PalmOne Tungsten E2

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The Tungsten E2 delivers a sleek and affordable combination of productivity and entertainment in a package that should satisfy mobile professionals and consumers alike.… Read full review

Typical price: £169
Editors' rating:
  • 7.3 out of 10
7.3 out of 10
User rating:
  • 5.3 out of 10
5.3 out of 10

Pros

  • Integrated Bluetooth
  • outstanding battery life
  • compact and sleek
  • faster processor
  • sharp colour screen
  • includes Palm OS 5.4 and Documents To Go 7.0

Cons

  • Lacks Wi-Fi
  • no voice recorder
  • sluggish when numerous programs are open
  • no user-replaceable battery

As the successor to and the replacement for the popular Tungsten E, the Tungsten E2 boasts the same sleek and compact form factor as its older sibling but ups the ante with performance-enhancing features, such as an updated OS and a brighter colour screen. Factor in impressive battery life and an affordable £169 (inc. VAT) price tag, and PalmOne has another winner on its hands. Unless you need a powerhouse handheld with integrated Wi-Fi and a faster processor, the Tungsten E2 should do the trick for any mobile professional or consumer.

Design
As the saying goes, 'if it ain't broke, don't fix it'. So we're glad to see that PalmOne didn't mess with the Tungsten E2's design. Like its predecessor, the Tungsten E2 sports a sleek and compact form factor, although it adds just a hair more weight and depth (7.8cm by 11.4cm by 1.5cm; 133g). An attractive dark-silver finish wraps up the package, although you'll need to keep a cloth on hand with this machine; we noticed its tendency to hold fingerprints and smudges. Still, the E2 is a sophisticated device and appropriate for any boardroom -- a far cry from its similarly priced and featured cousin, the Zire 72, which has a more colourful and playful look. The E2's improved 3.7in.-diagonal TFT colour screen keeps the 320-by-320-pixel resolution and 16-bit colour depth (65,536 colours) of the Tungsten E, but everything looks sharper, a little brighter and a little more vivid; it's also readable even in direct sunlight. Just below the screen is a virtual input area with one-touch access to the Home page, with Menu on the left side, while Favorites and a search function sit on the right. Unlike the Tungsten T5, however, there's no handy taskbar along the bottom to quickly launch other applications or to switch the screen to Landscape mode. You do, however, get four standard customisable shortcut keys (Calendar, Contacts, Tasks and Notepad, by default) and a five-way navigation toggle. The keys are spacious, although set deeper within the case rather than slightly raised above the surface, so they require a little effort to press -- not a deal-breaker, but something to be aware of. On top of the device, you'll find an SDIO/MMC expansion slot, a power button, a 3.5mm headphone jack that accepts Walkman-style headphones, and an infrared port. There's a stylus holder on the right and, as with the T5, the stylus is elegant and sturdy -- more like a fine fountain pen than the flimsy plastic variety. Like all the new PalmOne devices, the Tungsten E2 now uses a multiconnector USB cable with one-button HotSync operation. Extras are sparse; there is no desktop cradle included in the box, but it comes with a faux leather flip cover that slides into a slot on the left side and a power adapter. With the added Bluetooth technology, you can take advantage of other accessories such as keyboards and GPS receivers.

Features
PalmOne wasn't shy when dishing out the upgrades to last year's Tungsten E. Building on that solid foundation, the Tungsten E2 is powered by a faster 200MHz Intel XScale processor and comes with 32MB of non-volatile flash memory, 26MB of which is user-accessible. The latter is important: it preserves your precious data if your handheld decides to call it quits, and it increases the battery life in the same breath. This amount of memory will provide you plenty of storage for your PIM needs, but you'd better stock up on a memory card or two for storing music and videos. Integrated Bluetooth also makes a debut with the Tungsten E2, letting Web surfers, email addicts and mobile professionals make the most of their time on the road. There's a Bluetooth utility to turn on the radio and to set up compatible devices. We were able to connect to a Bluetooth-enabled Pocket PC and wirelessly beam contact information with no problem. Alas, there's no built-in Wi-Fi on the E2, but that's not a critical omission. Although there's no excuse for the lack of Wi-Fi on the Tungsten T5, the E2 is more of an entry- to mid-level device. If you must have Wi-Fi, PalmOne says it will update the driver to its Wi-Fi card in May to support the E2. Another item worth noting: the E2 battery isn't user-replaceable. And once again, we're disappointed by the E2's lack of a voice recorder -- generally this is a must-have in a business-friendly device. On the software front, the E2 gets an upgrade to Palm OS 5.4, which includes DataViz's Documents To Go 7.0, though there's still no sign of Palm OS 6.0. The latest edition supports native Microsoft Word, Excel and PowerPoint (view-only on Macs) so that you can view and edit documents on the go. In addition, the program boasts an improved user interface and supports active Web links in Word documents. Also new to the E2 is the Favorites view, first introduced in the Tungsten T5. This gives you quick access to your most frequently used applications and files (up to 32), including Web links, while the traditional Applications view displays all the programs on your handheld. Other software goodies include Acrobat Reader, SplashMoney, Web Blazer 4.0, and Memos. And when you feel like a break, you have RealPlayer for MP3 playback, Kinoma Player for videos, PalmReader for e-books, and of course, Solitaire for amusement.

Performance
Overall, the Tungsten E2 provided outstanding, although not perfect, performance in our tests. We'll get the bad news out of the way first. Although the company ramped up the device with a 200MHz Intel XScale processor, we experienced some lag time when a number of applications were open, with small but noticeable delays when switching screens and programs. On the other hand, video performance was smooth, and MP3s sounded loud and clear, with and without headphones -- even in noisy environments. The big news here is the outstanding battery life. For our test, we looped a video clip using Kinoma Video player and set the screen at 50 percent brightness. As a result, the new, larger cell ran out of steam after an impressive 5.5 hours -- 2 hours longer than the Tungsten E. But we were most anxious to test out the company's claim of 10 to 12 hours of MP3 playback -- and the E2 delivered with an astounding 11 hours. This is in tune with some of today's top MP3 players and almost on a par with the Apple iPod. It's certainly the best battery life we've seen to date on a handheld.

Specifications

Audio
Audio output speaker, headphone jack
Connectivity / expansion
Wired connections USB
Wireless PAN infrared, Bluetooth 1.1
Expansion slots SD/MMC (SDIO-compatible)
Display
Display type transflective TFT
Display size 3.7 in
Native resolution 320x320 pixels
Colour depth 16 bits
Input devices
Touchscreen Yes
Stylus Yes
Navigation button/wheel Yes
Memory
Memory expansion SD/MMC (+SDIO)
Installed RAM 32 MB
OS & software
Operating system Palm OS Garnet 5.4
Software included Favorites, Calendar, Contacts, Tasks, Note Pad, Memos, Calculator, World Clock, Expense, PalmOne Media photo and video playback, SMS, Documents To Go, Bluetooth Manager, Blazer Web Browser, Phone Dialer, Grafitti 2, Acrobat Reader for Palm OS 3.0, DataViz Documents To Go Professional Edition v7.0, Addit (Windows only), Web Link to Enterprise Solutions, VersaMail 2.7.1, RealPlayer for MP3 (SD card required), RealPlayer Desktop, Windows Media Player 10/DirectX Desktop, Audible Player Web Link, Handmark Solitaire, eReader (Palm Reader), Quicktime Desktop
Synchronisation software HotSync Manager
Desktop software Palm Desktop
Host PC system requirements PC with Windows 2000, XP; Mac OS X 10.2-10.3
Power
Battery type Li-polymer
Number of batteries 1
Processor
Processor Intel XScale
Clock speed 200 MHz
General
Dimensions (W x H x D) 78x15x114 mm
Weight 133 g
Expand

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Member reviews

I've always liked my Palm - have usually upgraded them, but am getting very annoyed with the poor PDF support. You can't read a book on them - the quality is too poor and performance horrendous. As its this kind of feature that makes a pda handy they need to sort it out instead of washing their hands over it.

Member's rating:
  • 6.50 out of 10
6.50 out of 10
26 April, 2005 23:30
Reply

Bought the E2 after many years of fathful service from my Palm III. The E2 is poor in comparison. Even the calculator does not function correctly and in this day and age that is the simplest of functions. Palmone support is abysmal, they are lees than interested in doing anything to sort the problems out. Do not buy this PDA.

Member's rating:
  • 5.00 out of 10
5.00 out of 10
4 June, 2005 16:04
Reply

Surprisingly few mobile phones supported. Queries replied to promptly but unable to help. Overall not reccommended.

Member's rating:
  • 6.00 out of 10
6.00 out of 10
18 April, 2006 14:17
Reply

Had two in less than two years. First replaced under warranty and the second has just died the same way. Easy to use, good but basic. Reliability is a clearly a problem.

Member's rating:
  • 3.70 out of 10
3.70 out of 10
elmtree 5 August, 2007 18:14
Reply

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