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Microsoft hits back at French investigation
News Microsoft's PR machine has responded angrily to news that the French government is examining complaints of possible unfair trading practices directed against the software giant. The French Finance and Industry Ministry took the decision after...
[September 20, 1999, 12:07]
XML spec moves ahead despite gripes
News The Web's leading standards body this week advanced its seminal XML specification amid complaints that it was breaking XML's backwards-compatibility in order to benefit IBM. Among the Unicode revisions is a change that will specifically benefit...
[October 17, 2002, 16:48]
A Year Ago: New MS suits opening Pandora's Box?
News When it got socked with two private antitrust lawsuits last week, Microsoft waved the filings away as rehashes of old complaints. But legal experts say they wouldn't be surprised if other parties soon bring similar complaints against the software...
[February 23, 2000, 6:10]
Systemic failure blamed for HMRC data loss
News A report by the Independent Police Complaints Commission states that systemic failure was behind the loss of 25 million child-benefit details by HM Revenue & Customs. However, a statement published on Wednesday by the Independent Police Complaints...
[June 25, 2008, 16:38]
Broadband migration safeguards due this Christmas
News The telecommunications regulator Ofcom has revealed to ZDNet UK that it is prioritising the issue of forcing telecoms service suppliers to give customers migration access codes (MACs) due the high volume of complaints it had received over the issue.
[November 28, 2006, 12:48]
IGClick denies customer allegations
News Complaints that unmetered ISP IGClick is throwing people off the service and setting up 30 minute cut-offs have been vigorously denied by the company. ZDNet UK News has received several complaints that the ISP is throwing users off the service...
[November 20, 2000, 12:04]
A Year Ago: FTC will back online privacy groups
News The Federal Trade Commission said it plans to fast-track online privacy complaints that are referred to it by organizations such as TRUSTe. An FTC representative at Internet World in New York said complaints sent by organisations that dole out...
[October 9, 2000, 7:02]
Bulldog fixes broadband problems
Talkback This is part of an e-mail i sent to their complaints department E-mails to complaints address ignored. My 2 penny worth. Wait 4 months for my order to get processed. Take weeks to get replies when e-mailing customer services.
[July 22, 2005, 22:18]
ISPs angered by BSkyB deal
News The telecoms watchdog, Oftel, has no plans to intervene unless ISPs direct their complaints at the watchdog. ISPs should contact Oftel direct with any complaints, according to Spofforth. ZDNet has received several emails from angry Internet...
[May 6, 1999, 17:22]
Settlement expected in HP civil case
News The California attorney general's office is expected to announce on Thursday that it has settled civil complaints with HP over the company's spying tactics. The civil complaints are separate from the criminal charges already brought forward by the...
[December 7, 2006, 10:10]
Oftel approves ISP arbitration service
News A new Internet complaints resolution service from the Internet Service Providers Association (ISPA) was given the nod in principle from telecoms regulator Oftel yesterday. While customers can already make complaints to ISPA itself, the new service...
[November 21, 2003, 13:35]
Google seeks ruling on search trademarks
News Aiming to pre-empt mounting complaints of trademark violations, search company Google has asked a court to rule on whether its keyword-advertising policy is legal. Because more companies are taking notice of the importance of search marketing, more...
[December 5, 2003, 8:05]
Home Internet security starts with you and the protection of your identity
White Papers According to the Federal Trade Commission's report National and State Trends in Fraud & Identity Theft, there were 246,570 identity theft complaints filed with that government agency in 2004. With the proliferation of broadband connections and the...
[May 25, 2006, 3:17]
IT blamed for tax credit problems
News Dame Barbara Mills, the adjudicator for complaints about HMRC, the Valuation Office Agency, the Public Guardianship Office and the Insolvency Service, highlighted the IT problems in her annual report, published on 21 June 2006.
[June 23, 2006, 13:00]
Wanadoo admits broadband unbundling problems
News Broadband provider Wanadoo admitted that it was suffering service problems on Thursday, after one user launched a Web site dedicated to Wanadoo customer complaints. The forum - WanadooProblems.co.uk - was launched by a disgruntled Wanadoo user to...
[April 6, 2006, 15:20]
Dell admits Indian mistake
Talkback If this were a fact then we wouldn't have these many complaints about thick crazy accents and errorprone grammer. Improve your attitude - No business ever survives if it ignores its customers complaints and feedback.
[April 4, 2006, 13:45]
Microsoft sues TomTom over Linux patents
News In complaints filed on Wednesday before the US District Court in Washington and the International Trade Commission, Microsoft is alleging infringement of eight patents. Although Microsoft has been on the receiving end of many patent complaints...
[February 26, 2009, 11:26]
Windows iTunes debut draws mixed reviews
News A large number of Windows users have jumped at the chance to try Apple Computer's iTunes jukebox software -- and reactions are ranging from unabashed praise to complaints of bugs. One of the most serious complaints came from a number of Windows...
[October 20, 2003, 9:50]
A Year Ago: Oftel moves to stop BT's poaching
News The regulator said that customer complaints, which described how BT telesales staff had identified Internet users from their phone bills and then tried to switch them to BT's new Click service, had appeared to be "an abuse of BT's dominant...
[September 25, 1999, 7:00]
Yahoo! makes u-turn on porn sales
News Classifieds on Friday, after the relaunch of its adult section was swamped with complaints. British Net regulatory body the Internet Watch Foundation (IWF) said it is "mute" on issues of legal adult porn, but confirmed that it would treat any...
[April 17, 2001, 16:22]
