Motorola Q9

Motorola's Windows Mobile 6-based Q9 is a relatively bulky smartphone, although the keyboard is large and responsive. You get quad-band GSM, GPRS/EDGE and 3G/HSDPA connectivity, but it's a pity that Wi-Fi is not built in.… Read full review

Pros

  • High-quality mini-keyboard
  • Windows Mobile 6
  • 3G and HSDPA support
  • Some useful software extras

Cons

  • Lacks Wi-Fi
  • Rather large compared to other similar smartphones

A smartphone with the name ‘Motorola QÂ’ is not exactly new — ran a preview of a device with this name back in August 2005, which launched in the US last year. But the Motorola Q9 is the first Q-branded handset to make it to the UK, and one of the first smartphones to run Windows Mobile 6 Standard (the version of the OS for devices lacking a touch-sensitive screen). And as if one Q is not enough, Motorola has launched another at the same time — rather unimaginatively named the Q8 — with less advanced specifications. At the time of writing, it's not clear which network operators will take the Q9, or what the final pricing will be. We'll update this review with that information as soon as we get it.

Design

The Motorola Q9 isn't the smallest of BlackBerry-style smartphones — that is, a handset with a large non-touch-sensitive screen and a QWERTY keyboard beneath it. The Q9 weighs 134g and we measured it at 67mm wide by 117mm deep by 11.8mm thick. All round, it's just a shade larger and heavier than the recently released Samsung SGH-i600.

The main benefit resulting from this large size is the fact that the keyboard can be relatively big. The individual keys measure 6mm wide by 8mm tall. They are arranged in a shallow u-shaped arc in similar fashion to the BlackBerry Curve.

The keys are contiguous rather than individually spaced, have a somewhat rubbery feel and deliver a faint click when pressed. Consequently, it's fairly easy to use the keyboard at a reasonable speed. Beneath the bottom row is a double-width space bar and several function keys. These launch the Calendar, Contacts, music library, camera, voice control and phone dialer. When you're in a phone call, the button that normally launches the voice control utility starts and stops the speakerphone.

Above the keyboard are the obligatory Windows Mobile smartphone controls. A navigation pad provides for directional movement while its central button allows you to make selections. The remainder of the buttons are, in typical Motorola style, arranged on a flat area and separated by raised ridges.

Each of these buttons occupies a reasonably large space. There are two softmenu buttons, a button that takes you to the Windows Mobile today screen, a back button, Call and End buttons, a button that opens the Windows Mobile messaging software and one that starts the Web browser. Although some BlackBerry-style devices are a little fiddly to use, we found these buttons to be both straightforward to use and responsive. Motorola has certainly had enough practice at this approach to be expected to get it right by now.

The display measures 2.5in. from corner to corner, and delivers the standard for Windows Mobile resolution of 320 by 240 pixels. The LCD is sharp and bright, and benefits from a sensor that adjusts its brightness depending on the ambient lighting conditions. This sensor also automatically provides a blue background glow to the markings on the keys, the surround of the navigation pad and the separators for the flat Windows Mobile shortcut buttons. You can disable this feature, which will prove useful when you don't want you handset to glow in the dark.

Side buttons are few and far between, with just the right edge offering any controls. A pair of scroll buttons is divided by a small select button which, when held down, allows you to use the scroll buttons for volume control. Beneath these, a back button cycles through opened applications and previous actions.

The power connector is on the bottom left edge. It's not the standard mini-USB variety but a new, slightly smaller type. This means you won’t be able to use a standard mini-USB cable to charge the Motorola Q9 and several other devices.

Features

The Motorola Q9 is a quad-band GSM smartphone with GPRS, EDGE, 3G and HSDPA support. It lacks a front-facing camera for video calling, but there's a 2Mpixel camera at the back that can capture stills at up to 1,600 by 1,200 pixels. You can adjust the white balance and image brightness, and there's a flash unit — although the latter is only useful where you're pretty close to the subject.

With 256MB of ROM and 96MB of RAM the Motorola Q9 is well placed to function as a mobile email system and to store documents that mobile professionals may need when on the move. After a hard reset, our review sample reported 133MB of free storage. You can augment this readily using MicroSD cards in the slot on the upper back left of the casing, protected by a cover. For such an otherwise well-specified smartphone, it's irritating that Motorola has not been able to include Wi-Fi connectivity — Bluetooth 2.0 is present, though.

As already noted, the Motorola Q9 runs the Standard edition of Windows Mobile 6. Motorola has made some less than standard software choices, though, eschewing Mobile Internet Explorer in favour of the Opera browser. Perhaps more interestingly, Motorola has also decided not to include Office Mobile. Available for the first time for non-touch-screen smartphones running Windows Mobile 6, Office Mobile allows you to edit, but not create, documents in Microsoft Word and Excel formats, and read PowerPoint presentations. Motorola has chosen Documents To Go instead, which allows you to create Word documents, edit Excel documents, read PowerPoint and PDF files and open Zipped archives.

Motorola has also included McAfee’s VirusScan Mobile software, even though there are, as yet, no known viruses affecting the Windows Mobile platform. Motorola told ZDNet UK that this is a precautionary measure designed to instill confidence in Motorola Q9 owners, as well as providing some degree of future proofing.

The voice control software allows you to place calls to named people or by number dialing, initiate text messages and emails, look up contacts and run applications. It worked better than we expected, but we probably wouldn’t use it in most circumstances.

Performance & battery life

The Motorola Q9's bulk makes it a bit awkward to carry around, but the trade-off is a large and responsive QWERTY keyboard. It's a pity that Wi-Fi is not built in though. The battery in our review sample refused to fully charge, the indicator only making it to 80 percent. Our battery rundown test, playing music continuously with the screen forced to stay on, delivered 4.5 hours of music before giving up. Had the battery retained a full charge, we’d have expected at least another 30 minutes, which is reasonable but not outstanding for an up-to-date smartphone.

 

Specifications

Camera
Flash Yes
Video recording Yes
Max still image size 1600x1200 pixels
Camera resolution 2 megapixels
Connectivity / expansion
Docking cradle No
Wired connections USB
Wireless PAN Bluetooth 2.0+EDR
Expansion slot MicroSD
Display
Display type TFT
Display size 2.5 in
Native resolution 320x240 pixels
Colour depth 16 bits
General
Built-in devices camera
Form factor other
Dimensions (W x H x D) 67x11.8x118 mm
Weight 134 g
Memory
Memory expansion MicroSD
On-board memory 256 MB
Messaging & data
Messaging services supported SMS, MMS
Internet browser Yes
Email client Yes
Email protocols supported POP3, IMAP4
Java Yes
Networks
2G GSM 850, GSM 900, GSM 1800, GSM 1900
2.5G GPRS, EDGE
3G 3G, HSDPA
OS & software
Operating system Windows Mobile 6.0
Software included Pocket Outlook, Opera, DataViz Documents To Go, McAfee VirusScan Mobile
Desktop software Outlook
Phone
Ringtones real music
Vibrating alert Yes
Built-in phonebook yes
Calendar Yes
Alarm clock Yes
Speakerphone Yes
Voice dialling Yes
Voice recording Yes
Power
Talk time 4.3 h
Standby time 385 h
Expand

Related stories

Member reviews

apparently a nice phone, but a ridiculously short battery life and a bulky charger (no mini USB connector!) make it a no-go

Member's rating:
  • 3.70 out of 10
3.70 out of 10
Reply rainerup 28 Jul 07 12:26 Reply

After a nubver of phones that all have limitations which allways include the battery this phone is a breath of fresh air. Unlikeprevios reviews I have no issue with conjectuing it to a PC via a micro usb connection and the battery life, whilst not as good as a pure phone, is ok - two days with medium use.

The keyboard is excellent and feels solid. The HSDPA connection is as good as any.

If you want a good smartphone and you don't want a touch screen then this isthe one.

Member's rating:
  • 8.70 out of 10
8.70 out of 10
Reply pebradbury 17 Nov 08 09:30 Reply

Post your comment

In order to post a comment you need to be registered and logged in

Log in or create your ZDNet UK account below

Will not be displayed with your comment

By signing up for this service, you indicate that you agree to our Terms and Conditions and have read and understood our Privacy Policy. Questions about membership? Find the answers in the Membership FAQ

ZDNet UK Live

J.A. Watson

Update and Clarification. As has been pointed out to me by several people, the new color is "Eggplant", or "Aubergine". Uh-huh. I'll stick with...

8 minutes ago by J.A. Watson on Ubuntu 10.04 (Lucid Lynx) and the Latest Tempest
J.A. Watson

@PeterI - Thanks for reading and commenting. However, I'm not sure that I understand what you are suggesting to download here, and how it would...

20 minutes ago by J.A. Watson on The Agony of Reloading Windows
GreyCells

@malca Define quality. I'm sure there are a few who can tell the visual difference between h264 and ogg/on2 in the lab. Probably a few more who can...

1 hour ago by GreyCells on Sting in the tail for web's video codec search
PeterI

While I can see where you're coming from here, however downloading the standalone sp2 from MS isn't that difficult (It's the first hit in google...

1 hour ago by PeterI on The Agony of Reloading Windows
ABridgwater

Adrian ZDNetUK BLOG: "Specialised Police Simulation Software Fits The Bill" http://bit.ly/biT0iU

ABridgwater

... and now for my cheesiest ever pun headline in a ZDNetUK blog

youefou

Why not say thanks for pointing out weaknesses and ridicule him for "ufo cover-up"? its a win win ! this is all major theater.

3 hours ago by youefou on McKinnon review court date set
malca

Having one standard would be much better but not if that one standard means lower quality video.

3 hours ago by malca on Sting in the tail for web's video codec search
J.A. Watson

Hi Jake, I like your definition. I would add "Free to support, in whatever way you see fit and appropriate, or not." jw

4 hours ago by J.A. Watson on Free Software Definition condensed
Tezzer

From what I've read here and elsewhere Viacom stands to lose very heavily from this spat. They have already lost all public credibility since it...

6 hours ago by Tezzer on Google, Viacom trade blows in YouTube copyright spat
Tezzer

Still finding it difficult to get around the site. Some articles/comments seem to have reply links and some don't - only a link to the poster.

6 hours ago by Tezzer on ZDNet UK: faster, smarter, still IT all the way
Tezzer

Unfortunately the real problem here is that a very small number of very big companies want to make a great deal of money out of this. Every house...

6 hours ago by Tezzer on It's high time we had a manifesto for fibre
dava4444

this spam bot is exasperating

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband
dava4444

:D I think the server exchange does slow down a bit round 5 to 7/8 pm but I find I mostly get 3 to 4 MBps on downloads and by that time there...

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband
dava4444

night before last

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband
dava4444

5MBps, I saw 5.8

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband
dava4444

honestly I do get

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband
dava4444

thank you for the support. ..but in

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband
dava4444

if you download a BIG file from the MS site then THAT is your *true* speed.

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband
dava4444

Hi Fat Pop Do Wop!

10 hours ago by dava4444 on I'd Rather Have a Bigger Byte Than a Little bit...Broadband

Featured white papers

Achieving PCI Compliance for:Privileged Password Management & Remote Vendor Access

For multi-store outlets, including retail, banking, grocery, gas, hospitality, convenience stores and others, reducing (or avoiding) the cost of in-store system support and maintenance while maintaining compliance with PCI and other requirements has become a strategic challenge.

Download now

Web 2.0 Security Threats: How to Protect Your Enterprise Network

Speaker: Dr. Chenxi Wang, Principal Analyst, Security and Risk Management, Forrester Research, Inc. As Enterprises are increasingly connected to the Internet and as hard organizational boundaries are fast disappearing, security professionals are facing fresh challenges in Enterprise computing.

Download now

MindManager - Tutorial for New Users - Short

This tutorial is for new MindManager users and teaches you how to get started, by creating maps, reading maps and organizing your information.

Download now