS, call history logs, voice notes and so on to free up storage space; you also get Task Manager, which can be used to close applications, and File Manager. Orange further boosts the suite with its Signature Phone offerings (Orange Backup, Orange World, Orange Update and Orange Help), plus Java, PacketVideo player, a Caller Photo ID application, and Multimedia Album to manage the images you shoot with the camera. The camera can capture JPEG stills at 160 by 120, 320 by 240 and 640 by 480 pixels and video (with or without sound) as MPEG-4, AVI or h.263 files at 128 by 96 and 176 by 144 resolution. It will also capture images specifically for use as Caller Photo IDs, and within a Picture Theme for MMS messaging. Image quality is fairly good: you get daylight, incandescent, fluorescent and night modes, and can tinker with various settings and filters (greyscale, sepia, cool) to add interest to your pictures. Orange has replaced the Windows Mobile Home Screen with one of its own, which ranges the six most frequently used applications on a strip down the left-hand edge. These are Contacts, Call logging, Messaging, Calendar (Today), Camera and Pocket Internet Explorer. Highlighting any of these and pressing the Action button provides either information or options. Do so over the Calendar icon, for example, and Today’s next three appointments show up, along with shortcuts to add a new appointment and jump to the Calendar Today view. If you don’t like this arrangement you can switch back to one of the more standard options. The screen is not as bright as some we have seen, but includes a light sensor to ensure that battery power isn't wasted on unnecessary backlighting. This may be a factor in the strong battery life we experienced (see below). The SPV C500 has Bluetooth wireless connectivity built in, and we successfully paired the device with a Bluetooth headset and a Bluetooth GPS receiver during the test period.

Performance
Ditching the mini-joypad of the SPV E200 was a great move, and we found the rocker and action buttons very easy to use. We also like the small size of the device, although the headset connector is on the bottom edge, which means you need to store the phone upside down in your pocket to ensure that the connector doesn't get disturbed. Battery life was exceptional. We tried our usual looping MP3s test, leaving the radio on but allowing the screen to dim after 30 seconds of non-usage. We played music from a miniSD card and set the volume as loud as it would go -- which was remarkably loud while retaining relatively good quality sound. We achieved nine hours and eight minutes of battery life. During real-world testing we have managed to go for several days between battery recharges, although using Bluetooth does deplete the battery rather more quickly. We encountered the dreaded Windows 'wait' icon more than once, and until this is eradicated the Windows Mobile smartphone platform can’t be described as totally user-friendly. That’s Microsoft’s problem. We also feel that a lot more on-board memory is required: not all applications will run from memory cards, and network operators surely want users to download plenty of applications and data.

Specifications

Connectivity / expansion
Docking cradle No
Wired connections USB
Expansion slot miniSD
General
Form factor candy bar
Dimensions (W x H x D) 460x160x1080 mm
Weight 100 g
Memory
Memory expansion Yes
On-board memory 32 MB
Messaging & data
Messaging services supported SMS
Email client Yes
Email protocols supported POP3
Networks
2.5G GPRS
OS & software
Software included Pocket Outlook; Pocket Internet Explorer, Pocket MSN, Pocket MSN Messenger, Space Maker, Task Manager, File Manager, Orange Backup, Orange World, Orange Update, Orange Help, PacketVideo player, Caller Photo ID, Multimedia Album
Synchronisation software yes (ActiveSync)
Phone
Vibrating alert No
Voice dialling Yes
Voice recording Yes
Display
Native resolution 176x220 pixels
Colour depth 16 bits
Power
Talk time 5 h
Standby time 96 h
Expand

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Member reviews

Member's rating:
  • 9.50 out of 10
9.50 out of 10
Reply 20 Sep 04 17:40 Reply

I have just upgraded from the SPV E200 (which I must say i was really happy with) and am much happier with the C500, it is quite literally brilliant! Everything the E200 featured, plus more including much better battery life.

Member's rating:
  • 9.50 out of 10
9.50 out of 10
Reply 20 Sep 04 17:51 Reply

This phone is PACKED with features. I use it for email, MP3 player, watching movies (very good quality -- not like the rubbish blurry things Nokias produce), playing games. And sometimes I even use it to make phone calls!

Member's rating:
  • 8.50 out of 10
8.50 out of 10
Reply 20 Sep 04 18:02 Reply

* OS is fast and very responsive. Additional software from MS and third party companies are great and add to the usage of the phone.

* Battery life and Bluetooth support are improved vastly! Battery lasts around 4/5 days with average usage. The Bluetooth now picks up my P900 and Pocket PC, which the E200 never did.

* Build quality and style has improved again. The miniSD is located inside the phone which means I don't lose any more cards! The style has improved, and makes the phone look more professional and modern. The screen is also flat, which improves the viewing. Customising the exterior isn't the main aim to a business person, at whom the phone is targetted, but I would find customising the exterior more fun, and to create matching homescreens to go with it.

* I love this phone, and 8.2/10 doesn't do it justice. The phone overall, is a vast improvement over the E200 and is easily the best smartphone out at the moment. This is very easy to live with and gives a lot of features for its money!

I suggest that you seriously think about purchasing this phone, even if you're not a business user.

Member's rating:
  • 9.50 out of 10
9.50 out of 10
Reply 20 Sep 04 19:37 Reply

Sync features are amazing, works great with Bluetooth and USB cable. Even included a 16MB miniSD card in the box. Phone is very responsive, nice size, amazing screen, great phone.

Member's rating:
  • 9.50 out of 10
9.50 out of 10
Reply 20 Sep 04 20:40 Reply

Good battery life, large colour screen, VGA camera that can take video footage too, good Outlook syncing (not Notes, but 3rd party apps can do this) and light weight makes this an excellent smartphone. Lack of touch screen makes data entry slower, but makes it a lot more rugged (I previously had a SE P800). Use of miniSD is a shame, but this is outweighed by the many plus points of this excellent phone.

Member's rating:
  • 8.50 out of 10
8.50 out of 10
Reply 20 Sep 04 21:54 Reply

...and thats coming from a Mac user!

Member's rating:
  • 9.50 out of 10
9.50 out of 10
Reply 21 Sep 04 16:06 Reply

Compact, light, fast, mobile. One problem: no true joystick.

Member's rating:
  • 9.50 out of 10
9.50 out of 10
Reply 21 Sep 04 21:13 Reply

Great phone with some small niggles -- switching Bluetooth is a painful trawl through 3 levels of menu; the CD was US only so, ironically, did not give Orange as an option; Orange email software download did not have SPV as an option so I had to set it all up from scratch. Other than that it's perfect!

Member's rating:
  • 8.00 out of 10
8.00 out of 10
Reply 22 Sep 04 12:20 Reply

My second smartphone, and a marked improvement over the earlier verison (MPX200). It's faster, smaller and much more poweful. Screen is excellent.

As far as mobiles go this is the future -- and is here now.
Get one.

Member's rating:
  • 10.00 out of 10
10.00 out of 10
Reply 22 Sep 04 12:52 Reply

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