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NSI Plays to Sweet Spot of Opportunity: Managed Services for SMBs
White Papers Managed services is an opportunity for IBM Business Partners in hot pursuit of growth and profitability through the small and medium-size business market. In this case study, vice president at NSI, a longtime Business Partner and solution provider...
[November 30, 2005, 23:00]
Dell to buy IT services company Perot Systems
News Dell has announced that it will buy IT services company Perot Systems for about $3.9bn, as it looks to expand beyond the PC business. Perot Systems is known for offering services for applications, technology, infrastructure, business processes and...
[September 21, 2009, 15:54]
IT Architect Certification Helps HP Increase Customer Confidence
White Papers HP Services, a U.S.billion business unit of Hewlett-Packard, wanted to give customers implicit confidence in its IT architects who work on enterprise Microsoft projects. Today, HP Services has twelve MCA certified architects on staff with more to...
[December 1, 2008, 23:00]
Absa Group Limited Improves Decision Making
White Papers Absa Group Limited, one of South Africa's largest financial services organizations offers a complete range of products and services. Absa wanted to improve their business responsiveness by consolidating its fragmented business intelligence...
[February 23, 2006, 23:00]
Xerox to acquire Affiliated Computer Services
News Print technology company Xerox has announced that it will buy business-process outsourcing firm Affiliated Computer Services in a deal worth $6.4bn. Xerox will give Affiliated Computer Services (ACS) shareholders $18.60 (£11.70) per share in cash...
[September 28, 2009, 16:42]
DO NOT USE: ITIL version 3: What It Means and How IBM Can Help
White Papers Straightforward products and services suggest straightforward IT. And in an enterprise that may employ thousands of people in support of a wide range of products and services, the IT division is often required to manage enormous operational and...
[August 31, 2009, 11:29]
Dell: Perot purchase an 'anchor' acquisition
News For instance, IBM's global technology services unit had $39.3bn in revenue in 2008 with its global business-services division delivering sales of $19.6bn. Dell said it can bolt together Perot's services business with its own and create a global...
[September 22, 2009, 13:02]
Improving Your IT Service Management: Using HP OpenView Software and the HP IT Service Management Reference Model to Design and Deliver Exceptional IT Services
White Papers Increasingly, IT organizations are finding that they must evolve into trusted service providers that can adapt on demand - and offer the cost-effective, reliable, flexible IT services required for business initiatives.
[March 3, 2006, 0:01]
SAP and IBM team to take on small business
News IBM plans to begin offering consulting services tailored to mid-size companies installing SAP's business applications software. IBM's consulting business already sells services for helping companies install SAP software, which is used to automate...
[June 17, 2003, 16:14]
Tech support costing companies
News The nationwide survey, sponsored by technology services company Siemens Business Services, found that another 20 percent of white-collar workers spend an hour or more on the phone with tech support each week.
[July 29, 2004, 11:45]
How ITIL-Based IT Help Desk Can Help Small and Medium Businesses
White Papers ITIL's IT Service Support process helps organizations to efficiently manage software, hardware, and human resource services to ensure continued and uninterrupted business. Information Technology Infrastructure Library (ITIL) is a framework of best...
[March 10, 2006, 0:01]
IBM moves to 'off the rack' services
News The shake-up of the $47.5bn (£25bn) business - which accounts for more than half of IBM's revenue - reflects downward price pressure from an increasingly global computing-services industry. The changes also underscore IBM's need to reignite its...
[June 6, 2006, 15:50]
Easynet to offer satellite Net access
News The service uses BT Broadcast Services satellite technology and will be targeted at both home and business users. Graham Warren, technical services manager for BT anticipates "widespread introduction" among these target groups in the next year.
[April 7, 1999, 16:34]
Microsoft wants all your mobile life
News Microsoft's chief executive Steve Ballmer has claimed the division between business users and consumers is artificial, and vowed that his company is going to focus on developing software and services that appeal to "people" rather than market...
[February 14, 2006, 16:05]
RouteOne Secures Web Service-based Credit Application Management System
White Papers But XML Web Services, often touted for its ability to create business value, has been left off the short list for implementation -- until now. Using the XS40, RouteOne is proving that XML Web Services can be deployed securely for real business gains.
[March 18, 2009, 20:16]
Business-Driven IT for SAP - The Model Information Flow
White Papers IT responds to these challenges by decoupling functions into services and by improving the linkages between business processes and the supporting IT systems. Enterprises rely on efficient and flexible IT services.
[January 9, 2008, 0:01]
Software Tools Enable Partner to Gain and Retain Customers While Increasing Revenue
White Papers Microsoft Gold Certified Partner BroadPoint Technologies provides its customers with solutions and services for Microsoft Dynamics GP, formerly Microsoft Business Solutions - Great Plains. As a Microsoft Partner Program member, BroadPoint started...
[September 11, 2007, 1:00]
Web services unite Sun and Oracle
News Next Friday a technical committee at the Organization for the Advancement of Structured Information Standards (Oasis) will convene to discuss the standardisation of the Web services Business Process Execution Language (BPEL).
[May 9, 2003, 12:24]
Mobile Service Level Management System
White Papers In response to this scenario and to help guarantee a stable communication quality for business based users, it is expected that mobile carriers will introduce the SLA (Service Level Agreement) for business user mobile communication services in a...
[September 11, 2008, 1:01]
Row threatens Web services standards
News The World Wide Web Consortium (W3C) this week established a working group to define and establish rules for an area known as Web services choreography, which seeks to map out how Web services interact to form business transactions.
[January 17, 2003, 11:30]
