Alienware Area-51 m5550

The Core 2 Duo-based Alienware Area-51 m5550 can perform as well as larger and more expensive systems, but its moderate battery life means you won't be all that mobile.… Read full review

Typical price: £1141

Pros

  • Attractive design
  • Excellent application performance, thanks to a Core 2 Duo mobile processor and Nvidia graphics
  • Bright display
  • Touchpad on/off button

Cons

  • Moderate battery life
  • Somewhat compact keyboard
  • Reflective screen

Alienware's Area-51 m5550 has a subdued look that might blend into the corporate landscape, were it not for the familiar glowing alien head on the lid. At 2.72kg, the Area-51 m5550 is also designed to be reasonably mobile -- although its disappointingly brief battery life is likely to keep users tethered to the wall socket. The notebook did post some of the best scores we've seen on our application benchmarks, so if you're looking for raw power (and you can afford the price), you won't go wrong with the Alienware Area-51 m5550. However, you'll need to look elsewhere if you want to work or play for long periods away from mains power.

Measuring 36.2cm wide by 27.3cm deep by 3.45cm high, the Area-51 m5550 is hardly svelte, but it's no monster either. This 2.72kg notebook falls between its competitors when it comes to weight as well: we wouldn't want to carry it every day, but we could easily imagine taking it on the occasional trip. With its AC adapter, the system weighs 3.7kg.

The glossy finish on the Area-51 m5550's 15.4in. display resulted in rich, deep colours in nearly all use scenarios; unfortunately, it also was quite reflective — even in average office-light environments. The screen's 1,920-by-1200-pixel native resolution looks sharp and gives you enough room to keep multiple windows open side by side.

The keyboard on the Area-51 m5550 is just less than full-size (the spacebar is half-size) and requires some adjustment to type comfortably. Users of keyboard shortcuts should note that Alienware has jettisoned the right-side control key to free up space. Although the keyboard is a bit cramped, the touchpad is downright spacious, and we appreciate its separate vertical scroll zone; likewise, the two large mouse buttons are easy to activate. We love the touchpad's on/off button, which let us easily disable the pad when typing or when using an external mouse.

A small built-in microphone sits to the left of the touchpad; we're surprised there's not a Webcam (a feature we're seeing on more notebooks in this category) to go with it. Above the keyboard, four programmable buttons launch frequently used applications and tap into Alienware's support site. The notebook lacks any external media controls, save the volume wheel on the left-hand side of the case.

The Area-51 m5550 has an average selection of ports and jacks for a mid-size notebook. There are S-Video, DVI and VGA connectors, three USB 2.0 ports and a four-pin FireWire port, plus a microphone jack and a headphone jack that doubles as an S/PDIF connector. Networking connections include Gigabit Ethernet, 802.11a/b/g wireless and a modem. You can add functionality to the Area-51 m5550 via the ExpressCard/54 slot, and there's a built-in 4-in-1 card reader that recognises Secure Digital, Memory Stick, Memory Stick Pro and MMC formats. A tray-loading DVD burner rounds out the system's feature set. About the only thing missing is Bluetooth, which is a £28 option.

Priced at £1,141 (ex. VAT), our Alienware Area-51 m5550 configuration included a 2.0GHz Intel Core 2 Duo T7200 processor, 1GB of fast 667MHz RAM, an 80GB hard drive spinning at 7,200rpm, and an Nvidia GeForce Go 7600 video card with 256MB of dedicated memory.

A similar but slightly higher-spec model tested by (ZDNet UK sister site) CNET.com outscored the competition, posting some of the highest application performance scores seen to date. That performance came at the cost of battery life, though: the Area-51 m5550's six-cell battery lasted just 99 minutes in the drain tests — about half of the average for a system of its size and less than even some desktop replacement notebooks. CNET.com's test system had a top-of-the-line 2.33GHz T7600 Core 2 Duo processor, 2GB of RAM and a 100GB hard disk. We would expect the 2GHz, 1GB RAM, 80GB hard disk model examined by ZDNet UK to deliver less stellar performance in return for somewhat more battery life.

Alienware backs the Area-51 m5550 with an industry-standard one-year warranty that includes 24/7 phone support, but unlike some other manufacturers', the Alienware warranty also includes on-site service. Upgrading to a three-year warranty costs £155, and the company's AlienAutopsy self-diagnosis software is available for an additional £12. The Alienware support Web site includes the expected knowledge database, driver downloads and FAQs plus some additional helpful features, such as up-to-date virus information with free virus scans, customer forums and the option to view your support history.

Specifications

Audio
Audio processor Intel High Definition Audio with surround sound
Microphone yes
Speakers stereo
Audio connectors microphone, headphone (with S/PDIF)
Battery
Battery technology Li-ion
Number of batteries supplied 1
Cabinet (chassis)
Case form factor clamshell
Dimensions (W x H x D) 36.2x3.45x27.3 cm
Weight 2.72 kg
Colour silver with black accents
Display
Display technology TFT LCD (ClearView)
Display diagonal size 15.4 in
Maximum resolution 1920x1200 pixels
Expansion slots
ExpressCard ExpressCard/54
Flash card 4-in-1 Memory Card Reader (SD, MMC, Memory Stick, Memory Stick Pro)
Hard drive storage
Hard drive interface type SATA
Hard drive size 80 GB
Rotation speed 7200 rpm
Storage controller Intel ICH-7
Interfaces & networking
USB 3
FireWire (IEEE 1394) 1
Ethernet 10/100/1000Mbps
Modem 56Kbps V.92
DVI (digital) 1
Video out S-Video
Bluetooth optional
Wireless LAN Intel PRO/Wireless 3945ABG
Memory
RAM installed 1024 MB
Number of memory slots 2
RAM capacity 2 GB
RAM type DDR SRAM
Motherboard
Chipset Intel 945PM
Data bus speed 667 MHz
Optical storage
CD / DVD type DVD±RW (±R DL)
OS & software
Operating system Windows XP Professional (SP2)
Software included Kaspersky Anti-Virus Personal Professional
Processor
Processor manufacturer Intel
Processor model Core 2 Duo T7200
Clock speed 2.0 GHz
Processor features Enhanced SpeedStep, Intel EM64T, SSE3, XD bit
Service & support
Standard warranty 1 year
Expand

Member reviews

I bought one. I asked for a RAID array - no problem. It stopped working and had to go back. I was then told that RAID was not stable for this machine and it was reconfigured with the loss of all my data.

It broke again in less than a month. This time I didn't trust Alienware. My data was recovered but the following problems emerged: first, the 2nd hard disc had been shoved in so hard that the contacts were damaged. This seems to have originated from the manufacturing process but I didn't know and wasn't told. Second, the machine was running too hot to have 2 hard discs safely. Third, the built in webcam had never been set up properly (I had noticed this but thought I was doing something wrong).

I am suing Alienware for the return of my money. I would never deal with them again. Prior to the independent loking at the computer I had over 6 months correspondence with Alienware (whilst the machine sat in a draw) to try and get them to agree an independent inspection. They would not even answer correspondence.

I bought because they advertised themselves as using good components and as experts. I paid top dollar and I got monkeys - and ill mannered ones at that. Go somewhere else and save yourself the hassle.

Member's rating:
  • 1.00 out of 10
1.00 out of 10
Reply SM 18 Feb 07 17:19 Reply

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