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Office delay, Licensing 6 customers pay
News A slip in the schedule will likely have little direct impact on many customers, since most businesses test for a year or longer before moving to a new version of Office. Microsoft's first commitment is to quality and doing right by our customers...
[April 25, 2003, 11:51]
Trend Micro customers suffer weekend mayhem
Talkback Go ahead and do business the same old way, Mr. Beatty. Continue to build your fiefdom of subordinates whose only role in life is to support an inefficient enterprise. Meanwhile, the rest of the world rolls on.
[April 27, 2005, 4:37]
BT's cheeky letter to Tiscali customers
Blog Comment I have just given up Tiscali after waiting more than six months for a broadband connection. I think that there is something going on between Tiscali and BT that prevented me having broadband connection as BT engineers is suppose to setup broadband...
[July 17, 2008, 16:48]
Linux lawsuit raises questions for customers
Talkback Looking at who stands to gain from the potential damage that the SCO-IBM lawsuit could have on open-source, I think there are greater forces at work here and one of them begins with 'Micro' and end in 'soft'.
[July 26, 2003, 16:43]
BT's cheeky letter to Tiscali customers
Blog Comment hawkish of BT, the headline reads "Tiscali chief plots sell-off" they'll need to cite a good source for that, otherwise Tiscali wins on defamation!
[July 17, 2008, 18:58]
Novell's Linux strategy causes customers concern
Talkback No other organization out there are more committed to making sure that their customers get much more for their money than Novell. I do not understand how any one who was at the event could write such rubbish.
[January 27, 2005, 22:29]
PayPal refunds customers after technical glitch
Talkback Hi Paypal has not made amends to errors on my account. I I was one of the many people who had transactions take twice from their bank accounts. In my case one sum of £23.01 and another of £18.50. I have so far received the sum of £23.01 back into...
[August 11, 2006, 15:07]
Poor CRM use leaving customers dissatisfied
News Analyst house Gartner recently came out with seven ways in which businesses could improve customer service, including acting on customer feedback and being more accessible to customers. European businesses are failing to meet customer expectations...
[March 10, 2008, 7:37]
Asset sale brings some hope to Tiny customers
Talkback Watford? Hope? Support? Has the author of this ever bought anything from Watford?
[October 15, 2005, 17:58]
Young call-centre customers mistrust offshoring
News In a recent poll of call-centre customers in which three-quarters of respondents were aged between 20 and 29, 40 per cent believed their security is compromised by using offshore call centres. Call-centre security was brought to the fore in April...
[July 21, 2006, 17:15]
Dell quizzes customers on AMD-based PC
News A recent survey commissioned by the leading PC maker asks customers to state a preference between a PC based on AMD chips and one that uses Intel processors. The Dell survey first asks customers if they would consider AMD's Athlon and Duron...
[July 2, 2001, 9:23]
Microsoft sets its sights on PeopleSoft customers
Talkback I'm a clean 'commie' o)
[January 12, 2005, 13:34]
Customers mourn loss of Dell Community Forum
Talkback I'll be sure not to buy a Dell for my next computer - EVER.
[July 18, 2005, 19:30]
Security customers getting more for their money
Talkback As Microsoft are becoming ever more intrusive, with their so called 'Windows Advantage' perhaps users may consider decining to use the apparently even more intrusive & probably horrendously 'bugged' & over hyped, over large, Windows Vista.
[August 31, 2006, 13:22]
Microsoft rings up cash-register customers
Talkback How strange. The article quotes the IHL report as indicating that Linux grew "slightly" in the POS market. Yet the actual press release: http://www.businesswire.com/cgi-bin/f_headline.cgi? bw.031704/240775118 indicates a 35% growth.
[March 21, 2004, 0:36]
Dell's notebook delays infuriate customers
Talkback Of course, for Dell, it's more important that they can buy the component at the lowest price - that's the shortage, it's only the shortage of parts that meet their margins - customers be damned. Every company's downfall starts in this little way...
[March 29, 2004, 21:06]
Dell's notebook delays infuriate customers
Talkback Dell has made the strategic decision to respond only to the media on these issues and bypass their customers. I'm a US customer who ordered a Dell Inspiron 9100 on March 1, and have been waiting since then for information or status on the order.
[March 30, 2004, 1:18]
Dell's notebook delays infuriate customers
Talkback I live in the UK and ordered a 9100 on the 2nd of March. I asked about lead times, and was told there were none, but as soon as I gave my credit card details I was told there was a "future order SKU", meaning it would take longer.
[March 30, 2004, 11:06]
Dell's notebook delays infuriate customers
Talkback If Dell are not capable of fulfilling orders within a reasonable time they should be been up front about it and contact their customers directly, rather than hiding behind hollow press releases. Exactly the same as James in London said, even down...
[March 30, 2004, 17:51]
JBoss offers customers legal protection
News In an effort to offer the same guarantees as commercial software companies, open-source Java server software company JBoss Group will indemnify its customers from legal liability associated with its software.
[November 17, 2003, 8:37]
