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Total Support: Achieving sustainable business growth with a remote support solution
White Papers When expanding your business, you must develop a total support solution to meet customer expectations and to do business on their terms. Successfully expanding and supporting a geographically dispersed business requires big-picture vision, real...
[March 18, 2009, 20:16]
SalesAlarm!
Downloads is a sales and customer management tool. Over the years you have probably experienced situations where a customer quietly stops purchasing one or more products from you. your sales team knows on which companies to focus their efforts in the days...
[March 2, 2004, 0:28]
Fixed / Mobile Convergence - Who Will Be Lord of the Rings?
White Papers The important issue is they have network assets that they want to be profitably used and a customer base they don't want to lose or churn to another operator. As the mobile industry is so regularly referred to as an ecosystem, one way to...
[February 21, 2009, 0:24]
Enabling Retail Banks to Improve Customer Service, Security and Compliance: Novell Identity, Security and Compliance Solutions for Retail Banking
White Papers With this solution, retail banks can enforce security and better address regulatory compliance, improve productivity, satisfy customer demands and increase revenue. Unfortunately, nowadays front- and back-office employees are forced to spend...
[April 4, 2007, 1:00]
Pacific Coffee Perks Up Customer Loyalty and Protects Point-of-Sale Platform With Check Point Safe@Office
White Papers Pacific Coffee now uses Check Point Safe@Office VPN capability to support its customer loyalty program, protecting real-time data as it travels across the Internet. With its focus on offering customers coffee as well as convenient computer...
[August 4, 2008, 19:08]
Using Windows Embedded, Wyse Offers Its Customers a Simple, Powerful, and Flexible Solution
White Papers Wyse Technology, the leader in the thin-client market, has always responded quickly to customer demand. Windows Embedded provides the familiar browser and user interface customers want as they focus on developing value-added applications and...
[August 18, 2004, 0:00]
South African Bank Approves Customer Loans in Minutes With New Processing System
White Papers Approval time for processing a loan - where the customer provided all information correctly - fell from five days to less than a day. Nedbank, one of the four largest South African commercial banks, is a major player in the micro and personal loans...
[September 5, 2007, 1:00]
Redlien Account Executive
Downloads Redlien Account Executive provides powerful Customer and Sales Relationship Management (CRM / SCM ) features, all packaged in an easy to use, intuitive, quick interface designed around the user experience.
[November 15, 2005, 7:00]
IT Service Management With the Human Touch: Embracing the Ethos of Customer Focused Service
White Papers Components such the Configuration Management Database (CMDB) and Change/Release Management underpin the successful implementation of ITIL but are highly process driven rather than customer focused. However many solutions lose this focus...
[May 16, 2009, 1:17]
Insiders' Guide to Evaluating Remote Control Software
White Papers It will help IT professionals select a remote control solution that increases productivity and customer satisfaction, as well as enhances the flexibility of the IT organization and improves the company's risk profile.
[March 18, 2009, 20:16]
CG Invoicer
Downloads You can also create reports of all products or services sold to each customer, to maintain a clear perspective of your best customers. Designed for independent business owners, CG Invoicer helps with your administrative needs so you can focus on...
[May 30, 2008, 8:00]
Microsoft Dynamics RoleTailored Interface Business Productivity
White Papers Microsoft Dynamics provides powerful software that helps organizations drive down costs, improve operations, retain and build customer relationships and continue to innovate in challenging economic times.
[October 28, 2009, 8:45]
Merck Manual with Patient Symptoms
Downloads Automatic updates for 12 months Complete access to The Merck Manual for Mobile and Web site Mobile web access from any wireless device including iPhone, iPod Touch, BlackBerry or smartphone Custom interface optimized for your device Outstanding...
[November 18, 2008, 7:00]
Merck Manual with Patient Symptoms
Downloads Automatic updates for 12 months Complete access to The Merck Manual for Mobile and Web site Mobile web access from any wireless device including iPhone, iPod Touch, BlackBerry or smartphone Custom interface optimized for your device Outstanding...
[November 18, 2008, 7:00]
Caddy
Downloads The application continues to improve thanks to our wonderful customer. Caddy is an eScorecard, range finder and club tracker that helps you to focus on playing your game without distracting you with trying to remember how many strokes you hit or by...
[December 20, 2009, 18:36]
Jacado SuDoKu
Downloads In case the end customer fails running the 4th test only we recommend getting in touch with us at Haim.Michael@zindell.com. Changing the language is done from within the game.This game includes special features that come to assis when solving the...
[September 2, 2007, 8:00]
Service-Oriented Real-Estate Registry Service
White Papers Kadaster is moving from a mainframe-based registry to a distributed, customer-centric focus. Dutch Land Registry Office needed to tackle silo-centric, departmental technology focus. Kadaster was faced with multiple connections between overlapping...
[September 11, 2008, 1:01]
Salesforce adds customisation option
News Salesforce.com introduced the latest update to its hosted customer relationship management package on Tuesday, with a focus on increasing customisation and integration capabilities throughout its applications.
[November 3, 2004, 8:43]
CRM: The enterprise is dead - long live the SME
News Both firms have announced massive increases in their customer base during 2004, which has fuelled moves by both companies to launch successful IPOs. The market for customer relationship management (CRM) software could be seen as a microcosm of the...
[December 17, 2004, 14:50]
Telewest trials faster broadband in Scotland
News Philip Jansen, managing director of Telewest Broadband's consumer division, said in a statement that Telewest would focus on customer feedback in an attempt to give users "an unparalleled multi-media experience.
[April 23, 2002, 12:55]
