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Boardless Fax Servers in VoIP Environments: Strategies for Integrating Fax Over IP
White Papers As organizations decide to swap out old PBX systems for IP-enabled ones - like Cisco, 3Com, Alcatel and Nortel IP systems - demand for Fax over IP (FoIP) is ever increasing. Companies today are seeing great value in converting to Voice over IP...
[September 14, 2006, 1:00]
Global Investment Banking Firm Redefines Banker's Hours With Mobility
White Papers A Nortel unified communications solution with high-value IP calling features, unified messaging, PC integration, on-demand conferencing, secure remote connectivity, presence, feature portability and more - easily managed from a central operations...
[January 11, 2008, 0:01]
Putting the Most Advanced IT Tools Into the Hands of Top-Notch Healthcare Talent
White Papers The Hospital deployed a fully-integrated, end-to-end Nortel solution to help deliver to its patients the highest quality, most advanced healthcare services available and, not coincidentally, to help attract the best talent in every field of...
[November 11, 2008, 23:00]
Robust Voice and Data Network Underpins an Innovative World-Class Learning Environment
White Papers College deployed a new Nortel voice and data network within the new campus buildings. The Broad Oak campus at Accrington & Rossendale College is one of the most cutting-edge learning institutions in the UK.
[September 19, 2009, 1:22]
Behind the Scenes of the First All-IP Converged Network for the Vancouver 2010 Olympic and Paralympic Winter Games
White Papers They found those characteristics with Nortel. Bell Canada is delivering the first all-IP converged network at a Winter Games. In selecting partners, Bell Canada and VANOC were looking for a high degree of commitment and proven capabilities in...
[September 15, 2007, 1:01]
Johnson Health Network Adopts Cisco Solutions for Communications and Robust Network With Cisco Partner TCI
White Papers At the same time, the health network was communicating via a 20-year-old disparate Nortel phone system. The director of IT for Johnson Health Network (JHN) had two converging technology issues that he wanted to resolve.
[March 1, 2007, 0:00]
Regional Network of Senior Care Centers Enhances Quality of Care With Mobility
White Papers ABHOW uses Nortel WLAN solutions to help deliver on its mission to "Enhance the independence, well-being and security of older people". More than 55 years ago, American Baptist Homes of the West (ABHOW) was founded to provide housing and health...
[May 25, 2007, 1:00]
Rejuvenating Technical Support With Self-Service and IP Contact Centers
White Papers A Nortel contact center solution that offers the cost savings and flexibility IP and wireless LANs while simultaneously supporting traditional equipment and configurations. CGI Group, Inc.one of the largest independent Information Technology (IT...
[January 11, 2008, 0:01]
Avaya Case Study: Natural Gas Distributor
White Papers This company decided to replace all of its Nortel field installations with Avaya IP Office and to adopt Avaya as its corporate standard. The largest pure natural gas distributor in the United States, this company delivers natural gas to 3.2 million...
[June 11, 2008, 1:01]
Leading Mobile Operator Revolutionises Customer Services With IVR
White Papers The company has deployed new IVR services based on Nortel Media Processing Server 500 and 1000. Orange Spain wanted to increase the quality and convenience of services for customers, while reducing its operating costs.
[June 25, 2008, 1:01]
Advanced Call Center Solution Improves Efficiency, Delivering Premium Services to Rural Farmers
White Papers The Nortel MPS 500 improves contact center efficiency by automating routine requests and freeing agents for more complex enquiries. Juan Valdez is the face of the Federacion Nacional de Cafeteros de Colombia (The National Federation of Colombian...
[January 11, 2008, 0:01]
Protecting the Enterprise Network: Layered Network Security Defense
White Papers This paper describes Nortel Networks layered defense approach to network security based on the Unified Security Framework model. Securing the network perimeter and prohibiting unauthorized access from within can prove to be a daunting challenge.
[September 2, 2008, 7:35]
Building a Solid Backbone to Promote the Region's Economic Future
White Papers Northern New York State deployed a private, Resilient Packet Ring (RPR)-based Optical Ethernet solution using Nortel's Optical Metro 3500 to support high-bandwidth broadband communications. The Development Authority of the North Country (DANC) is a...
[December 6, 2008, 0:23]
Implementing an IP Service Delivery Infrastructure
White Papers KAMA outsourced the operation and management of business partner, sales outlet and maintenance networks to a new, dedicated industry infrastructure developed by KAMA and powered by Nortel VPN Routers (formerly known as Contivity Secure IP Services...
[January 11, 2008, 0:01]
Avaya Case Study: CanWest Global Communications Corp.
White Papers In the heart of Nortel Networks country, CanWest chose an Avaya IP Telephony Solution for its intelligent communications needs, including 10 Avaya DEFINITY Communications Servers and Avaya S8700 Media Servers running Avaya Communication Manager...
[September 5, 2006, 0:00]
Avaya Case Study: KeyPoint Credit Union
White Papers For its new headquarters, KeyPoint CU replaced its Nortel Networks system with an Avaya IP Telephony Solution with Avaya MultiVantage Communications Applications featuring two Avaya S8700 Media Servers running Avaya Communication Manager software.
[September 5, 2006, 0:00]
Harnessing the Power of IP Telephony in the Contact Center
White Papers CSD chose to deploy an IP Telephony communications network using the Nortel Communication Server 1000 for each of their contact centers and IP Softphones 2050 for all of their agents and employees. Communication Service for the Deaf (CSD) has been...
[January 11, 2008, 0:01]
Leading European Bank Implements a Successful Growth Strategy Through Scalable IP Telephony
White Papers To enable high-quality IP voice communications, Fortis chose the Nortel CS 1000 for its solution. To enable growth unhindered, Fortis bank needed scalable voice and data communications within its head office, and out across its extensive...
[June 25, 2008, 1:01]
An Architectural/Engineering Leader Optimizes Its WAN for IP Telephony
White Papers A Nortel Secure Router solution - a Secure Router 3120 for its headquarters and 11 Secure Router 1002s in its field offices. Founded in 1954, Hanson Professional Services is an employee-owned consulting firm, a single source for a full complement...
[January 11, 2008, 0:01]
Northern Ireland tipped to be top UK tech hub
News Software giant SAP has its only UK research facility in the region, while BT, Cisco, Citigroup and Nortel are other big players with a presence. ECIT hosts technology companies, such as TDK, and also provides services to boost the research...
[June 3, 2008, 8:27]
