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'Why Do We Bother?': Recruitment and Training in a Call Centre
White Papers Many call centres appear to have rather involved recruitment and training processes and yet, there remains a high level of turnover and burnout reported within the industry. This paper considers one of these paradoxes, the extensive recruitment and...
[July 25, 2006, 3:16]
The CMA Guide to E-Mail Marketing
White Papers This paper will help readers to gain a high-level view of e-mail marketing, what it is, how to use it effectively, and some current best practices used by marketing professionals. Email has rapidly established itself as a powerful platform in today...
[May 1, 2004, 1:03]
Private Notes - New! v1.2.2
Downloads Private Notes will helps you to store different types of notes with very high level of security.Private Notes provides a simple, secure solution that allows users to add the notes in 5 different formats with 3 level of security.
[April 12, 2007, 8:00]
Sc21
Downloads Sc21 is a Mac OS X framework for integrating the Coin high-level 3D framework into Cocoa applications. The combination of Coin and Sc21 (pronounced "Scandium", like the element) makes it possible to create native, high-performance 3D graphics...
[November 9, 2006, 7:00]
Systems Manageability of VMware ESXi on Dell PowerEdge Servers
White Papers This paper provides a high-level overview of the manageability aspects of the VMware ESXi solution on Dell PowerEdge Servers. It discusses the various facets of manageability and the management tools that an IT Administrator can use to deploy...
[August 15, 2009, 1:20]
IBM N Series Storage Systems in a Microsoft Windows Environment
White Papers This paper provides a high-level view of how N series Storage Systems integrate in Microsoft Windows environments. Specifically, this paper discusses the following topics - how N series Storage Systems can be integrated into mixed-mode or native...
[December 22, 2005, 0:01]
An Overview of Workflow Management: From Process Modeling to Workflow Automation Infrastructure
White Papers This paper provides a high-level overview of the current workflow management methodologies and software products. In addition the paper discusses the infrastructure technologies that can address the limitations of current commercial workflow...
[December 15, 2005, 0:01]
Apple's head lawyer steps down
News Apple Computer's top lawyer has left the company, in the third high-level departure from the Mac maker in recent months. The company on Monday confirmed the departure of general counsel Nancy Heinen, who was its highest-ranking female executive...
[May 9, 2006, 8:40]
Technical Description: IBMXIV Storage System
White Papers The IBMXIV® Storage System offers a new level of high-end disk system performance and reliability. It is a core component of theIBMInformation Infrastructure which helps clients address their needs for availability, security, compliance and...
[October 13, 2009, 1:22]
Principles and Practices for Driving High Performance in the Call Center
White Papers At the top of this list would be high level of job satisfaction that manifests itself in commitment to the organization. If one were to analyze the high-performing employee, he or she could probably devise a list of common positive characteristics.
[April 28, 2006, 1:00]
Visual Studio 2005 Team System Product Overview and Licensing Basics
White Papers This webcast will cover the new Microsoft SDLC Offering Visual Studio 2005 Team System - covering at a high level the various roles (Development, Test, and Architect) along with the new Team Foundation Server Product.
[June 15, 2007, 1:00]
Whose math is fuzzy?
Talkback There is a high-level point to be made here: because all BlackBerry failures are lumped together, it could be that there is one bad "apple" in the bunch---a BlackBerry model that has very high failure rates and therefore accounts for a...
[November 11, 2008, 14:58]
Quality Practices and Problems in Free Software Projects
White Papers It has been suggested that the high level of quality found in some free software projects is related to the open development model which promotes peer review. Free software and open source projects are often perceived to be of high quality.
[April 19, 2006, 1:01]
A Stream Processor Development Platform
White Papers Programmers write stream programs in high-level languages, and a set of software tools maps these programs to code that runs on a streaming hardware system. The hardware platform includes two Imagine Stream Processors, together providing 32 GFLOPS...
[June 20, 2007, 1:00]
Quesa
Downloads Quesa is a high-level 3D graphics API, designed to complement lower-level 3D drawing APIs such as OpenGL. It provides a powerful set of building blocks for constructing 3D worlds, giving applications access to features which are not normally found...
[September 7, 2005, 8:00]
Bundesliga Women
Downloads This application provide high level of information for soccer fans.With this application at your fingertips you know in real time the essentials information of the Bundesliga Women, German soccer division.These are the advanced feathers that you...
[December 20, 2009, 18:05]
Web Service Solution Design: Developing a Solution Design for Web Services in the Northern Electronics Scenario
White Papers This paper describes a high-level solution design for the Web services that enable the automation of certain aspects of the product shipping process at Northern Electronics. It describes how to use different software components in a solution to...
[March 31, 2007, 1:00]
MSDN Webcast: Russ and Joe Developer Show: ASP.NET AJAX From Scratch (Level 100)
White Papers This webcast provides a high-level overview of ASP.NET AJAX and describe how to incorporate it into an existing Web site. The presenter of this webcast takes a closer look at how ASP.NET AJAX can helps to add business value in high-bandwidth...
[July 5, 2007, 1:00]
KUBUNTU!
Talkback Although I think that this is a nice high-level view of Ubuntu v Windows 7. Hi, As soon as a user tries Ubuntu, in my experience; they think it is more Windows 95/ME/2k than Windows XP leaving out of the equation the glitz and glammer of aero in...
[October 24, 2009, 11:54]
Another exec departs BEA
News BEA Systems' chief marketing officer and executive vice president has resigned, in the latest of a string of high-level executive departures at the struggling software company. Chief architect Adam Bosworth left in late July to join Google, and...
[August 24, 2004, 16:40]
