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Webcast: Using EPM to Measure and Manage in the Public Sector
White Papers With the right processes, the right tools customized to the requirements, metrics that are meaningful to the organization can be available to and easily interpreted by key players and stakeholders. The attendee will learn through an actual case...
[September 6, 2008, 1:01]
Firefox 'passes 20 percent market share' in Europe
News Europe, according to the latest figures released by French Web metrics firm XiTi. The Firefox browser is less used during the week, as enterprises are more conservative when it comes to using a newer browser," said Nitot, in a blog posting that...
[January 17, 2006, 12:30]
Response-Time Analysis Made Easy in Oracle Database 10g
White Papers Historically, in trying to achieve maximum database performance, Oracle DBAs and performance analysts have fought an uphill battle to obtain solid response time metrics for system as well as user session activity.
[October 11, 2006, 0:00]
Managing Service-Level Agreements With C.A.R.E.
White Papers As corporate IT departments are increasingly taking on the role of an internal service provider, they are being required to report on a new set of metrics that make it possible to gauge levels of customer Quality of Experience in automated channels.
[July 31, 2004, 3:00]
Firefox storms ahead in Europe
News According to numbers released by French Web metrics firm XiTi, Firefox accounted for 14.08 percent of browsers used to access a large sample of Web sites that use its measurement software. WebSideStory, a Web metrics company, showed Germany with 22...
[June 7, 2005, 11:55]
3G fuels boom for advanced services
News Mobile research firm M:Metrics report that 3G users in the UK are five times more likely to use advanced data services than their second-generation counterparts. M:Metrics found that more than 10 percent of 3G users had added a game to their phone...
[February 8, 2006, 15:50]
Everything You Know About Monitoring Is Wrong: Less Is More
White Papers Each product has its own strengths in collecting specific metrics. This paper analyzes a simulated IT environment where metrics are collected, alerts are generated and problems occur at random. For this simulated environment, cost-calculation and...
[July 6, 2007, 1:00]
Additional details on data accuracy
Talkback A great primer can be found here http://www.advanced-web-metrics.com/docs/accuracy-whitepaper.pdf. Here's an article that goes into more detail: http://www.advanced-web-metrics.com/blog/2008/02/16/accuracy-whitepaper/ So you could look at the big...
[November 19, 2009, 8:17]
Analyzing and Improving a BitTorrent Network's Performance Mechanisms
White Papers While early measurement and analytical studies have verified BitTorrent's performance, they have also raised questions about various metrics (upload utilization, fairness, etc.particularly in settings other than those measured.
[May 24, 2007, 1:00]
Measuring Intrusion Detection Capability: An Information-Theoretic Approach
White Papers Traditional metrics (e.g.true positive rate and false positive rate) measure different aspects, but no single metric seems sufficient to measure the capability of intrusion detection systems. This paper provides an in-depth analysis of existing...
[June 24, 2009, 16:02]
Reporting with TPCTOOL
White Papers Since the introduction of TotalStorage Multiple Device Manager, and its subsequent replacement by versions of TotalStorage Productivity Center, and ever since the stabilization of the TotalStorage ESS Expert, customers have asked for a way to pull...
[October 31, 2007, 0:00]
Building a Long-Term Strategy for IT Sustainability
White Papers In analyzing the business case for IT sustainability, identified the bottom-line benefits and defined the metrics that enabled to effectively reduce environmental footprint. The paper analyzed the business case for IT sustainability - including...
[July 14, 2009, 1:19]
Measuring the Business Value of Information Technology: Practical Strategies for IT and Business Managers
White Papers The ITBV program developed processes and metrics that quantified $1.39 billion in bottom-line impact from information technology over the first three years. As Martin Curley has shown, ITBV process improvement is well supported by capability...
[September 15, 2007, 1:01]
Evaluating the SSD Total Cost of Ownership
White Papers The metrics used in this TCO analysis are associated with the storage device performance, reliability, environmental metrics, and the labor costs incurred by companies using systems that leverage these storage technologies.
[October 30, 2009, 1:47]
Trading Off Security in a Service Oriented Architecture
White Papers This paper defines a formal model of a service oriented architecture and using it, the paper define metrics for performance, for availability, and for various security properties. These metrics serve as the basis for expressing the business...
[March 22, 2007, 0:00]
Monitoring Dell 9G Servers in Oracle Grid
White Papers The server hardware metrics can be monitored and managed just like Oracle database metrics. Oracle Enterprise Manager Grid Control enables Oracle system and database administrators to manage large Oracle Grids.
[June 5, 2007, 1:00]
Measuring and Benchmarking the Agility of Your Business White Paper
White Papers Success is no longer gauged solely by traditional metrics such as efficiency and cost of ownership. Increasingly important are agility metrics - indicators of the degree to which an organization can enable change.
[September 15, 2005, 3:00]
An Assessment of Leadership Performance With POWER6 Processors and Red Hat Enterprise Linux 5.1
White Papers The IBM System p 570 with POWER6 processors provides leadership performance and demonstrates excellent scalability moving from one node to four nodes in this environment while providing linear SMP (Symmetric Multiprocessing) scaling and growth for...
[April 9, 2008, 1:02]
The World Has Changed; Have You?: A New Paradigm for Customer Service Management
White Papers These organizations are embracing new metrics, such as Monthly Contacts Per Customer, Customer First Contact Resolution Rate ("First Call Resolution" is no longer enough), and Customer Service Channel Preference Rate.
[April 29, 2009, 11:33]
Complexity Metric for XML Schema Documents
White Papers On the contrary of the available complexity metrics, the proposed metric is based on the internal architecture of the XSD components and hence considers the complexities of its building components. Further a comparative study with other similar...
[November 18, 2008, 0:00]
