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Collaborative Evolution of BT Global Services' Customer Portal
White Papers BT Global Services is a global service provider helping multi-site organizations master the complexity of business communication. BT Global Services' existing online business-to-business resource area was inhibiting change.
[July 1, 2008, 1:01]
IBM moves to 'off the rack' services
News The shake-up of the $47.5bn (£25bn) business - which accounts for more than half of IBM's revenue - reflects downward price pressure from an increasingly global computing-services industry. Offshore companies, offering everything from application...
[June 6, 2006, 15:50]
Cisco Technology and Architectures Combined in SAVVIS' Global Network, Data Center Infrastructure and Management Systems to Provide a New Breed of IT Services for Business and Government Applications
White Papers SAVVIS, Inc.is a global leader in IT infrastructure services for business applications. Cisco and SAVVIS, Inc.a global leader in IT infrastructure services for business applications, entered into an agreement to enable deployment of a next...
[November 17, 2007, 0:00]
Microsoft: Commoditising managed services
News When it comes to Microsoft's strategy for the managed services business, the game plan has a familiar ring: high volume and low cost. At the same time, IBM is pursuing higher-end services centred around its business management consulting division.
[July 12, 2005, 12:25]
HP to cut salaries as earnings fall nearly 10pc
News HP profits dropped almost 10 percent in the first quarter, but its healthy services business helped lift the pressure of a slowing global economy. HP experienced revenue declines in every area of its business with the exception of services, which...
[February 19, 2009, 11:48]
E-learning is a win-win technology
News Three years ago, 20 percent of the 1,600 engineers at Honeywell's ACS Global Training Services were distance learners. E-learning provides a practical and effective way to meet the goals of your learning initiatives.If companies need to respond...
[February 18, 2003, 10:42]
Cable & Wireless axes 3,500 jobs
News Troubled telecoms giant Cable & Wireless is cutting 3,500 jobs from its loss-making global division, which provides Web site hosting and telecoms services for companies worldwide, and which accounts for more than two-thirds of Cable and Wireless's...
[November 13, 2002, 14:19]
Chase Manhattan Bank Leverages Disaster Recovery Capabilities Every Day
White Papers In addition to assisting the company produce an enhanced business continuity plan, IBM Global Services worked with the company to integrate its recovery infrastructure into its data network. The company hired IBM Global Services after a competitive...
[August 23, 2006, 0:00]
Fairchild Semiconductor Centralizes Supply Chain Management Planning
White Papers Fairchild turned to IBM Global Services' Business Consulting Services for systems integration services and consulting expertise in advanced supply chain management. IBM Global Services' Business Consulting Services provided the business consulting...
[March 17, 2007, 0:00]
The Benefits of Combining Business-Process Outsourcing and Service-Oriented Architecture
White Papers In some cases, they are now providing not only traditional BPO services, but also the underlying tools and technology to deliver seamless global processing through the use of a Service-Oriented Architecture (SOA).
[August 26, 2006, 1:00]
Europe could take five years to catch US in e-commerce
News The question is an important one, because the one thing all the analysts agree on is that global e-business -- not just retail, but services, and business to business e-trade, is going to grow massively in the next five years.
[January 24, 2000, 17:21]
The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co-Creation of Value
White Papers Services are moving center stage in the global arena, especially knowledge-intensive business services aimed at business performance transformation. Even large manufacturing firms are seeing dramatic shifts in percent revenue derived from services.
[July 19, 2007, 1:00]
IBM aims to boost SOA lineup
News Robert LeBlanc, general manager of global consulting services and SOA at IBM Global Business Services, said that IBM works with customers who approach SOA from both a technology and business process-efficiency standpoint.
[September 26, 2007, 12:58]
Linux server maker's coffers swell
News Egenera focuses on Wall Street customers such as Credit Suisse First Boston and other financial services firms, a global business the company had to support. Sun Microsystems has been strong among financial services companies, but Egenera, Intel...
[June 28, 2002, 9:38]
BT Global Services loses chief, issues profit warning
News Besides commercial customers, many of which use BT for their telephone and communications requirements, Global Services also handles a lot of business with the UK government and runs large parts of the IT involved in the health services and the...
[October 31, 2008, 15:58]
IBM services arm readies for on-demand computing
News The services, from IBM's Global Services Consulting division, are designed to make companies more productive, said Irving Wladawsky-Berger, general manager of the e-business on-demand initiative, at IBM's developer conference in New Orleans on...
[April 14, 2003, 9:04]
Outsourcing becoming 'dominant' in IT services - Gartner
News Research vice president for Gartner, Allie Young, said outsourcing is fast becoming the "dominant" means for business to employ IT services. According to Gartner, outsourcing will eventually account for 53 percent of the total global IT services...
[May 18, 2004, 9:30]
Malaysia angles for outsourcing
News Still, Ooi warns that the limited size and quality of Malaysia's work force could be possible impediments in the country's quest for a bigger share of the global IT services and business process outsourcing pie.
[September 3, 2004, 10:45]
Siebel tries again to rent out CRM
News According to sources familiar with the project, the companies intend to market a service in which Siebel's business applications will be hosted by IBM Global Services, the computing giant's consulting unit.
[July 21, 2003, 9:00]
New wave services keep BT buoyant
News The global networked IT services business is building strongly and with purpose. BT's Global Services division made its inaugural profit, generating £7m during 2004. Unveiling its full year results for fiscal 2004, the telco revealed that revenue...
[May 19, 2005, 17:35]
