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CRM+
Downloads CRM+ is a user-friendly, easy-to-understand customer relationship management (CRM) software for getting your company's data centralized and organized. It supports the invoicing, contact management, project management, business history...
[November 16, 2009, 23:59]
Open-source tools wrest control of personal data
Articles VRM is a community-driven project that is intended to turn the notion of customer relationship management (CRM) on its head. After listening to Doc Searls, a fellow at the Berkman Center for Internet and Society at Harvard University, she started...
[November 16, 2009, 11:08]
The Next Big Thing in SaaS and The Cloud: Costs linked to business outcome?
Blog Salesforce.com, in particular, has moved the Customer Relationship Management software market on by ridiculing the old model of customers paying a vendor heaps of money up front to install a complex system only, in many cases, to see it fail.
[November 6, 2009, 11:08]
Dell offering Salesforce integration services
News Dell and Salesforce.com have teamed up to sell cloud-based sales-team automation and customer relationship management services to small and medium-sized businesses. Salesforce.com will provide its CRM services, while Dell will provide the...
[October 12, 2009, 16:58]
Microsoft, Red Hat kick off mixed virtualisation
News He suggested a battle is looming between companies that adopt different approaches to the relationship between the operating system and the hypervisor. The rivals' co-operation is customer-driven, Red Hat product manager Geert Jansen told ZDNet UK...
[October 8, 2009, 12:19]
Verigy Ltd. Accelerates Sales Forecasting and Streamlines the Supply Chain
White Papers It needed to implement an easy to use Customer Relationship Management (CRM) system that would help improve sales forecasting capability. Verigy Ltd.provides advanced semiconductor test systems and solutions used by leading companies worldwide in...
[October 1, 2009, 1:24]
Empowerment as a Growth Strategy
White Papers Databases and customer relationship management solutions must enable these types of "ad hoc," collaborative interactions to serve customers, but also the process-driven, transactional interactions that serve the needs of the organization.
[September 28, 2009, 14:07]
Retailers' Response to the Global Economy Downturn — Enabling Immersive Shopping Experiences
White Papers The global retail industry is now moving towards the attainment of total immersive shopping experience (ISE) abilities — integrated customer relationship management (CRM) software suites — based upon a common enterprise information model and...
[September 28, 2009, 14:07]
Customer Relationship Management: The Winning Strategy in a Challenging Economy
White Papers While there is no magic pill or panacea, customer relationship management (CRM) solutions can provide the foundation for sustainable growth and enable organizations to survive and thrive in these uncertain times.
[September 24, 2009, 9:17]
New Frontiers for CRM Data
White Papers For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM as a platform and access data across many unexplored...
[September 22, 2009, 1:21]
CRM and Social Networking: Engaging the Social Customer
White Papers This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
[September 22, 2009, 1:21]
Switching From Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model
White Papers To support its shift to a global enterprise model, real estate giant Jones Lang LaSalle recently began to unify its approach to customer relationship management at the enterprise level. Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share...
[September 21, 2009, 17:11]
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
White Papers Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy customer relationship management system, providing the team with greater flexibility and an improved user experience, while laying the groundwork for...
[September 21, 2009, 17:11]
Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)
White Papers Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
[September 21, 2009, 17:11]
Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100)
White Papers This is the era of customer relationship management (CRM). Customer relationship management software can help people work more effectively because they have access to a complete view of customer information and business data across the company...
[September 21, 2009, 17:10]
Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 1 of 2) (Level 100)
White Papers Microsoft Dynamics® CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
[September 21, 2009, 17:10]
Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution
White Papers For two years, Service Repair Solutions used NetSuite CRM, an Oracle-based solution, for its customer relationship management system. Using Microsoft Dynamics CRM, the company has cut call center customer support time by 30 percent, reduced agent...
[September 21, 2009, 17:09]
European Finance Employees Build Stronger Business Relationships With Management Tool
White Papers When its existing Customer Relationship Management (CRM) system made it difficult to manage the firm's contact database, oversee key relationships, and track prospective deals efficiently, HgCapital implemented Microsoft Dynamics CRM.
[September 21, 2009, 17:09]
Omnis Studio
Downloads Omnis Studio lets you develop and deploy applications under Windows, Linux, Solaris, and Mac OS for such diverse markets as healthcare, human resources, publishing, customer relationship management, e-business, education, government, and more.
[September 21, 2009, 16:32]
Customer Effective - Partner Grows 1000 Percent Over Three Years with Focus on CRM Solutions
White Papers Customer Effective delivers Customer Relationship Management (CRM) solutions based exclusively on Microsoft Dynamics CRM. For customer Dixon Hughes - a top 20 full-service accounting firm in the United States according to INSIDE Public Accounting...
[September 21, 2009, 0:00]
