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UK police help fight outsourcing cybercrime
News The Commonwealth is a voluntary group of 53 nations which just happens to include all the major nations offering offshore outsourcing services such as IT and contact centres," said Mark Kobayashi-Hillary, global research director of CBC Technologies.
[July 12, 2005, 18:45]
PC makers seek safety in services
News A few years ago, you had a little bit more of a plain vanilla pricing and options program" for large accounts, said Jeff Lynn, vice president and general manager of Compaq Global Services. On one end of the spectrum, companies such as IBM and EDS...
[October 9, 2001, 9:08]
Offshoring giants see rapid growth
News Research firm Gartner published a study in December 2004 that said offshoring isn't as widespread as people think, with lower-cost locations accounting for less than 3 percent of global information technology services spending.
[April 26, 2005, 17:50]
IBM aims 1000 staff at SME push
News This year, the company intends to have its IBM Global Services consulting arm work more closely with partners, Atkins said. It intends to extend the programme to global financing, services and its Workplace client software later this year, Atkins...
[March 1, 2005, 8:10]
BT to speed up next-gen broadband rollout
News Livingston blamed "unacceptable" performance at IT services division, BT Global Services, which reported a £198m operating loss, for overshadowing good performance in other part of the company. With a recovery programme for BT Global Services in...
[May 15, 2009, 18:24]
BT to offer inter-company TelePresence
News Luis Alvarez, president EMEA and Latin America at BT Global Services, said in a statement: "The quality of audio and videoconferencing services has rocketed over the last few years to meet the demands of today's global businesses.
[September 16, 2008, 17:19]
Dell product group gets reboot
News He will join Dell in early January as head of global services. Chief executive Kevin Rollins set audacious goals for the company in his first months on board, predicting Dell would blow through $60bn in yearly revenue by 2006 and reach $80bn in...
[December 13, 2006, 7:45]
Indian outsourcing set to grow
News Corporations come to India for cost savings, but stay for quality," said Pramod Bhasin, chief executive of GE Capital International Services, which handles outsourced back-office functions for global companies.
[January 29, 2003, 14:15]
Everyone's a loser in security blame game
News There are no silver bullets," said Matthew Archibald, director of global information security services for semiconductor manufacturer Applied Materials. The responsibility resides with all of us," said Steve Kwan, founder and director of...
[June 14, 2000, 13:15]
More IT firms look overseas to cut costs
News Moore suggested IBM Global Services and Mexican company Softtek could be viable outsourcing partners. Forrester researchers predict that other services--including call center services and back-office accounting -- will follow IT operations' move...
[February 21, 2003, 9:56]
Biometrics council wants to fill standards gap
News Cal Slemp, vice-president and global leader for security and privacy services at IBM Global Services, said wider international cooperation is needed to establish a common language and standards for biometrics.
[November 15, 2005, 17:35]
IBM's PC division 'for sale'
News There are a lot better businesses, including global services and some of the larger computers, that IBM participates in," said Roger Kay, an analyst with IDC. Former CEO Lou Gerstner, largely credited with turning the company around in the 1990s by...
[December 3, 2004, 16:30]
LogicaCMG bids for IT services rival
News But if LogicaCMG can lower WM-data's delivery costs (using its global-delivery mechanism) and make its new subsidiary's operations more attractive to Nordic multinational clients by creating a stronger services portfolio and delivering greater pan...
[August 21, 2006, 17:15]
BT looks to China for developer talent
News BT already provides networked services to a number of global corporations in China, and aims to double its Chinese revenue by 2008-2009. The Technology and Service centre will be in Dalian, in the north-eastern province of Liaoning, and will...
[September 10, 2007, 12:42]
HP challenges RIM on mobile email
News HP's mobile device management service can handle a variety of machines and handhelds on a global basis, according to Geraldine Rossiter, program director for HP mobile services. Hewlett-Packard (HP) has launched new mobile email and management...
[May 10, 2006, 16:00]
IBM escalates outsourcing to India and China
News We are hearing that the number of global services jobs that will be offshored is about 40,000 by 2005," said Lee Conrad, national coordinator of the Alliance@IBM, which is a branch of the Communications Workers of America.
[December 17, 2003, 7:50]
IBM earnings beat Wall Street expectations
News IBM's software revenue was up nine percent, when adjusting for currency, to $6.4bn, while revenue in global technology services was up three percent to $9.6bn when adjusting for currency. Its global business services was flat, when adjusting for...
[January 21, 2009, 7:48]
Compaq restructures, anticpates Q2 loss
News As part of the reorganisation, Compaq said it will fold its services group into its Enterprise Computer Group. Under the new plan, Compaq will establish three business groups: the Enterprise Solutions and Services Group, the Personal Computer Group...
[June 18, 1999, 9:34]
IBM bags billion pound utility deal
News This is the biggest deal of its kind ever completed in this part of the world," Leif Lindqvist, general manager of IBM Global Services for the Nordic region, said. In related news, a report released Wednesday by research firm IDC named IBM Global...
[October 2, 2003, 9:15]
Shell agrees $4bn IT outsourcing deal
News Swee-Chen Goh, Shell vice president of global IT infrastructure services, said staff would be able to choose "as much as possible" whether they were transferred to a new employer, and that most transferred staff would retain their rights as Shell...
[April 1, 2008, 10:19]
