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Call My Shorty (Blue)
Downloads Call your shorty with just one tap. No waiting, no hassles. Just think: your shorty can be just a tap away!
[December 20, 2009, 19:09]
Security in the Call Center: Verifying Customer Identities Without the Inconvenience
White Papers While the Internet offers many advantages, the live interaction offered through the Call Center is still a preferred method for many customers looking to conduct business, update their personal information, request a new password or make changes...
[October 6, 2009, 1:22]
Windows 7: Paint a Lemon and Call it Innovation?
Blog Windows 7: Paint a Lemon and Call it Innovation? Author: Eric Everson In the automotive industry junk cars are dubbed lemons; these are the junkers that shady auto dealers repaint and polish just to make the cars more attractive to unsuspecting car...
[May 14, 2009, 10:03]
Quality Service Through Call Center Transformation
White Papers Bank of Ireland realized that it needed not only to reengineer its call center delivery processes, but also to ensure that it provided the same level of outstanding service across channels to give a consistent customer experience.
[December 9, 2004, 23:00]
Escape Call Free for iPhone
Downloads With Escape Call Free for iPhone you can have excuse ready every time, and no one will even know about it. Escape Call Free for iPhone will sit silently until the timer has run out, at which point you will get an urgent call and you can decide if...
[November 19, 2009, 8:08]
Hunt Call Pro for iPhone
Downloads Hunt Call Pro for iPhone features three different bleat calls, three Moose Calls and two antler rattling effects for drawing in those big bucks. It features a volume control for quiet checking of calls, and also the ability to play more than one...
[November 18, 2009, 6:11]
Oops, coming call! A cute video ringtone
Downloads A cute cartoon video ringtone: animated actions of answering a call.It''s a short video with finger-popping music, which can hint you well when coming a call. How to use: This is a 3gp file, just put it in related folder.
[April 5, 2007, 8:00]
MO-Call (Symbian UIQ 3)
Downloads MO-Call is an intelligent software application that automatically directs all of your international calls to the Morodo Network so that you benefit from great savings. Dial an international number from your Phone Book, Call Lists, or keypad and MO...
[April 23, 2009, 3:53]
Making the Right Call: Ensuring a Successful IP Telephony Implementation
White Papers Real-time communications, such as escalating an Instant Message (IM) to a voice call mid-message or integrating presence data with multimedia and "traditional" communications like e-mail are rapidly being recognized and embraced as a true...
[July 15, 2008, 1:01]
BT brings call-centre jobs from India back to UK
News BT is cutting its call-centre workforce in India by 4,000 and bringing some of the work back to the UK, the telco confirmed on Thursday. The cuts all fall within BT Retail and involve only third-party call-centre staff rather than direct BT...
[July 17, 2009, 8:30]
CEDA on Call to Fight Poverty With Verizon Business Contact Center Solutions
White Papers Without reporting on daily call volumes, CEDA had no visibility into when inbound spikes would occur, nor could it easily identify high-call-volume days. The decision was made to implement Web Center-a network-based Automated Call Distributor (ACD).
[May 30, 2009, 1:19]
You Thought Call Centres Were Bad
Blog The slowest response took 27 hours - and then asked the customer to call them! Companies are playing ping pong with e-mail enquiries, pushing them back to the Web or forcing consumers to call contact centres.
[March 18, 2008, 9:03]
What's Driving the Hosted Call Center Market?
White Papers Download this paper from Echopass to find out what industry analysts have identified as the key drivers behind the emerging hosted call center market. This brief report offers an easy-to-read overview of the benefits of using a hosted call center...
[November 27, 2006, 13:52]
MO-Call (Symbian S60 3rd)
Downloads MO-Call is an intelligent software application that automatically directs all of your international calls to the Morodo Network so that you benefit from great savings. Dial an international number from your Phone Book, Call Lists, or keypad and MO...
[April 23, 2009, 3:52]
On-Demand Call Center Solution Gives Outrigger Hotels and Resorts 298% ROI!
White Papers This Nucleus Research ROI Case Study demonstrates how Outrigger Hotels and Resorts achieved immediate bottom-line results when it switched from its premise-based contact center to on-demand call center services from Echopass.
[November 27, 2006, 13:52]
Gerber Technology Reduces Support Call Times From 30 to 70% With CA SupportBridge
White Papers Gerber's customer care team needed a tool to reduce call times and afford more control over the entire support experience. To be able to see and interact with the destination computer is far better than trying to understand and convey information...
[March 1, 2007, 0:00]
Advanced Call Manager
Downloads All you need is the Advanced Call Manager. Limited time offer available for selected device models.Important AdvantageThe Advanced Call Manager unique feature is the ultra-fast recognition of remote callers which allows personalized replies (SMS...
[May 25, 2004, 8:00]
Making the call for VoIP standards
News Unlike H.323, SIP moves a lot of the work of call management and routing out among different parts of the network. Optionally, a gatekeeper will do call management, routing and address resolution. Of the exciting new applications promised, such as...
[July 31, 2002, 8:03]
Retentia is capturing and storing call logs already
Talkback Retentia is already capturing and storing call log files for some of the largest Telcos and ISPs in the EU and South America. Go to their website see what data is actually being retained: www.retentia.com
[July 31, 2007, 16:06]
IP CALL For S60 3rd Edition
Downloads IP CALL For S60 3rd Edition "IP Call" application software is used to make IP Call on S60 mobile phone. Moreover, for making a domestic call and an international call, the prefixes and affixed are normally different.
[December 1, 2006, 7:00]
