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Customers mourn loss of Dell Community Forum
News Dell's customers are lamenting the company shutting down the Customer Care message boards that have long been part of its Dell Community Forum, with some wondering about Dell's service commitment. The moderated message boards, which allowed Dell...
[July 14, 2005, 9:10]
Customers shun MS licensing plan
News The majority of Microsoft's customers won't be signing up for a controversial licensing plan set to go into effect on Thursday, according to analysts' estimates. Signing onto the plan, which would commit business customers to a two- or three-year...
[July 31, 2002, 7:58]
Customers to devise killer-gadgets of the future
News Within five years it's the customers that could be whipping up the latest gadgets from their living-room chairs, according to a report by analysts the Economist Intelligence Unit. About a third of the 661 executives questioned worldwide thought...
[July 14, 2008, 8:51]
Customers First: Avaya Powers Minacs' Media-Rich Sales Service Centre
White Papers To continue its success in the increasingly competitive customer care outsourcing industry, Minacs understood that it would need to do more than put its own customers first - it would need all of its technology partners and suppliers to do the same.
[April 25, 2007, 1:00]
Customers slam BT over ISDN charges
News ISDN customers wishing to upgrade to ADSL are currently being charged nearly a hundred pounds for the privilege. We recognise it is not ideal for customers and are looking to introduce a conversion charge as quickly as possible," says a BT spokesman.
[October 31, 2000, 11:40]
Oracle Special: Customers pay the price
News Because it is one of the more popular corporate applications on the market today, Oracle hopes to use it as a way to entice customers to buy the company's flagship databases to work with it -- a particularly important strategy as it cuts prices to...
[July 2, 2001, 13:42]
Customers Rest Easy and Document ROI with Avaya Maintenance Agreement and EXPERT View Report
White Papers For its enterprise customers with an Avaya Maintenance Agreement, Avaya can provide a "While You Were Sleeping" - EXPERT View Report that documents support provided over the course of a six-month or a one-year period.
[April 12, 2007, 1:00]
Customers let down by email service
News Only a third of the companies surveyed by Jupiter Research bothered to immediately acknowledge they had gotten customers' email in the first place, sending an automatic response. Still, companies have tried to broaden their outlets for customers...
[August 30, 2002, 9:36]
Customers 'want biometrics'
News One in three banking customers is ready to embrace biometric technologies in the hope of adding greater security to their finances. Fujitsu interviewed UK banking customers and found one in three would like their banks to start using biometrics.
[May 9, 2005, 10:20]
Companies urged to tell customers of data breaches
News UK companies should warn customers if their personal data has been put at risk, according to the National Consumer Council. More than four-fifths of UK consumers think companies that suffer data security breaches should let their customers know...
[July 17, 2007, 14:31]
Portugal's Banco Santander Totta Gets to Know Its Customers Even Better With SAS
White Papers In the banking world, the challenge of getting to know customers has grown increasingly difficult as ATMs and online services replace traditional face-to-face transactions in branch offices. And for larger banks, such as Portugal's Banco Santander...
[July 7, 2006, 0:00]
OpenLogic protects customers against legal action
News OpenLogic, which made the announcement on Monday, is the latest in a stream of suppliers to try to protect its customers from lawsuits. OpenLogic has pledged to protect from legal action customers who download its code and then purchase its support...
[October 17, 2006, 17:20]
BT reaches out to stranded C&W customers
News BT is offering a helping hand to Cable & Wireless customers that have been told by the telco they have 90 days to find a new supplier. BT has set up a free hotline for "worried customers" of C&W ditched by the telco earlier this year.
[March 9, 2006, 13:35]
SQL Server 2008: Licensing will be exploited to win customers
News The forthcoming launch of SQL Server 2008 will see Microsoft focus its considerable resources on the issue of licensing, to win customers from rivals Oracle and IBM. Dunstan, who is in charge of the battle with Oracle and IBM, said Microsoft will...
[November 15, 2007, 15:00]
Bank customers 'becoming more phishing-savvy'
News The Association of Payment and Clearing Services (APACS) has claimed that banking customers are waking up to the threats of online fraud. Increasingly customers are realising that banks don't communicate this way and that they shouldn't respond to...
[March 23, 2005, 17:20]
ITV Digital customers get set-top box deal
News The liquidators for ITV Digital have said former customers of the bankrupt broadcaster will be allowed to keep their set-top boxes, which can now be used to view channels broadcast by Freeview -- the BBC-backed digital service.
[January 20, 2003, 13:05]
Windows 7 delivered early to UK customers
Blog The report stated that some UK customers had received a copy of the new operating system as early as Monday. Read the full story on Windows 7's early delivery to UK customers at CNET UK. CNET UK has reported that a number of people have already...
[October 21, 2009, 10:32]
Know IT Improves Overall Service Level to Customers With Business Intelligence Solution
White Papers Know IT AB is an IT consulting company which specializes in developing its customers' business and operations by contributing with strategic advice, systems development, and management. The challenge was to develop and maintain expertise skills and...
[July 1, 2008, 1:01]
Virtual PBX Increases Mobility for DNA's SME Customers
White Papers The Wireless Enterprise Networked Solution (WENS) was selected as it could support all of the features that DNA required in order to meet the needs of its SME customers. DNA is the third largest mobile provider in Finland, with 750 000 subscribers.
[May 10, 2006, 0:00]
Angry unmetered customers accused of inciting abuse
News In common with many unmetered ISPs, IGClick went belly-up in November last year, leaving customers stranded with no refund of their £80 joining fee. Angry customers found it virtually impossible to contact the company to register their complaints.
[January 12, 2001, 14:39]
